Customer Ratings & Reviews

Installed three cameras around my house. Easy to install. Great video quality. Works great. Definitely recommended.

I use SmartThings in addition to the Arlo system. It isn’t quite as straight forward as I would hope. With that said it is easy to set up, you leave the cameras armed and allow SmartThings to do the rest. The quality of the camera is above average and the free 7 days is enough to warrant the additional cost than Nest for example. Would I say this is the best system out there? I don’t know I’ve only used nest and Arlo and prefer Arlo by some distance.

Battery life is not as good as I was hoping. I adjusted the settings and its a little better now but not as good as I want. There are some other features that dont work like advertised too. Video quality is great, and installation was pretty simple. Not sure sure its worth the money spent though.

I’ve had this Arlo 2 camera system for a week. I also bought solar panels and a doorbell. It was so easy to install and works great. I like the arming schedule and how I can mute alerts temporarily.

I've owned a variety of indoor and outdoor security cameras, trying to find the balance between cost, cloud services offered, and actual ease of use. I've owned from the very cheap chinese knockoff, up through several of the big name players. This one has been, by far, the best in terms of ease to set up and quality of the product/image. Still pretty new, so we'll see how that holds up over time, but so far, really excited for the upgrade to our home security needs.

Arlo has done a bit better with these 2k units over the 1080p! Big gripe, distance with all of the wireless cameras! Remember it’s not distance from your access point, but the Arlo bridge itself. Much better distance then Blink! Quality is good! Again, it’s hard to pick up who people are over 35 ft away! Again, much better then blink!! The tracking software is really good! Downfall is you can only record in 1080 with tracking software, where as you can set to record in 2k without zoom recognization software. The software will tell you if it’s a car, human, or animal. The night vision is cool, what’s even better is if you can have the spot light come on at night that’s built in! This brightens up your world, their faces and sometimes the neighbors looking out the window!. Full color at night is cool! Helps you identify what’s going on! Would be nice to have some more modes on the arming and disarming settings! It’s a little locked down. Again, good system! I would say go and get one!

The technology is far superior to the original version of the Arlo and better than the Pro2 (we have both and have now stopped using the originals and replaced them with these Pro3 versions). It's nice to have rechargeable batteries rather than the originals which always seemed to need replacing. The quality of the picture is superior to the Pro2 (and far better than the original Arlos). Overall, we keep buying Arlos as they keep getting better. We always buy third-party covers to hide them, so would be better if they came with different options for covers. These Pro3's are a little bit of a pain to open to replace the batteries (it would be nicer if the battery compartment was the only piece that popped out) but they are far better designed than the Pro2's which required you to take off the cover. Overall, these are just slight improvements on the Pro2 version. Ended up buying another second set of them, so you can say that we are pleased with the purchase.

Greta picture and sound quality easy to set up but battery doesn’t last unless u have it on a recording schedule if u have them on all day you’ll end up charging them every couple days that the downside would recommend having the plugged in to an outlet instead of running them on the battery

I have had these camera's running for almost 2 weeks now. They are well constructed, easy to initially setup and mounting is fairly quick. The app is pretty good too. Daytime clarity of the cameras is awesome. However, that's where the good points end. There is a significant delay when trying to view the live feed from any camera. Sometimes, 4-6 seconds, sometimes 20 seconds, and more frustrating, sometimes it never connects. My cameras are all within 50 to 100 ft of the Base station. The camera's do not use your wifi, so having a mesh system with multiple wifi points and awesome speed does the system no good. They connect to the Base station via its own wifi, so it limits where the cameras can be placed. Motion detection is hit or miss and you have to position the camera so that the bottom two thirds of the viewing frame contains the area to be monitored. This forces you to set your cameras at a higher angle, missing activity areas below the camera. Nighttime viewing is okay, even though the camera's have a 2K resolution. I really wanted to like these cameras as I am not able to easily run power to the camera locations, however, the lag time to view live feeds, the lag time to trigger motion, and the lag time, sometimes over 5 minutes to get a video clip of the event is too much and forcing me to return these to BB. In contrast, I have a Nest doorbell camera that instantly shows the live feed and instantly provides the video clip when motion detected. If Google has figured it out, I don't see how Arlo cannot resolve the camera delays. Once that gets fixed, these cameras would be a great system. Until then, avoid it.

Great video quality, audio etc. Awful battery life, I have to charge most at least once a week, the one over the front door might make it two or three weeks. 3 - 6 months? Don’t count on it unless maybe a camera is just aimed at a wall and doesn’t record anything.

Easy to setup. Picture is really good. Lots of settings for motion too. Love the color at night.

I read a lot of reviews on a lot of different products before making this purchase. As one should when making a fair investment. The outcome... the Arlo Pro 3 was the way to go. I can say I have ZERO reservations about my purchase. Cameras and App are easy to work with and use—thank you Arlo development team! The image quality on the Pro 3, and the viewing angel... again, top notch! I will not bore the reader with going over every extra feature, as i would have to write a small book, but the Pro 3 is packed with them. As for the naysayers.... reality is, there is no such thing as a ‘perfect’ product. What I mean is that if anyone looks hard enough, you can find an error in something. Do I doubt what others have said, no. But if I was betting man—and took time to look into the problems others have had, which I have—all the problems seem to fall into one of two categories: (i) user err, or (ii) network issues. That is, it’s either the person using it that’s the issue, or it’s the internet network they are working on. GREAT THING IS, those are issues that can be easily resolved. First, Read the instructions (that’s all I did... just saying). Second, make sure you have a good internet provider and you have the proper mesh/home wireless system set up. However you would know you need this, if you read the materials Arlo providers (see 1st step). BOOM! Do those things, and you should find Arlo’s manufactured a good product here! Oh, and BEST BUY is the only retailer to use for products like this! Prices and deals are unmatched! Thanks one more time, BB!

Poor connectivity, constantly loses connection with base and battery drains far to quickly (within days, even with minimum sensitivity). Had to contact outsourced customer service (long process) to complete setup. Delayed response set to identified actively a huge delay in notifying user (6-10 seconds). App would constantly crash, lose connection to cameras or would take minuets (almost always) to provide live view, if at all. Gave 2 stars because they look nice, but that’s about all they are good for.

High quality and easy to set up. Image quality is outstanding and connectivity seems to be robust between cameras and base unit, despite there being decent distance between components. Battery life seems to be good after a month of use and it seems that a single charge will last a while, despite moderate use. Two things to be consider: 1.) Turning on live view seems to take longer than competitors. A construction company is using a low budget competitor camera on our property and it is close to "instant on". It is missing several other features, so I still prefer this unit, but just something to be aware of and maybe it will get better with software updates. 2.) Software is great, but feels like it needs a little more flexibility on scheduling - would like to have 'per day' schedules that can be different and more profiles.

Great and easy to setup. The app works fine and comes with a three month subscription for free. The only drawback is the AWFUL battery life. The battery will only last 6 months if you never use it. I have an active house and the battery only lasted two weeks. YIKES

This is my 2nd set of Arlo products. Already own the video doorbell and floodlight. I love how easy the app is to set up and most importantly works perfectly with my Apple Homekit system. The video is always great and clear and notification of people, packages and animals are prompt. Arlo is head and shoulders above the competition with a great aesthetic and wonderful functionality.

I set these up to keep an eye on my mom who came home from the hospital after a stroke. She lives in a remodeled pool house in our backyard. Amazing picture quality/range. Easy to set up. Only feature I wish it had was a pause on the alert. Uses a lot of battery on my phone

Works great and the hub seems to make things work faster. One weird thing these do once in a while is show the cameras all as offline on the app but still record motion and send notifications. It is weird. But easy to install, and haven’t had to charge these little cameras once since installing. I think they are all still around 50% almost 6 months later.

Quality is extremely great I love the notifications it sends weather it’s an animal or someone. HD is very good outside has a wide far view and adjustability is great ! Make sure you fully charge them when opening love the two way audio function can talk through camera anywhere in the world and love the live view and motion detection auto recording very easy setup

Prior to purchasing, I made sure to do research on different products and ultimately went with this model. I even purchased wifi mesh extenders so that I wouldn't have any connectivity issues as my home is large. The first issue I noticed was that one of the magnetic mounts wasn't going to work, it kept shifting the camera position so I had to purchase an adjustable Arlo mount ($20). The second issue I ran into was the battery life, I'm sorry, but it sucks! I saw all these YouTube videos saying that with the lowest camera settings and having it on a schedule for monitoring, the battery life could be as long as 3 weeks. I would like to know how?! I'm constantly having to charge them, 3 out of the 4 have to be charged at least once every week! I had to get an extension cord to be able have the charger reach. They really want you to buy those solar panel chargers, at $80 each, SMH! The most recent issue I'm having is with the Arlo Hub, I'm constantly having to restart it because the cameras stay having connection issues when trying to view them from my phone and I know it's not my internet. I mean at this point it is what it is. I just thought if I spent more money, the quality would follow. The whole point of purchasing these cameras was to feel a sense of security when not at home, but I don't know if I can even leave the home for a week without at least one of the cameras batteries going on 0%!