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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 2154 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers admire the excellent camera quality, ease of use, and straightforward setup of the Pro 3 4-Camera Indoor/Outdoor Wire-Free 2K HDR Security Camera System. Many appreciate the effective motion detection and night vision capabilities, along with the added benefit of a spotlight. However, some users have noted concerns regarding battery life and occasional lag in notifications. A few also mentioned minor issues with the app and siren functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 2,154 reviews
  • Pros mentioned:
    Setup, Video quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are amazing quality! The picture is great & they are easy to set up!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect picture and video, easy to navigate, great look, easy install :)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great syatem

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system is easy to set up and awesome. The only thing that I have any difficulty with are motion outside the zones. It still alerts me even when the motion is outside of the zones. The app is easy to use and I love that it integrates with Google Home.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Video quality

    Rated 5 out of 5 stars

    Would recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and great video quality. So far the batteries are lasting well.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Good Quality picture, but expensive!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras offer good quality pictures both inside & outside the home. One concern would be the battery life; only lasted 2 months & we didn’t have the running for long periods. Expensive for the product too.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Awesome Package

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the 4 camera Pro 3, and let me say, I have no regrets. These cameras are completely wireless, and have awesome video quality. The ability to talk is awesome! I bought this system just for added security, but it turns out its alot of fun as well! To see my dogs react to my voice, is priceless! I love this system and the cost compared to some others is unbeatable!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Yes and no?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the product; however, unless you have a hardwire you might have issues like a wireless 'fallout' on the connection or perhaps a satellite issue (though I cannot speak for that). Using my wireless I had to reconnect numerous times and the base station can be 'difficult' (connection recognition issues) and 'support' (during Covid?) can be a LONG wait, if ever. The system and cameras work well and the features are nice. Another concern, which I saw at a web page, online, is that there were (are?) some security issues which were (supposedly) patched. It IS made in China and the US government has stated a concern over technology products made in China as to 'being (possibly) in-secure; a 'back-door, etc. I would suggest changing passwords and making them very strong as well as 'digging' into your system to restrict incoming clients, etc.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Motion detection, Setup, Video quality
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Great camera system. App could be better

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will start out this review by saying this is my 3rd set of Arlo cameras that I am using. I started using them way back in the beginning, then had a Arlo 2 set, and now I am trying out the Arlo 3 set. Right off the bat I will mention one thing that im not too happy about. In the past I was able to get cloud storage for my cameras for free. Now Arlo is starting to charge you a monthly service fee much like other companies have started to do. So if you're looking for a subscription fee free service, this is not for you. As with all of my other sets of Arlo cameras, these were very easy to get out of the box and get set up. Once you open the box you have the 2 cameras sitting right there with protective film over the lenses. Under that is a charging cable. Yes, you only get one charging cable for 2 cameras. There is also some screws to mount the camera mounts. Then under that is the base station, batteries, more cables, and mounts for the cameras. Getting it set up was really easy. You plug in the base station and connect it with an Ethernet cable to your router. While that is powering up, download the app to your phone. Then you can open the app and go through the steps to connect it to your hub. Mine went through a firmware update right after it connected to the hub too so I knew I had the latest software and firmware. Then you pop the battery in your camera, and then the hub will automatically find it and go through the setup process. This is even easier than previous Arlo versions. Then you just have to mount the cameras wherever you want to. I will try not to compare this to the Arlo 2, but there are some noticeable differences. First of all, charging the cameras. You dont have to plug in a cable anymore, its just a magnetic charging thing that goes on the bottom. Makes charging very easy! The cameras themselves also got a HUGE upgrade. They now have little LED spotlights on them which are very bright. The 2-way audio which was really crappy on previous versions now actually works pretty well. The field of view on the cameras is a little bit better. I believe its 160 degrees now. The cameras also have a built in siren. It wont alert the whole neighborhood that you have an intruder, but its loud enough that it might scare off a would be burglar. They also added a color night vision mode. It just looks a lot better and is much easier to see what it going on than the standard black and white camera. Now to get to the system itself. The video quality is 2k resolution. Not quite 4k, but better than 1080p. They claim the cameras have HDR, but the video looked a little drab to me. Could use some more color saturation or something. But it does work, and the quality of the video is very good both in the daytime and nighttime. I have never had a problem with the motion detection or anything like that, and these cameras arent any different. They very easily pick up any motion and immediately send an alert to your phone. The one problem I have always had with the Arlo system in general is the app. They have made improvements over the years, but it is still just very slow! When you get a notification there is no image or anything that comes along with it, so you have to open the Arlo app and then connect to your camera in order to see what is going on. I have used and do have other camera systems from competitors and they handle notifications SO much better. With one, you get a notification and it has like a little animated gif in the notifications bar so you can immediately see what is wrong. I would love to see Arlo do something like this, especially now that they are charging for their service. Opening the app and getting connected to the camera usually takes over 20 seconds, which is unacceptable to me. Not to mention there are many times when the app will completely freeze up my phone and I will have to restart my phone. I think they have amazing hardware that works very well and is very easy to set up. I think they really need to focus on making the app more user friendly and faster. When it comes to security or intruders trying to enter your home, you need to know about it as soon as possible, every second counts! It literally could be life or death based on the time it takes an app to load and connect to a camera. I would still recommend this camera system though because I know Arlo does listen to its users and does try to improve.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Video quality

    Rated 5 out of 5 stars

    Great security

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to install and perfect video quality. Can be access remotely thru the app

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great improvement over previous models.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just replaced my Arlo Pro cameras with the Pro 3. Much faster response time, better resolution. Really love the tracking and auto zoom feature. Magnetic mount is better than the older style. With Arlo Smart it also tells who or what is in the field of view. Color night vision with spotlight is a big improvement. Magnetic charging is great feature.Very satisfied

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Work great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work as expected. Very easy to install and setup. The Arlo App work great as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    arlo cameras

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i thought having security cameras was gonna be complicated but these make it so easy to use i have them set up all around my house and they have sure helped a lot, my cat got out of the house one day and we couldn’t finf him anywhere but thanks to the cameras and the motion sensors i got the notification on my phone and saw the cat under the shed

    I would recommend this to a friend
  • Pros mentioned:
    Motion detection

    Rated 5 out of 5 stars

    Great security cameras, easy to set up.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my old Arlo cameras with these new model. I love the new led light that turns on when someone is near. It also sends notifications when a person or animal is there. The light is a huge plus! Has also a wider lense.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Setup

    Rated 5 out of 5 stars

    Works well and easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very easy to set the system up and I am very happy with it so far.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Video quality

    Rated 5 out of 5 stars

    Arlo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera video quality is very clear, super easy to set up the unit.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Love these

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the cameras. They pick up sound very well. My only issue is that they constantly need charged. We do live on a busy street and constantly have kids in and out so that is probably why, I just wish they held a charge longer.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Not so good in low light

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mainly got these cameras because of the location I needed monitoring didn’t have any light or power. I found that unless the camera was triggered, the live view was only 10 or so ft. That was less than I had hoped for. I think if I had more light, they would have been better but the price didn’t sway me to stick with them. $700 was too much for less than expected performance. I returned them within 10 days. I also noticed that the battery went down 10% in just a couple days. I’m not sure if that’s an initial drop and then slows down or not but the 3-6 months between charging seemed like a stretch Baer on the first few days. I may try them again at a later date but not with my current set up.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Amazing experience so far

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have five young kids all under 10, needed a system that is wireless, durable, good video quality and must have a 2 way talk feature and amazingly arlo provides it all. It’s our first ever security system and so far we are having a great time keeping close watch on our little ones and outdoors.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Video quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear video and very easy install. Easy to use and great security.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great home security system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had bought this at the beginning of December. So far it works great. Only biggest complaint at the moment is the CVR feature that you have to subscribe to, it works at times and at times the timeline is blank and you cannot view previously recorded footage.

    I would recommend this to a friend