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Customer reviews

Rating 4.3 out of 5 stars with 2154 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers admire the excellent camera quality, ease of use, and straightforward setup of the Pro 3 4-Camera Indoor/Outdoor Wire-Free 2K HDR Security Camera System. Many appreciate the effective motion detection and night vision capabilities, along with the added benefit of a spotlight. However, some users have noted concerns regarding battery life and occasional lag in notifications. A few also mentioned minor issues with the app and siren functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 2,154 reviews
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    great picture, recording and battery life

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had these for over 6 months now. The cameras have great picture quality. You can alter the width/angel of capture and the triggers very easily through the app. I attached a thumb drive to the system, as well as, use the monthly service. Unlike other companies which can charge you per camera, Netgear/Arlo charges a flat fee of 10 per month, if you want the extra services. I think they are worth it because you can control the cameras, record, delete, set triggers (people, animal, cars) and view live video through you phone, tablet or computer. The 10 per month covers up to 5 cameras including a doorbell camera. The cameras have different types of mounts. All of which are easy to setup. The batteries typically last 3 to 4 months in high traffic areas. I bought the separate rapid charger and you can also hook them up to electricity with the adapters/wires.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Hi fidelity camera; recommend hard wire

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera quality is excellent. They really need to be hard wired if there is a lot of activity. Otherwise you will be recharging them too frequently.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Video quality

    Rated 5 out of 5 stars

    Impressed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed with the Arlo Pro 3, 4 camera security system. Set up is easy. The quality of the picture both in detail and color is outstanding. Each camera has a motion activated spotlight and two way sound. Would highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Motion detection, Setup

    Rated 5 out of 5 stars

    Amazing!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just recently purchased this due to moving to a new place and hands down the best camera system I have had over the years. Love the wire free, easy setup, and the motion alerts. Spotlight function on the cameras is awesome at night.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Arlo Wireless Cameras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup for this device was tricky. I have two routers in the house and connected this one to a central hub. I charged the batteries, then set up the cameras using the online instructions. The package came with 2 magnetic and 2 post mounts, but I wish I had more of the post mounts. I'll be ordering them and mounting them soon. Batteries are supposed to last 3-6 months, but I'm also installing solar panels, so I'll never have to take them down until the batteries require replacement. Images are great, and the cameras have an ample field of view. I'm installing them to watch all entry points, but they work well indoors as well as outdoors. I would buy again and may buy a few more cameras depending on how well these work over time. I would advise taking them down during storms to be safe.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras are awesome, great quality, and nice settings. Very simple to set up. The only downside is that the battery dies too quick. They’re supposed to last months, however, my battery only lasts a few days (1 week the most).

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Setup

    Rated 5 out of 5 stars

    Camera system for Christmas

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this Arlo Pro 3, 4 camera system and a Arlo Pro 3 flood light camera. System works great. Easy to set up, comes with a free 3 month cloud trial and the ability to record to a separate hard drive. Love this new system.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Motion detection

    Rated 5 out of 5 stars

    Arlo Pro3

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these cameras. They are very easy to use. Love that they have a speaker and you can talk to the person by the camera. It also detects if there is an animal, person or vehicle -amazing. They also have a spot light great cameras. Great choice.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Video quality

    Rated 5 out of 5 stars

    Super easy to set up and get working

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to set up and get working. Great mobile app and picture. Negative, delay in activation of the camera, Suggest positioning your camera so that it has time to activate and be able to capture the subject area.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Setup

    Rated 5 out of 5 stars

    Best Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Simple to connect to WiFi. Immediately starts working how you want it too. Not much of anything has to be done in settings to make it perfect. App is easy to use and turn on/off camera and/or alarm them.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Exceeds expectations

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It really is easy to use and has unreal amenities. I love it

    I would recommend this to a friend
  • Pros mentioned:
    Motion detection, Video quality

    Rated 5 out of 5 stars

    Excellent, low cost system.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system. This is easy to install, easy to use and provides decent images (2K). The motion sensors are great and capture movement effectively. I also bought it at a great price. Certainly worth the price.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Well, it sure looked pretty.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this in February because I wanted a system that could use local storage for videos rather than paying forever for a cloud service. I've spent over a month with what passes for customer service regarding a camera that only shows a series of stripes on the screen as I try to monitor it through the Arlo app. If you contact tech support they'll wait 2 days, respond, then tell you that you have from 7 to 4 days to reply (I don't know why that changes) or they'll drop the case. To add insult to injury, once the free cloud storage offer expired the system has lost any ability to record to my local storage, and all the "smart" features have disappeared. I'm not concerned about the special features, but the loss of any functional local storage has turned the cameras into little more than a pair of $400.00+ motion detector lights. I've done everything as far as trouble shooting goes that the tech support has asked with no positive resolution. All I get is another message from someone else asking me to reinstall the cameras to the base station or switch camera locations. Then I have to report back within the allotted time or the case is considered closed. Email support involves clicking on a link on a "do not reply" email to you to reply, so its not possible to create a coherent communication chain with anyone particular person at tech support. you just get to go through the same routine with different people over....and over. I advise anyone wanting to purchase this system to go to Redditt and look through R\Arlo and read some of the user experiences.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Video quality
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Donny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like all the features. Wish it had 180% viewing instead of 160. Picture is pretty good but batteries don’t last that long

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good overall camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Batteries go down quick, sometimes need to charge every 10 days. Otherwise, the cameras are great resolution and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Motion detection, Video quality

    Rated 4 out of 5 stars

    Happy Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great video quality, it picks up any sort of movement. Definitely recommend, just purchased a second set for my moms house.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Arlo Pro 3 great upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arlo cameras offer a superior security options and video quality with relative ease of use. Setup is a breeze and the 2k quality video is amazing. Member Price point at BB was definitely the added incentive to upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Good quality and good night vision.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera quality is really good. Only the main user can access certain aspects of the app, so make sure you set it up under the main user. It is SUPER sensitive. Constantly having it go off simply from a car passing at night and the very edge of the screen has light from the head lights. Tried to alter the detection but it didn't help. Still would recommend. Know that if someone wanted to though, they can come up and just take the camera as they are secured magnetically to the mount.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Very clear cameras.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only reason why I did not give five stars is due to the battery life. If the camera is in a high traffic area and constantly records several times a day the battery will only last a couple of weeks. That being said I bought 2 spare batteries and just change. I takes 3 minutes per camera to change. Overall the camera is great and beats having to run wires all over the house. Side note - The camera catches everything and has not missed a beat. The spot light feature is fantastic as well. You will not be disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Video quality

    Rated 4 out of 5 stars

    Arlo 3

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is much better than our prior Arlo . Easy to install. A few minutes delayed but that might be our internet .

    I would recommend this to a friend