Customer Ratings & Reviews

The system appears to be good quality but I am very disappointed in the 20-30 second lag time with recording. The video will show my dogs playing on the side of the house when in reality they are at the patio door. I don’t recommend this product

I really wanted to like these cameras but I could not for the life of me get them to register movement. I watched video on top of video and read for hours how to help this or fix this, nothing worked we ended up returning them to buy more blink cameras.

Camera stopped working within two years, and it was an absolute fiasco in trying to figure out how to get a replacement . Will never purchase from Best Buy agian.

Not worth the price. It keep dropping the connection to the cameras because it cannot reach the hub even when it’s on the next room. Read other review and had the same issues. Return after a month of giving them a chance.

I prefer the older models these new cameras are constantly needing to be charged and as far as the HDR you really can't tell much of a difference. Looking back for the price difference I don't see that its worth the extra money in my opinion.

Overall, I've been happy with the Arlo product line. This setup was to expand upon the two Arlo Pro 2's and three security lights that I already have. Setup of these cameras was very easy, especially in comparison to the previous generation. The cameras paired quickly and seamlessly with the included hub/base with little interaction required on my part. I was able to pair all of the previous generation components to the new smart base by pushing the 'Sync' button on the older cameras; a wizard for setting up each component made setup a breeze. So why the loss of one star? Unfortunately, the Arlo app, while a nice user experience and easy to use, still has some well-known flaws. My biggest complaint is in the geofencing option. When geofencing works, it makes this a fantastic setup. However, at least a few times per week, the system will either not recognize that I or my wife (the two phones that I have setup) have left the house, or will not recognize that we have returned. In many cases, this has forced us to simply disarm the system to avoid any useless and annoying alerts. On the second night of having these high-def units installed, a dense, rolling fog on my front porch caused these to trigger motion alerts all night long. I'm not sure whether I should praise the fact that the graphics were good enough to pick up heavy fog or criticize them for not being able to detect the fog by way of the "Smart Alerts". Barring this, the Arlo ecosystem is quite nice and is a nice edition to my expanding smart home technologies. I just wish the few bugs could be worked out and that Arlo would add in a Ring-style doorbell that provides video and audio, as opposed to just audio.

Worked great for 1 year then one of the camera's stopped working the other 3 worked good until recently now having a problem with second camera. Installed less than 2 years ago.

Stays offline more than online! The camera system is unreliable, and I think the employee who talk us into the system didn't mention it was unreliable just to get us to buy a more expensive system.

Beware, the company doesn't tell you that you will need to pay an extra 100 dollars to update the base and then pay your subscription. Of course after the 90 days trial and no longer returnable.

Product sucks worked for 2.5 weeks and completely quit no support from Arlo

I would not recommend to a friend. Time over Time this system has to reconnect to my Wi-Fi in order for it to work.

product is good but it uses the same channel for your wireless router causing interference. I have a neew router that was working perfectly and now is inconsistent because of the arlo hub.

Do not buy this product!! After trial runs out you are forced to pay for subscription. I will be trying to get my money back. And Arlo customer service is horrible.

I already own an Arlo Pro 2, so I will be comparing it against the Pro 3. Opened the box and notice the camera is a little bigger, but that's because the new cameras have a light installed. Also, assuming because of the 2K capability. Setup the base to my router and it was an easy setup. I already have the app on my phone and just easily setup the cameras. It's nice that I was able to add the cameras from the Pro 2 to the Pro 3. The HDR is the Arlo 3 camera is automatically noticeable with the same by side with the Arlo 2 camera. More visible detail and better lighting. Picture quality is definitely an upgrade. My only issue is the siren in the cameras for the Arlo 3 and not in the base as it is with the Arlo 2. The siren is very loud in the Arlo 2 base. The siren in the cameras for the Arlo 3 isn't as loud. It's more annoying like a car alarm going off in the middle of the day. It may draw people's attention, or people may ignore it. Overall, the Arlo 3 is an improvement over the Arlo 2 and it's worth the price.

Very laggy and did not detect motions most all the time and when it did it did not record anything,that and the battery’s did not last a week,I returned it.

Cameras needed a charger but charger was not included. You need a subscription with the Arlo company with a monthly fee. Not for me.

Something wrong with base station - wouldn’t work at all - major complaint about arlo is the 2-3 minute Camera lag even on high speed internet

What is good quality as they make it seem to be. The only give you one power cord for all your cameras that you purchased. How cheap can you be with that

The Arlo Pro 3 offers a good security system for the price. The video quality is great and the notification function is sensitive to movement and sounds. The notifications can become overwhelming, but this is overcome by utilizing the zone activity function to isolate areas which are subject to high-trafficked, low-threat areas, like a busy street. This allows you continued coverage for high-interest areas, like doors and the perimeter of your home. I think the battery life could be improved, but this can be assisted by using the solar panel that they sell. The fee for cloud storage and smart monitoring, which picks up animals, cars, and people, is worth the cost. The camera is accurate in identifying motion, animals, vehicles, and people, as advertised. This is less sensitive at night in identifying what the object is, but will still pick up motion, so the event is stored for future reference. I have not used the e911 feature.

We purchased these arlo cameras on sale and are happy with them. We like that we can download the app and set it to the motion areas we want detected. We also purchased the arlo door bell and also liked how easy it was to set up. The only thing that we dislike is that if the cameras are not in the correct amount of WiFi for the cameras there’s a delay in the recording or even when you watch the cameras in live mode, same with the doorbell as far as delay when you answer the person at the door there’s a delay and by the time you get it loaded the delivery person has already left the package and got into the vehicle. Overall they are nice cameras just wish there wasn’t so much delay. The picture quality is great and same with the sound there’s no muffled tones it’s clear and you can understand the person talking or the sound of an animal. Thank you Arlo we feel safer with our new cameras!