Customer Ratings & Reviews

So easy to install and perfect video quality. Can be access remotely thru the app

Work as expected. Very easy to install and setup. The Arlo App work great as well.

I will start out this review by saying this is my 3rd set of Arlo cameras that I am using. I started using them way back in the beginning, then had a Arlo 2 set, and now I am trying out the Arlo 3 set. Right off the bat I will mention one thing that im not too happy about. In the past I was able to get cloud storage for my cameras for free. Now Arlo is starting to charge you a monthly service fee much like other companies have started to do. So if you're looking for a subscription fee free service, this is not for you. As with all of my other sets of Arlo cameras, these were very easy to get out of the box and get set up. Once you open the box you have the 2 cameras sitting right there with protective film over the lenses. Under that is a charging cable. Yes, you only get one charging cable for 2 cameras. There is also some screws to mount the camera mounts. Then under that is the base station, batteries, more cables, and mounts for the cameras. Getting it set up was really easy. You plug in the base station and connect it with an Ethernet cable to your router. While that is powering up, download the app to your phone. Then you can open the app and go through the steps to connect it to your hub. Mine went through a firmware update right after it connected to the hub too so I knew I had the latest software and firmware. Then you pop the battery in your camera, and then the hub will automatically find it and go through the setup process. This is even easier than previous Arlo versions. Then you just have to mount the cameras wherever you want to. I will try not to compare this to the Arlo 2, but there are some noticeable differences. First of all, charging the cameras. You dont have to plug in a cable anymore, its just a magnetic charging thing that goes on the bottom. Makes charging very easy! The cameras themselves also got a HUGE upgrade. They now have little LED spotlights on them which are very bright. The 2-way audio which was really crappy on previous versions now actually works pretty well. The field of view on the cameras is a little bit better. I believe its 160 degrees now. The cameras also have a built in siren. It wont alert the whole neighborhood that you have an intruder, but its loud enough that it might scare off a would be burglar. They also added a color night vision mode. It just looks a lot better and is much easier to see what it going on than the standard black and white camera. Now to get to the system itself. The video quality is 2k resolution. Not quite 4k, but better than 1080p. They claim the cameras have HDR, but the video looked a little drab to me. Could use some more color saturation or something. But it does work, and the quality of the video is very good both in the daytime and nighttime. I have never had a problem with the motion detection or anything like that, and these cameras arent any different. They very easily pick up any motion and immediately send an alert to your phone. The one problem I have always had with the Arlo system in general is the app. They have made improvements over the years, but it is still just very slow! When you get a notification there is no image or anything that comes along with it, so you have to open the Arlo app and then connect to your camera in order to see what is going on. I have used and do have other camera systems from competitors and they handle notifications SO much better. With one, you get a notification and it has like a little animated gif in the notifications bar so you can immediately see what is wrong. I would love to see Arlo do something like this, especially now that they are charging for their service. Opening the app and getting connected to the camera usually takes over 20 seconds, which is unacceptable to me. Not to mention there are many times when the app will completely freeze up my phone and I will have to restart my phone. I think they have amazing hardware that works very well and is very easy to set up. I think they really need to focus on making the app more user friendly and faster. When it comes to security or intruders trying to enter your home, you need to know about it as soon as possible, every second counts! It literally could be life or death based on the time it takes an app to load and connect to a camera. I would still recommend this camera system though because I know Arlo does listen to its users and does try to improve.

Love the cameras. They pick up sound very well. My only issue is that they constantly need charged. We do live on a busy street and constantly have kids in and out so that is probably why, I just wish they held a charge longer.

It was very easy to set the system up and I am very happy with it so far.

The camera video quality is very clear, super easy to set up the unit.

I replaced my old Arlo cameras with these new model. I love the new led light that turns on when someone is near. It also sends notifications when a person or animal is there. The light is a huge plus! Has also a wider lense.

I mainly got these cameras because of the location I needed monitoring didn’t have any light or power. I found that unless the camera was triggered, the live view was only 10 or so ft. That was less than I had hoped for. I think if I had more light, they would have been better but the price didn’t sway me to stick with them. $700 was too much for less than expected performance. I returned them within 10 days. I also noticed that the battery went down 10% in just a couple days. I’m not sure if that’s an initial drop and then slows down or not but the 3-6 months between charging seemed like a stretch Baer on the first few days. I may try them again at a later date but not with my current set up.

Clear video and very easy install. Easy to use and great security.

We have five young kids all under 10, needed a system that is wireless, durable, good video quality and must have a 2 way talk feature and amazingly arlo provides it all. It’s our first ever security system and so far we are having a great time keeping close watch on our little ones and outdoors.

Easy set up with tight security. I was completely finished setting up in under ten minutes of opening the package and going for my first test drive. Wa La...within two steps i was being recorded entering my home. So, now all ii do is turn it on when leaving home and turning it off before entering my home all through my cell phone.

Great cameras for the money, good picture and sound, easy set up

Easy to set up. Really easy to use , great camera angles. Picture is clear !

love Arlo and the easy installation and mounting. Great video quality.

Had bought this at the beginning of December. So far it works great. Only biggest complaint at the moment is the CVR feature that you have to subscribe to, it works at times and at times the timeline is blank and you cannot view previously recorded footage.

I have operated this for about 2 months and have found that the video quality is good, both for day and night recording, but the overall system is disappointing: * the base station periodically and randomly needs to be restarted in order to return the cameras online. This comes without warning and I've found out only when I cannot connect to a camera. * we have to periodically open the application on our phones and re-log in otherwise the system "loses" our location for the geofencing. Again, this is not alerted and detected only when the geofencing does not turn on. * you cannot extend the range of the base station WiFi so I've had to adjust camera location to compensate. We have a lot of stone, masonry, and steel in our house due to local construction regulations so I have to use extenders for our other WiFI networks. No way to do with with Arlo. * as I wrote with the doorbell, there is a 3 to 10 second delay when the cameras turn on. So, when you open the camera, there is a perceptible delay. Also, the alerts can take 30 seconds to infinity (never get an alert) for some events. * I have put a support ticket in for these issues but never got a response although they tried, unsuccessfully, to speed up the Arlo doorbell so I could have a dialog with someone at the front door. * I use local storage on the base station but cannot find how to set up a VPN to access the base station away from home. That was an option at setup but I cannot find it now. I think they prefer to push customers into the $10/month subscription. It is very hard to find technical details on the support site and even harder to connect with technical support. * for our front door camera, we can see cross traffic in the street but cannot see people coming up the driveway. I think the camera is too far away from the driveway to get picked up by the motion sensor. So, in fairness I think I've pushed their technology to its limit and, had I known, I don't think I would have bought this system. It's OK for what it does but I would not recommend this system. It's a sunk cost and in the future I'll replace it with something else. I wanted a wireless system and will look for another platform in the future.

Great cameras. Very easy to set up and monitor. Long battery life.

Mounted on exterior gutters. Fully charged battery for one camera lasted about 35 days. The other camera was dead in about 45 days. That's very disappointing battery life given advancements in battery technology over past 10 years. Additionally the extras add up quick...the dual battery charger, solar charger, corded charging cable, etc. Just an inconvenience to have to get up in ladder every 30 days or so to charge them...of they lasted at least 3-4 months i think would be more reasonable. On the plus side the app works well and the video quality is great.

Great upgrade. I had the gen one Arlo set-up but, needed four cameras to take care of the viewing areas. They were good but the constant need to buy expensive batteries out weighed their benefit. Caught these on sale so that helped encouraged my purchase. These have rechargeable batteries, a microphone, and a spotlight. So I am very happy with my purchase.

Great picture quality and I love the color night view and built in light.