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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 2154 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers admire the excellent camera quality, ease of use, and straightforward setup of the Pro 3 4-Camera Indoor/Outdoor Wire-Free 2K HDR Security Camera System. Many appreciate the effective motion detection and night vision capabilities, along with the added benefit of a spotlight. However, some users have noted concerns regarding battery life and occasional lag in notifications. A few also mentioned minor issues with the app and siren functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 2,154 reviews
  • Pros mentioned:
    Setup, Video quality

    Rated 5 out of 5 stars

    Arlo Pro 3 review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera system with easy setup. The quality of video is excellent as are the features.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Instructions and Software Need Improvement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a base station for my Arlo Spotllight cameras so I purchased this unit. Instructions and software could be improved a lot to make it more understandable but once setup, it works well although you have to wade through the menus and click everything to find the right option.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Needed a camera to face my home

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this because I have a tree that faces my home and I wanted a wireless camera to view the front of the house. Mounted it on the tree. Now I can see the front of my home, and any cars parked there without needing cables. If you have a street with a lot of traffic the battery does not last too long as it records movement but for me it does the trick. Suggest you get an extra battery so you can replace it quickly while the old one charges.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Solid Product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased Arlo products from Bestbuy for several of years. The updated version of this system gives you clear and better videos. The setup is easy however the phone app can have delay issues which you will have to close and reopen the app. Overall I am happy with this purchase from Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Video quality

    Rated 5 out of 5 stars

    Perfect cameras.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent camera set up. The installation was a breeze. The camera quality is remarkable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Local storage instead of cloud

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The local storage is why I have these cameras. They work well and have a good app.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Easy to set up and use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very impressed with the Arlo Pro 3 Camera system. Set up was easy. It came with rechargeable batteries that last a long time. Once in place you can monitor everything on your phone, computer or Amazon echo show. Since getting it, I've been surprised at the zoo-like activity that comes out at night in my city back yard. Thanks for a great product. Have encouraged friends and family to purchase this too.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 3 out of 5 stars

    Great tech but loss of free cloud saving+

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice video quality. Pretty good spotlight. HDR. wider viewing angle. longer lasting battery... the tech is goooood. Unfortunately unlike the Arlo Pro 2, after the 3 months of free subscription expires... you will have to pay for the Arlo Pro 3 cameras to have cloud saving & many other features. There is a way to save locally. But not sure how. Also you cannot view the Pro3 videos on your Windows PC. I am only able to view videos on my iphone & ipad. Its because of the high quality video Pro3 cameras record. .... The Pro2 videos? I can view them on my laptop & no subscription. I like the Arlo brand this seems like a step backwards as far as covenience goes. the tech is really great but engineers need to work on browser compatibility & the return offree 7day cloud saving

    No, I would not recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Love them!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cameras. Love that they work so well with Apple iPhone and watch. The quality is amazing even at night (with the spot light on). My 2 cameras are both within 30 feet of the base station so I have zero issues with connection. The app is so easy to use and has a ton of features that make getting the most out of the cameras so simple. I feel much more comfortable and secure at home and when I’m away or asleep. Thanks, Arlo!

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    good camera set but a bit costly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thus set has good coverage area. The cameras are all in a good signal zone. Signal strength is fine for all cameras. I picked up the spotlight camera and all 5 cameras are humming along. The app is good also, so that is important. The quality of the video is good. If anything they are a bit sensitive even with zones enabled. Get the solar panels. They aren't perfect but they prevent needing to charge the batteries.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I definitely am extremely impressed with these cameras..for the little bit lower end model the picture quality is impressive ..speaking through the mic definitely a downfall you can’t really hear much of anything ...there is a little lag time with the cameras but nothing real horrible..recording and playback is excellent...overall definitely a great product and well worth the investment..might even buy a few more cameras

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    High quality cameras at a price, but worth the inv

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are expensive but the saying holds true, you get what you pay for. These are some of the best wireless security cameras I've seen. The pictures are sharp and super clear. The base station allows for a 2tb hard drive to record locally as a backup to the cloud in case you don't want to buy there subscription. The lights on them are very bright and even when in night vision mode the quality is top notch.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Would recommend. Clear videos

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great security system. Clear pictures and has a spotlight for night time. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Setup

    Rated 5 out of 5 stars

    Great outside cameras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great outside and easy to setup. Bestbuy even price matched after I bought it the next day.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Easy Install, excellent picture quality.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, excellent picture quality with 2K. Night vision is amazing. App is user friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 3 out of 5 stars

    Ehh,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went from Arlo Pro 2 to Arlo Pro 3 - on a positive note, like the 2k picture better. On the downside: Have to have their subscription, was a great feature on the Arlo Pro 2 that you could save/see a rolling 7 days on your device, but not on the Arlo Pro 3. This was a tremendous DOWNGRADE. Also, they changed the mounting units, whereas the old screw-holes you had to put in your house, don't line up with the new screw-holes. Really??? Don't mind if you change the design, but you could have at least left the screw placement the same! Still lagging in receiving video. By the time you receive notification and/or video, the person has already left...so you can't communicate with them even if you wanted to. Would only recommend this product to friend with reservations.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    BEST CAMERA

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    CAMERA HAS THE EASIEST SETUP, MAGNETIC CHARGER AND MOUNT MAKE SETUP EASY. ALSO HAS GREAT NIGHT VISION.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    It's ok if you like to constantly contact support

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth it, in my opinion. I have had these for 3 weeks now and nothing but issues. I only connected 2 out of the 4 and I can only imagine what headache the other ones would bring. I have had to resync 1 camera because it stopped connecting. Today, both cameras stopped streaming in 2k. When you contact support, all they say is, "take out the battery and put it back in", "restart the hub", and "resync the camera." If I am spending $500+, this thing better work flawlessly. I lost 2k streaming and now there is no fix for it. They don't know what to do. Also having to pay a subscription fee after the 3 month trial expires and having to deal with a "sub par" quality system, not worth it. Try another brand before giving this one a shot. Returning this one asap

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hello Nick,

      We appreciate you sharing your Arlo Pro 3 system and support experience. Our team would appreciate the opportunity to further work with you to ensure your Arlo Pro 3 system is configured to meet your expectations. Please send us an email at askarlo@arlo.com with a screenshot of your Best Buy review, case number, email address linked to your Arlo account and your contact number. We look forward to hearing back from you.

      Regards,
      Arlo Team
      ^KN

  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Awesome camera's for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new Arlo pro3 cameras. Easy to use and great pictures. We will be purchasing 1 more.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Video quality

    Rated 5 out of 5 stars

    Reliable and easy setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup was easy and straightforward. The system has been reliable and provides great images.

    I would recommend this to a friend