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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 2154 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers admire the excellent camera quality, ease of use, and straightforward setup of the Pro 3 4-Camera Indoor/Outdoor Wire-Free 2K HDR Security Camera System. Many appreciate the effective motion detection and night vision capabilities, along with the added benefit of a spotlight. However, some users have noted concerns regarding battery life and occasional lag in notifications. A few also mentioned minor issues with the app and siren functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 2,154 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great security for value price

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this product for a year for an out-of-state rental property. Works great; stores great video. Purchased solar panels which constantly keep the camera batteries charged - best security purchase for the money.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great camera system

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the original Arlo Pro system for a few years now. And, after much debate and analysis, decided to purchase the Arlo Pro 3 for outdoor security. The cameras have been up for 2 weeks now, and the 2k imaging and sound is amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Night vision is clear and picture quality is amazing. The first night i got it I left it inside my house because my kitten keeps eating my plants so I was able to tell him through the camera to stop eating my dang plants and it worked!!!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and easy to operate wireless home security system. Only complaint is batteries don’t last 6 months before charging like advertised.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Works as advertised

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was easy, set up was easy, image quality is pretty good, app is easy to use. Does what is supposed to do, only time will tell about battery life, but they've been up for a week and they're still above 90%, so looking good.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Arlo Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent cameras. Nice and clear. Do not need subscription to use them and that's great. A lot of companies are nickel and dime us to death on "services". They work great . Only had them a couple of months but so far they are great.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Good camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good product. You have to reset the tower sometimes and when that happens you have to re connect the cameras. Otherwise would have been 5 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Motion detection

    Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear picture and captures movement well! The alert on my phone when the camera picks up movement is instant! Very impressed. The battery lasts a very long time too (weeks), so charging is not an annoyance at all.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not to happy so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Be careful before you buy this as you can not access the local stored videos with a windows 10 computer - you can only access stored video with a smart phone. Also if you connect an AC power supply to a camera full time, the sensitivity of the camera can not be controlled. Here in Florida at night it records small flying insects all night long. If you disconnect the AC power cord it returns to normal. I have contacted Arlo about this and have a case open with them. I will update if they come up with a fix but so far no help!

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Patrick,

      Thanks for your feedback. We would like to look into the concerns your mentioned above so we can assist you further. Please send us an email at askarlo@arlo.com detailing your concerns, including your email address linked to your Arlo account, your contact number and a screenshot of your Best Buy review.

      We look forward to hearing from you.

      Regards,
      Arlo Team
      ^RM

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    nice

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras were great. I recommend the subscription worth the $10. One camera broke after a year, but Best buy replaced it for free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture clarity is amazing, and its definitely worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    awesome camera

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with this. Excellent quality plus to be able to talk to people is awesome. The camera works two houses down from where I live. Gives you notifications if it is a vehicle, animal, person, package, or motion.

    I would recommend this to a friend
  • Cons mentioned:
    Response time

    Rated 4 out of 5 stars

    Some problems yet to work out

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup. Delay is too much when a action occurs. I have been unable to get it too not pickup animals. Will work somemore on the problem.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Good quality.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install. Great video quality. I do have trouble sometimes trying to watch the live feed. I have to restart the smart hub whenever that happens.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Good camera for the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Still learning how to best use. Seems to have a very clear picture. Especially like the zoom feature. Good camera for the price.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Cameras

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s okay sometimes has a delay but may be due to the wifi connection. But the clarity and sound is pretty good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to install security system

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it on black friday sale. Super easy to install and set up. Love how its so small and discrete. It just blends into the white wall of my house. The app is very useful too as you can check in and view your cameras anywhere in the world with an internet connection. The spotlight and 2 way audio is a nice feature. The only bad thing is that you wont get all the features unless you get the subscription service. I recommend the solar panel so you wont have to recharge the batteries every 6 months.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great product. Wish battery lasted longer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cameras work great but the batteries seem to have a fairly short life. I’ve had to recharge them approximately every 2 weeks or so.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Upgraded cameras, very happy with purchase!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded my cameras from the pro to the pro 3 and such a huge difference. The picture quality is great and I like that they zone in on the movement and follow it. Very happy with these cameras so far.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Just what we needed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and installation. Battery life is better than anticipated, but we still purchased a spare set to swap out before trips. Just be careful when installing outdoors near porch lights as this can distort the night views.

    I would recommend this to a friend