Customer Ratings & Reviews
- Model:
- VMS4240B-100NAS
- SKU:
- 6364590
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers admire the excellent camera quality, ease of use, and straightforward setup of the Pro 3 4-Camera Indoor/Outdoor Wire-Free 2K HDR Security Camera System. Many appreciate the effective motion detection and night vision capabilities, along with the added benefit of a spotlight. However, some users have noted concerns regarding battery life and occasional lag in notifications. A few also mentioned minor issues with the app and siren functionality.
This summary was generated by AI based on customer reviews.
Great system
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup. Love the option to be able to zoom in on moments
I would recommend this to a friendAmazing cams
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love our new pro 3 cameras! Gives us peace of mind.
I would recommend this to a friendGreat
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Worth the money. Would def recommend.
I would recommend this to a friendExcellent
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the cameras house feels secure, now considering adding more
I would recommend this to a friendAwesome Arlo pro 3
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very Happy with Purchase, quality and clarity of product
I would recommend this to a friendWorks great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup. Clear picture in daytime and nighttime.
I would recommend this to a friendArlo Pro 3
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality for the money. Very easy to operate.
I would recommend this to a friend- Cons mentioned:Battery life
No Support
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The battery is terrible but at least the cameras got us buy that is until they started the two step verification process just to log in. Now my wife and I have to be sent a message with a code just to log in to check our cameras. So its basically impossible if one of us is at work or busy for the other one to check the cameras. This set up is garbage. Save your money and look for something with better support.
No, I would not recommend this to a friend awesome
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They put alot tech in these cameras and setups Quick
I would recommend this to a friendArlo 3
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up!! Very user friendly!!!! Great price!!
I would recommend this to a friendGood wire free camera
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works well so far haven’t had any problems. Cool
I would recommend this to a friendGreat camera
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was the best investment! Great video and sound!
I would recommend this to a friendLove our Arlo Pro 3’s
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to setup, configure. Personal Alert work great!
I would recommend this to a friendReviewing recorded videos on the app
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First is it a fee to review recorded videos and Second how much is it? 3rd can you view all recording in the app????
I would recommend this to a friendNo manual, poor support
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No instructions or manual. They send you to customer support (long long wait if available at all)....or to a hot mess website that is trying to sell you stuff. For the price they charge they should hire a tech writer and provide some 'written' instructions, gonna stuff it back in the box and return to Best Buy.
No, I would not recommend this to a friendGeek Squad Nightmare
Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.May 3, 2020 There are two great things I experienced buying the Arlo Pro 3 6 camera pack. 1. I watched Geek Squad's 13 hours of frustration and 2. I took them back and got a refund. The system slowed my Comcast connection down to dial up. They fixed that but could never get all 6 cameras up and working. There is always a delay before you see the picture. It’s audio talk really doesn’t work because by the time you get the picture the person is gone. Since I have the Geek Service policy the install cost $50. They returned that cost when I returned the cameras. If you want advice from Arlo then you would be better served to visit your local drive through bank teller. They won’t know anything either but will speak English. If you don’t have anything to waste your time then this is a wise purchase. Geek Squad is very good though.
No, I would not recommend this to a friendDo not recommend
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you purchase the arlo pro 3 you will have to purchase the Arlo subscription for $9.99 a month. This is not mentioned anywhere. If you do not want to do this, you can purchase a flashdrive and plug in your hub, which you can only access if you are connected to the same Wi-Fi. If you want to be able to access your cameras outside of your home wifi, you have to contact your service provider to open additional features. Very dissatisfied with Arlo and their customer service as well as the description for this product.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hello Debs,
Thank you for taking the time to share your Arlo Pro 3 review.
Here is a breakdown of the functions available without an Arlo Smart Subscription:
1) Motion alerts - You will continue to receive simple alerts via push notifications and/or email notifications.
2) Recordings - When synced to a compatible Arlo SmartHub, you can use local storage for recordings. Recordings will be saved up to 2K quality. Additionally, you can also view your recordings via the Arlo App when you have Direct Storage Access enabled: https://kb.arlo.com/000062337
3) Device page in App loads with an image from the last detected motion event, instead of the most recent stream.
Please note, Smart services such as e911, Package Detection, Smart Alerts and Cloud Recordings are only available with subscription.
If you need further assistance with your Arlo system, please reach out to your Support team by visiting: https://www.arlo.com/en-us/support/contact.aspx
Best Regards,
Arlo Team
^KN
Arlo is trash
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Arlo is trash!!!! between issues with the cameras and their app. it is almost useless!!! adding a guest is pointles. they always get kicked. Then they have issues when trying to get re connected. Im at a loss for words as to how often these cameras mess up. Ive had 8 arlo cameras over the last few years and no matter which ones you have this issue dosent go away im personally over it and will be throwing these things in the garbage where they belong
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hello,
Thank you for taking the time to share your feedback. We would appreciate the opportunity to work with you to address the concerns you shared above. Please send us an e-mail at askarlo@arlo.com and include a screenshot of your Best Buy review, your case number, email address associated with your Arlo account and your phone number so that our team may follow up with you directly.
Regards,
Arlo Team
Hidden monthly fees
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You get free storage at first, but then you are nudged into a monthly fee for an account... Also, even though you may think an external storage device will be an option? You can not access recordings through the app... You have to disconnect and reconnect to a computer in order to do that. I’m seriously considering throwing my system straight in the garbage and going back to Costco for the better one without the hidden Monthly fee tricks...
No, I would not recommend this to a friendHidden tricks to get you to pay a continual fee
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You get free storage at first, but then you are nudged into a monthly fee for an account... Also, even though you may think an external storage device will be an option? You can not access recordings through the app... You have to disconnect and reconnect to a computer in order to do that. I’m seriously considering throwing my system straight in the garbage and going back to Costco for the better one without the hidden Monthly fee tricks...
No, I would not recommend this to a friend