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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 2154 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers admire the excellent camera quality, ease of use, and straightforward setup of the Pro 3 4-Camera Indoor/Outdoor Wire-Free 2K HDR Security Camera System. Many appreciate the effective motion detection and night vision capabilities, along with the added benefit of a spotlight. However, some users have noted concerns regarding battery life and occasional lag in notifications. A few also mentioned minor issues with the app and siren functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 2,154 reviews
  • Rated 3 out of 5 stars

    too many false detections of movement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I previously had Arlo2 and "upgraded" to Arlo3. In many ways better, in one big way worse. Arlo3 is more sensitive to movement. The problem is that it's hard to control false detections. If you have a camera on your outside patio, you'll get an email for each moth, car headlight, neighbor turning his/her bathroom light on or off, 1 strand of a floating spider web, falling raindrops. Some of these things get interpreted as "human" in which case you get sound notification on your smartphone. I of course had to deactivate the siren on my outside patio cameras or the neighbors would have killed me. Inside the house---if a passing car has light reflecting off their windshield that gets cast on your living room wall (as a moving beam of light on the wall), the siren on the camera turns on. That happens even if you have your motion alert set to "people". You get crazy errors such as these: A rectangular moving beam of light is a person? A pair of car headlights is a person? Raindrops are a person? Setting "activity zones" is of limited use and wouldn't be needed if Arlo could accurately detect people. You'd expect such motion detection problems on Arlo 1, not on Arlo3. Arlo tech support is usually good. A couple of them were a pleasure. They really knew what they were doing and could speak English well. Siren is 80db, and that's the loudest. The Arlo2 base station was 120Db. Although each camera has it's own siren, 80Db is not sufficient. For a remote vacation home, I'd much rather have the Arlo system than not have it

    I would recommend this to a friend
  • Cons mentioned:
    Response time

    Rated 1 out of 5 stars

    worst camera ever

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The worst camera ever does not detect motion unless the target is around 5 feet away from the camera. it has a huge delay to get notifications on the App and takes forever to load up. I bought the cameras brand new and 1 of the cameras arrived scratched and seemed to be used before. I will return the cameras as they have all these issues and can't get any help.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hello Warafa,

      Thanks for taking the time in writing your feedback about your Arlo Pro 3 experience. We want to mention that there are ways on how you can optimize the motion detection of your camera. Please check this article for tips : https://kb.arlo.com/1015583.

      To further assist you with the other concerns mentioned above, contact Arlo Support Team here : https://www.arlo.com/en-us/support/contact.aspx. We look forward to hearing from you.

      Regards,
      Arlo Team
      ^RM

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Amazing picture quality and view

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up and then get amazing picture quality and wide angle view.The “base” that comes in the package has a USB allowing the connection of a flash drive or external drive which is a great feature.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good quality cameras and sensitive to movement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had these installed for about one month. So far so good. The 6 caméras were easy to install and recording quality is good. Only issue is that the base hub needs a bit more power to cover the supposed 5000sqft the furthest away cameras work but as less reactive and the Magnetic wall mounts are a bit flimsy. Battery autonomy totally depends on how close to a traffic area the cameras is and if you just leave them on all the time. The more the traffic and notifications the faster the battery is worn down.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great step up. Still need to hook to hub

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Arlo pro three package was a great step up from the Arlo pro 2. I wound up returning these and switching to the Arlo pro 4 they did not get as many cameras in the package for 500 bucks but I felt like I really like the idea that I did not have to hook them up to a hub. The communication feature is so much better on these if you’re speaking to the person in the room you don’t have to keep pushing or holding on the button to talk you can just talk freely freely

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Security

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still have a few things I am trying to get figured out. But I already caught someone trying to get into my truck.

    I would recommend this to a friend
  • Pros mentioned:
    Motion detection

    Rated 4 out of 5 stars

    Works As Advertised. Good Night-Time Picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup is relatively easy, streaming clarity is excellent. It seems to pickup all movements in the assigned zones.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the Arlo home security cameras based on reviews online as well as endorsement by the store salesperson. They were easy to set up and so far have worked well. No problems, and would highly recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great video quality, app needs improvement

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have installed two cameras outside our home with solar panels installed for charging, and so far we are very satisfied with them. The app, however, could be a bit more user friendly. We are having difficulty finding a way to operate the two different cameras on different schedules. I know there has to be a way with the rules and things, but so far we haven't been able to work out the operating schedule we'd like. But the camera video quality is great, notifications are very good and prompt.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 3 out of 5 stars

    Great in warm temps. Won’t charge in cold

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 stars for performance - These cameras have great video quality and very wide angle of view. But 2 stars for cold weather ability - we bought outdoor charging cables but their batteries stop charging around 15 F. Which is basically all winter in Minnesota. Specs say the cameras work to 4 below F - but won’t charge that cold. So pretty misleading to omit that fact in the specs.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Good cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cameras. It came with two different mounts, which I though was strange. There was never 4 of the same.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Arlo-Pro 6

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend the Arlo Pro 6. It has a clear picture so you can see details. We were not sure about the batteries, but they last a long time. Worth the money!

    I would recommend this to a friend
  • Cons mentioned:
    Lag

    Rated 4 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product!! There time lag when someone walks up to the door. But I think tech support may be able to that corrected

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Arlo pro 3

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Not enough information. Takes a bit to figure out. Got 4 cameras only came with two mounts.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    A great home system

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great system that I would give 5 stars if there weren't additional fees. Great picture quality.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Thrilled

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best cameras out there. The audio and visual is superior to similar priced options. I love that it doesn’t require a service either, and we can just send the footage to our hard drive.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Vivid and surreal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is so surreal knowing that what was once only on the exterior of my hovel now appears upon the interior, through the majesty of video. High definition video. So crisp. So lifelike. So legal.....

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    Great features and good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High resolution, many features including color night vision. You can tailor your settings to fit your needs. Easy setup.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    The battery doesn't last long.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the seller said that the battery lasts about 3 months if you fully charge it and only last less than a month

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera quality. Battery life is decent. App is not quite as user friendly as other camera systems.

    I would recommend this to a friend