Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.3 out of 5 stars with 2154 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers admire the excellent camera quality, ease of use, and straightforward setup of the Pro 3 4-Camera Indoor/Outdoor Wire-Free 2K HDR Security Camera System. Many appreciate the effective motion detection and night vision capabilities, along with the added benefit of a spotlight. However, some users have noted concerns regarding battery life and occasional lag in notifications. A few also mentioned minor issues with the app and siren functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 2,154 reviews
  • Rated 3 out of 5 stars

    I really wanted to like the product.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The major limitation which caused me to return the purchase was it does not work behind a glass window. The use of magnets to attach the camera concerned me since it is very easy for someone to remove it from the base. The solution was for me to have the camera behind a window. The other issue I has was the motion detection lag. The time it takes the camera to turn on after detecting movement is slow. I read it needs to be hard wired to get better motion detection.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life, Connectivity

    Rated 1 out of 5 stars

    Huge disappointment

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had these cameras installed for less than a month. I’ve had to charge the batteries twice, and two days ago my cameras stopped connecting to the app and are not functioning. I like the idea of the system being completely wireless, however this was not the unit to go with. Hopefully I can still return them.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Outside cameras

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my sister and brother-in-law for Christmas....they LOVE it! They placed both cameras outside, my brother-in-law downloaded the app so he can keep an eye on what’s going on at their property when they are not home!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    quality product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good battery life and video quality. smart notifications are a must since i have pets and wind chimes there are continuous events. the app is easy to use and the monthly rate is affordable. night vision is really good

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    could be better

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the battery life is not good at all, constantly charging, does not las 3 months as told by a Best Buy person

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install and use

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After researching cameras for a long time I decided on the Arlo Pro 3. It was easy to install and set up. It took a little time to play around with all the features and get it just right but it’s the best money I’ve spent for my family’s safety.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good with one catch.

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cameras are very good just watch out though because you need to sign up for a subscription service to get the full features out of them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It works

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my parents. Works as intended. Took a star off because why doesn’t Arlo offer free 7 day cloud storage at 1080p anymore as an option?

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Almost perfect the only issue I have is that live mode lags a lot even with high speed internet... other than that I’ve had no issues with them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo pro 3

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this because my neighbors house got broken into and I am loving it. I can see anything around my house. It just sucks that the quality goes down the farther things are. After about 30 foot everything starts to look blurry.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Super Easy set up.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the original Arlo which I had for years. This system pretty much set itself up! Resolution and battery life is much better too.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Great when it works

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    States 300 feet wireless, we have it about 180 feet. Nothing much in way. It is barely on wireless capability. Don’t believe the 3-6 month battery life, I had it on low power mode, maybe 15 recordings a day, and in one week it lost 25% of its battery. I also noticed I can walk/drive by (within 6’ in daylight) without it notifying me or recording me - stay tuned I am contacting tech support

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Top Shelf Smart Home Camera Security

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are pretty much among the highest end cameras I would consider buying. Getting this bundle for $550 was a steal. They are extremely wide angle and great software. Read other reviews and you will see! Phenomenal user experience with these.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 3 out of 5 stars

    Arlo pro 3

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speakers are not clear when we speak. The quality picture is clear and it's easy to install

    I would recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Rich,

      Thanks for sharing with us your feedback. To help you check the quality of your camera's speaker output, please contact Arlo Support Team at https://www.arlo.com/en-us/support/contact.aspx.

      We look forward to hearing from you.

      Regards,
      Arlo Team
      ^RM arlo_us

  • Rated 4 out of 5 stars

    Joey

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. However this camera system doesn’t allow other users access the local usb storage to view recordings except the main user.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No directions in box

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to call Arlo support several times for different issues. Spent excessive amount of time on hold and also with support troubleshooting issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quality Picture and Sound

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good just wish it had more options for motion and movement. Really eats the battery if it's used a lot. Quality picture and sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Security System

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    've had the Arlo Pro 3 for about three weeks now. Very simple and easy to install. Excellent video quality day or night. Lots of useful settings that allow you to customize it to your needs. Highly recommended home security.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have the arlo 2 on our rental home. I accidentally purchased the 3s and I’m so happy we did. The camera vision is so much better. The lights are awesome and it’s simple to use and set up. We will always purchase arlo camera systems.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    never got to try the camera

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went into this store and spoke to a specialist I told him that my house is 4000 ft² they said that I neeed to get a Wi-Fi extendere which they referred me to the erro Which I find out through another representative this is not compatible with the Arlo camera. the representative steered me to purchasing the wrong extendere for my house which I have to return needless to say I had to return the Arlo cameras because it wasn't compatible.

    No, I would not recommend this to a friend