Customer Ratings & Reviews

I purchased the iPhone 11 but for some reason it shows this in place for the iPhone in my shopping history. I guess that’s the Best Buy employee’s fault. Anyway I’m sure the security camera system is great.

Works good under normal temperatures, but below zero it didn't always work, had to wait for it to warm up

Install everything really quick in one day. Only cons is that you need a subscription for better features.

It would be a 5 star rating. However, it was disappointing when I learnt that Arlo does not have Cloud plans in Puerto Rico. Even though, PR is a US territory. I was about to return them. Due to the circumstances with the COVID-19, I decided to keep it and deal with an USB storage device. I also believe that the customer assistant should explain this to avoid misunderstandings.

We LOVE this system! Easy to install, great clarity and keeps you informed of any movement around your home. Economical security system that is hands on. Highly recommend this product.

I have the original Arlo and was excited to get these however they do not work as I hoped they would. The response is slow or non existent. My daughter left cameras pick up activity when these do not. The pictures are much better and the tracking is nice. My husband and I are very disappointed in them.

Great system. Only downside is the signal interference between the router and hub.

Regret purchasing these Arlo cameras. Heed my warnings before purchasing. Unreliable to detect motion from a distance, and in low light. By the time cameras record (if they even do), they rarely capture anything significant. Accessing Arlo on my desktop is hit or miss. 80% of the time, cameras will not connect quickly enough to view! Need to refresh my browser constantly and by that time, it's too late! When cameras do record, the length is too short and stops even though a subject is still on cam. They truly suck and would not recommend if your looking for security. Glad we have 4 dogs. They do a much beter job!

Despite adjusting settings to prolong battery life, the time between recharging is disappointing with barely a month between charges. Furthermore, the software running the activity zones is flawed. I routinely receive alerts outside the activity zone. I'm disappointed given the price point.

Decent wireless camera system. Could use more features available without the requirement to subscribe.

The main reason for buying arlo was for the 7 day free cloud storage, but for the arlo pro 3 you must have a subscription for the cloud storage. Only with an external storage you can access recordings but must be in the same network to view it. I found out after the free month trial and could not return it either, don’t get scammed and go for the pro 2.

The cameras are good and the features are great but the solar panel chargers are mediocre but otherwise fine product.

The weather here in Illinois hasn't been to good for installing the cameras. I have one set up on the porch and am having a problem getting it set to catch motion. I have it set to the most sensitive setting for motion but it still has a problem with picking up movement. I'll have to get back with further info after I have had them up for a while.

I have used many products and they were great. I planned to use this as this was wireless capable but one draw back got me return this. This will not record 24/7.

Easy setup and very good quality video's. Still have a few more of the cameras to install out of total of 4, but expecting they will function as well as what I have installed currently.

disappointed that it doesn't do well with detecting persons from animals. This part is very frustrating.

Too expensive, battery died too quickly, got the blink instead

I used professional and customer reviews for researching this product. Best Buy’s price was competitive, delivery was fast. This is our 1st security camera purchase.

The Arlo Pro 3 provides the option for local USB storage and this option is great.

This home security system is great for people inexperienced and takes next to nothing to install / setup. Highly recommend especially if you are looking for a wireless system.