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Customer reviews

Rating 4.3 out of 5 stars with 2154 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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85%would recommend to a friend

Customers are saying

Customers admire the excellent camera quality, ease of use, and straightforward setup of the Pro 3 4-Camera Indoor/Outdoor Wire-Free 2K HDR Security Camera System. Many appreciate the effective motion detection and night vision capabilities, along with the added benefit of a spotlight. However, some users have noted concerns regarding battery life and occasional lag in notifications. A few also mentioned minor issues with the app and siren functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 2,154 reviews
  • Pros mentioned:
    Setup, Video quality

    Rated 4 out of 5 stars

    Picture is good and real easy setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera system is high quality and easy to set up. The clarity and picture thus far are superior. My only complaint is the mounting hardware. With the cost of the 4 camera bundle, I’d expect the choice of using the magnetic mount or screw in mount. You only receive 2 magnetic and 2 screw in mounts so it makes you choose. The mounting screws also are real light duty like they were only meant for inside drywall mounting.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Almost Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to upgrade internet speeds to to get them to function properly. A little laggy but they do get the job done A lot of limitations on using your personal HD So your forced to use the cloud subscription Good wide angles with decent zoom quality Picture quality looks really good Can only login one device as administrator at a time or you will be kicked. However you can add friends and family with limited control.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Pleasantly Surprised!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't sure what to expect when I purchased the Arlo Pro 3 Camera System. I did a lot of research and settled on Arlo. I couldn't believe how easy it was to set it all up. I had to purchase some different mounting hardware (Amazon) but that was my preference as the kit came with two types of mounting hardware already. Super cool the way the camera auto zooms on movement and the video quality is out of bounds. Overall, I am very happy with my purchase and would recommend to others.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Video quality

    Rated 4 out of 5 stars

    Very convenient and easy set up

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good product. Real easy to set up, I was up and running with 3 cameras in about 15 minutes. Connected to wifi right away. The furthest camera in the backyard still has full wifi signal. The 2k video quality is very very good and the audio fidelity is really good as well. Would definitely buy more of these Arlo cameras if I needed more. Highly recommend.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Overall Good Wireless Security System

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out of the box, the camera system was easy to install. However, there is a delay between the camera and the device you are viewing the footage on. It also depends on if you are connected to the same internet connection the cameras (Home Wifi) and if your viewing it via LTE or on a different connection than the cameras. The lag can sometimes be a difference of 10-30 seconds. Moreover, the audio communication between the camera and you the viewer is poor. Those listening from the camera can hear you just fine, but it is difficult for them to hear you. The picture quality is okay, but not what I had hoped 2k quality to be. The battery life has been good so far, but I have mine on a schedule so they only run when there is movement at night and throughout the day. Arlo tech support seemed to be helpful, but weren't able to resolve all my issues. One of them is that the USB I plugged into the base to record locally would not accept my external hard drive even though it was formatted correctly and was below the drive capacity threshold. So, I had to go with a simple 32GB stick for the meantime. I had researched this camera system for a years and finally got to a point where I had to buy something. I thought the price was good for the Arlo Pro 3 since I got them on sale. The Ultra wasn't worth the extra and the Pro 2 didn't have all the features I wanted. So, I settled for this and it was, well...okay.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Connectivity

    Rated 4 out of 5 stars

    Very good quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the cameras! Installation was very simple & quick for what's involved. The app is easy to navigate and love the resolution. My only gripe is the battery life in high traffic areas, however the solar charger is easier than hard wiring. Very rarely some camera's will drop offline which can be extremely frustrating. I have a nighthawk router/ modem which is pretty strong, but I'll add a booster.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Alto pro 3

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the Arlo pro 3 security cameras for outdoor security. Easy to set up and easy to use. Great video quality. Battery life has been pretty good so far. Night vision works well. The app works great for quick access to live and recorded videos. Quality is also pretty good. The cost is a bit steep but overall a pretty good value for the quality.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good First Time Video Purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our first camera purchase. Being new to this, I can say it's got pros & cons. We had the basic kit installed so you have to physically take the camera down, charge it, put it back up. when it was installed, there was less than half the battery life and we had to charge one of the cameras within 2 weeks. They have a great range of view, clear video, clear audio.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 3 out of 5 stars

    Great product but expensive monthly service

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid camera system if you want to pay monthly, otherwise most features are not available. Cameras are super high quality and you can use a hard drive for video storage. Works with HomeKit but not well and most of what you do still requires the Arlo app which is garbage. I wish it would be controllable and viewable from the Apple TV and our other devices and did not require an expensive subscription

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Joneserino,

      Thanks for your review. We will share your feedback with the development team. We also want to let you know there are some features that are still available without an Arlo Subscription. You can read more about it here: https://kb.arlo.com/000062312.

      We appreciate your support and understanding. For further assistance or information, please navigate to Settings > Support within the Arlo app for Support options available to you.

      Regards,
      Arlo Team

  • Pros mentioned:
    Video quality
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    I wish the batteries would last longer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the video quality. I don’t like that I have to charge the batteries often like, ones a week.

    I would recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hello Lizzy,

      We appreciate you for sharing with us your Arlo Pro 3 experience. The camera has a battery life that approximately lasts for 3 to 6 months with average use. To learn how you can extend its battery life, please check this link : https://kb.arlo.com/291/.

      Feel free to contact Arlo Support Team if you need assistance with your Arlo device at https://www.arlo.com/en-us/support/contact.aspx.

      Regards,
      Arlo Team
      RM

  • Pros mentioned:
    Video quality
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great Product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am totally satisfied with my Arlo Pro 3 wireless security system, my only disappointment is the short period of time before I had to recharge the batteries. The video quality of the camera is excellent and the integrated spot light works great at night. Thanks Best Buy for offering the Arlo Pro 3 - 4 camera system for $499, a great product for a great price.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Connectivity

    Rated 4 out of 5 stars

    Good cameras but a few things could improve

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the cameras do what they should, the battery life could be 2 months or 2 weeks depending on use. If the camera alerts go off daily expect to charge the battery again in 1 to 2 weeks. The app is slow and unresponsive often. The signal can be weak at times and have trouble connecting. If you can deal with the app and battery issue I would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Overall good system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera system is pretty solid, only negative I have so far is battery life in each camera. I feel like they battery needs to be charged on a weekly basis which requires me to take the camera down and plug it into a wall outlet somewhere. Kind of inconvenient. The price tag is also high but the quality of video and the options it comes with in the app make it worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance, Video quality

    Rated 5 out of 5 stars

    Great Camera!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these cameras. They work great easy to install and set up. Picture Quality is awesome very detailed. Works great with apple HomeKit.

    I would recommend this to a friend
  • Pros mentioned:
    Motion detection, Setup, Video quality

    Rated 5 out of 5 stars

    great security system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great system that is easy to setup and monitor. Good video quality, good motion sensing, good spotlights.

    I would recommend this to a friend
  • Pros mentioned:
    Setup
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Security Cameras

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these to monitor the exterior of my house. Setup was easy and took around 45 min including setting up account pairing all cameras to Base station and mounting cameras. Came with two magnetic mounts and two threaded mounts. Cameras in low traffic areas haven’t required charging yet and are still over 50% battery after 2 months. The camera on the main entry area has required charging roughly every 3 weeks. I have the preference set for higher quality images rather than optimal battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Security in a Snap!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arlo makes it super simple to setup a camera system for your home. Installation is a breeze. And everything works right out of the box! Peace of mind is what we purchased with our Arlo Camera System.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Not bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this after our car was rummaged through out on our driveway. Very clear, crisp picture but I can't have it anywhere near my flags outside my home or it continues to keep sensing motion. I have tried every adjustment there is. I'm getting about 2 weeks on a full charge so it can be kind of a pain to constantly charge the battery.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 4 out of 5 stars

    Exactly what was described. Easy setup.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras set up in minutes with absolutely no problems. Picture is as advertised. Pretty good for (in my case) not the strongest wifi signal. Recording plays back just fine. I have 2 cameras and 2 lights. All work well. I split the leads on a solar panel and it's powering a light and a camera just fine. (we're in NM so the sun is very intense).

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 4 out of 5 stars

    Pros outweigh the cons

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall very good. The system uses its own wifi network, which is nice. The biggest complaint I have is the ~10 second delay notifications. It may seem minuscule but it makes a difference between someone being at your driveway and at your door. The video quality is very good, and the ease of installation make it overall worth it.

    I would recommend this to a friend