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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 2154 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

85%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 2,154 reviews
  • Rated 5 out of 5 stars

    Arlo 3

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a Christmas gift for my son because I already have the system and he loved it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. The smart plan is a nice feature, but also how they keep getting your monies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Useful

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used this system as of yet. From what I have read it seems to be useful and needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo security cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best security cameras. It mentions when it is a person, animal or motion. Keeps videos for a week.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent system

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must buy. Great bundle. A little pricy but one you use it you will see why quality vs price matters.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what we were looking for

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were easy to set up, the batteries last and are easy to recharge and the app is easy to use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Arlo Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not know until afterward that there is a monthly charge to use cloud storage. My old unit arlo pro has no charge to do this. Should have been made clear. problems setting up and getting to work. Long waits to get support.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love themZ quick easy and simple

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install, very simple to add to phone and to be able to view and access and go live view

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent new Arlo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Arlo 2 and this next generation is superb! Great new design and improved battery and recharge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best system for the $’s!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for a quality, reasonably priced camera system and this fit the bill perfectly!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not impressed

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They do the job however they miss some motions for some reason , sometimes it doesn’t detect me or my son’s car pulling it and out of the garage despite it being connected on top of the garage door,

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the price!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the price. It keep dropping the connection to the cameras because it cannot reach the hub even when it’s on the next room. Read other review and had the same issues. Return after a month of giving them a chance.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hello Dezhern,

      We thank you for sharing your feedback with us. We want to mention that there's a way to extend the range of your Arlo system which is detailed here : https://kb.arlo.com/5568/.

      Feel free to contact Arlo Support Team if you need assistance in the future : https://www.arlo.com/en-us/support/contact.aspx.

      Regards,
      Arlo Team
      ^RM

  • Rated 5 out of 5 stars

    Cameras

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these camera very much. They are very clear and long lasting battery

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These ROCK!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love shopping here as the staff and items are always great! 5 stars all the way across!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Easy to use but a 5 star fail for security

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unable to hide the network leaving it displayed for everyone to see. Network name has the “arlo” name in it....something you don’t want to let everyone know is what system you’re using. Why people promote there systems brand name is mind boggling. Less than 1 month owning it, 3 batteries became defective leaving me only 1 working camera. My system was hacked without ever giving anyone permission or shared info. Customer service isn’t excellent but good enough to help solve trouble shooting issues which are needed often.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality but a bit expensive. Wish the video quality on zoom was better. Over all good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No so easy to use or setup did not loke retufned to store need to pay for subscription yearly

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo Pro3-4 camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this security system! Best Buy was great in helping us with the system information!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not a good choice

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a system in a hurry so bought this one. I've had it for almost a year and I still regret it. The app is VERY buggy. When an alert comes in sometimes I can't even watch the footage. It just spins and never loads even with very strong wifi. The live preview takes too long to load, too. The Ring has a MUCH better video quality. I got a free one when I signed up for Verizon and saw how sorry the Arlo was in comparison. Battery life is good. Setup was easy except for setting up guest accounts/access... The delay is about 10-30sec--the burglar would be in your bedroom by then.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good System

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great to be able to watch my property while away! Easy to install and app is easy to use.

    I would recommend this to a friend