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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 2154 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers admire the excellent camera quality, ease of use, and straightforward setup of the Pro 3 4-Camera Indoor/Outdoor Wire-Free 2K HDR Security Camera System. Many appreciate the effective motion detection and night vision capabilities, along with the added benefit of a spotlight. However, some users have noted concerns regarding battery life and occasional lag in notifications. A few also mentioned minor issues with the app and siren functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 2,154 reviews
  • Rated 2 out of 5 stars

    Latency disappointing

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great at first, worked like a champ... got immediate notifications, could monitor in real time. Unfortunately this did not last. Initially everything was great, after a short time, latency in notifications and video has grown, almost 2 full minutes for video to show on App with same configuration where is used to be immediate. Maybe throttled due to not signing up for premium service, but this is not called out. Doorbell flaky from start, low / changing light conditions send chime solenoid into a nervous fit... also get random erroneous "tamper" notifications, triple checked all wiring & connections.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    camera system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is very nice wish it had more of the same hardware to install cameras on

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems good. Have not set it up yet but everything looks like it will go very easily

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Returned right before 2 weeks of use!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will be returning today! I did a lot of research before buying them and thought I’d love them. For the money you pay, it’s not worth it at all. Battery dies way too fast! Charged it up fully put it in my camera then a week later nearly dead again. No excessive notifications for this camera to cause such a power drain! However, the other cameras go off way too much even after changing the sensitivity. Overall, for the money you pay for these cameras you’d think they’d work so much better!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo Pro 3 Security System

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I really like that a motion light comes on when motion is detected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best cámara

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For me arlo 3 is the best cámara free wires 2k good resolution smooth videos work greatl

    I would recommend this to a friend
  • Pros mentioned:
    Video quality
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Full Featured At An Additional Cost

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the Arlo Pro 2 security cameras for a few years so I was excited to see what the new Arlo Pro 3 cameras had to offer in terms of upgrades. Upon delivery I was eager to jump in and get them setup. Unboxing revealed 2 Arlo Pro 3 cameras, 2 batteries, 1 hub, 1 hub power adapter, 1 camera charging adapter, 1 camera charging cable, 1 magnetic camera mount, 1 screw on camera mount, 2 sets of mounting screws, and the setup guide. I was happy to see that Arlo has updated its packaging with a smaller regular box opposed to its older plastic packaging which was frustrating to open. The Arlo 3 cameras themselves also have an upgraded design. They are larger and more rounded and appear identical to the Arlo Ultra cams in design. The Arlo Pro 3 hub is also redesigned with a new rounded style. I also noticed that the camera charging cable has been redesigned with a magnetic interface opposed to usb. I jumped into setup so I consulted the setup guide which very simply directed me to connect power to the hub and connect it to ethernet, install the Arlo app on your mobile device, and then insert the batteries into the cameras. That’s the extent of the written instructions. To install the battery you will find a push button on the bottom of the camera which makes the camera release form it’s housing. The rest of the setup is handled by the Arlo app. Here you are required to sign up for an account if you don’t already have one. Notable here is that if you have Arlo cameras already you are limited to 5 cameras on an account. Exceed 5 cameras and you have to pay a monthly fee. This is an unfortunate theme with Arlo. More about that later. After signing up for an account the app will detect your hub where you can now name it to your liking. Next there was a prompt for a firmware update which the app states can take up to 5 minutes. Here I experienced my first hiccup as the app never notified me of the firmware update completing. Instead it just kept running. I finally closed the app and restarted it to find that the firmware update was in fact successful. You are then prompted to add your cameras to the hub. The hub detected the cameras very quickly and indicated that the cameras also required a firmware update. This process took a few minutes for each camera. Upon completion I was ready to place the Arlo 3 cameras in position. Here one finds a convenient bandwidth indicator which you can reference for best connectivity to your hub. I must say other than the slight glitch I experienced with the hub firmware upgrade the setup was a breeze. Anyone could set the Arlo Pro 3 up in a matter of minutes. The specifications of the new Arlo Pro 3 reveal some nice improvements. Instead of 1080p one now finds a 2k resolution of 2560x1440 with HDR from a 4 megapixel sensor which provides a 160 degree viewing angle. An on camera spotlight is also included like on the Arlo Ultra 4k model. Here one can setup the spotlight to be motion activated or you can manually activate it within the Arlo app. Also onboard there is an emergency siren. Nice addition. My older model only had the siren on the hub. There is two way audio communication which allows you to speak through the Arlo app to an individual in the vicinity of your cameras. Great for telling the delivery guy where to leave a package or to tell the kids to get to bed. An additional improvement is color night vision. I was curious to see how my Arlo Pro 2 compared to the new Arlo Pro 3 in terms of video quality. I set them up next to each other and then live viewed the two cameras. I was pleased to see the improved resolution and wider viewing angle evident in the Arlo Pro 3. This angle can be changed within the app. I was however a bit surprised to see that the Arlo Pro 3 video was much less vivid in color that the Pro 2. The Pro 3 simply appeared washed out. The Arlo app is feature packed with tons of options to adjust your cameras settings and modes. You can select armed, disarmed, scheduled, or geofencing. I have mine setup with geofencing so that my cameras are armed when I’m away from home and disarmed when I’m home. This is done automatically by the hub detecting the presence or absence of your mobile device. If motion is detected you are notified nearly instantly. You can also live view your cameras within the app. I do this often when away from home to check on things in and around my home. I often just look to see what the weather is at home. Of course it’s great to see if deliveries have arrived. There is even auto package detection but this is part of a paid subscription package option. Frankly this is one of my biggest disappointments with the Arlo product line. Yes they are great products but the best features are subscription based and will cost you more. Particularly disappointing is the that Arlo has done away with the free 7 day cloud recording on the Arlo Pro 3 which they have previously offered on other models for years. This is now yet another fee service which is $2.99 a month per camera. Considering the high price of Arlo cameras I find this insulting. One can however record to a usb drive attached to your Arlo hub but this video is not viewable remotely within the Arlo app. Instead one needs to remove the usb drive and play it on a pc. Seriously? The Arlo Pro 3 is undoubtedly a high quality and feature packed home security camera system. Just be aware that you have to pay extra to fully utilize this great device.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    best quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best camera system I ever owned. recently purchased this items and so glad i did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best camera setup

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cameras. The base is a must have for recording and range.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera all around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great video quality and notifications from the app are spot on when motion is detected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price for a great syatem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and easy to upgrade with more units. Can’t beat the bundle price either

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Omg I love the cameras they are so awesome and I feel better when I'm gone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install perfect sleek design and user friendly features. I am very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    cctv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very helpful specially when we’re not at home, i always watch my kids at home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them they are definitely worth the money highly recommend them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cameras.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought these two Pro 3’s to add to the 4x pro2 system that we already had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just starting to use it but so far good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service by staff but he had to ask someone else about the product. Liking it so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo Pro 3

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great security tool! My son's and some of my neighbors own these cameras.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that the color comes in black! Light is bright enough to cover my backyard!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Man these are the best security cameras in my opinion I love them.

    I would recommend this to a friend