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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 2154 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers admire the excellent camera quality, ease of use, and straightforward setup of the Pro 3 4-Camera Indoor/Outdoor Wire-Free 2K HDR Security Camera System. Many appreciate the effective motion detection and night vision capabilities, along with the added benefit of a spotlight. However, some users have noted concerns regarding battery life and occasional lag in notifications. A few also mentioned minor issues with the app and siren functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 80 Showing 1,581-1,600 of 2,154 reviews
  • Pros mentioned:
    Ease of use, Setup
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Home security camera with ease of use.

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first time using the Arlo Security cameras and I am rather pleased with the easy setup and ease of use ability. Everything was completed with the Arlo app and installing was a simple task. All tool parts are included with 2 different mounts included. The 2K resolution is good, but there are pixelation when zooming in. There is also a 2-6 second lag from real time when viewing a live feed. The sensors are very good once you set the area and strength you want for the detection. The Pro 3 is compatible with Google Home and Alexa but does NOT support Apple Homekit (yet). There are subscription fees if you want video recording and enhanced features. Battery life for the cameras are amazing and are rated at a 5-6 month long life. I believe in this day and age, having a security camera is a must and I think Arlo nailed it with their hardware. Thanks.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Arlo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the money . Arlo now charges for use and battery life sucks. Returned to the store

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Don’t bother buying

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked good for the first 3 months then one went only half lens couple months later another one went so foggy don’t recommend it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    product not as advertised

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The manufacturer or the seller doesn't reveal this at the time of buying that half the functions and utilities will stop after 3 months and the buyer will be forced to sign up for a recurring fee to continue to get what was shown. This includes object detection, videos access over internet, cameras power consumption settings.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is Worthless!!! I can watch Ups truck come to my house, get out, drop off packages, drive off without these cameras ever alerting me. Like it never happened!!! This is every day. On top of that, you have to pay to watch a timeline. I paid to have timeline & it said I needed to be connected to a power cord. Mine are solar powered bc I don’t have outlet near it. So I can’t even watch a timeline. Useless!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Hidden services

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cameras, easy set up. Automatically gives you a free trial so you assume that everything works. Then a few months down the road, bam! They stop recording and you can't return them. I have the original Arlos and didn't realize that they removed features that are included with the original cameras. Now I'm stuck with cameras that don't do what I need them to do unless I pay 10 bucks a month. BE AWARE!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Poor quality control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the cameras would not sync with the smart hub.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    expect more hidden costs

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    System went offline a few days before our free trial ended. Whipped out a credit card and paid the monthly subscription. Nothing. According to tech support the hardware we bought two months ago for almost $1300 needs a firmware update. Cost $180. Without this update the entire system is garbage. Does not work at all. I don't trust these guys with my money or my security anymore.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Expect to Spend lot of $$$ on extras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish I would have researched better. Short battery life. Monthly fees involved

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Don’t waste your money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loses connection all the time. Mic and spotlight only work when they want

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not great….

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a great system. Support info doesn’t appear to apply to the product I purchased on the app

    No, I would not recommend this to a friend
  • Pros mentioned:
    Setup, Video quality
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Great Camera One Issue

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, great security camera system. Easy to setup and link to the base station. Directions are pretty straight forward. I like the different options on the camera settings.. (motion for people, animals, automobile). The image quality is clear during the day and night, especially with the LED light built in. First thing I notice when setting up was the camera build quality. Its solid all around and has metal plates on the back to balance the camera when the battery is install. But one thing I dislike is you need a different cable to charge the camera/battery. Why not use micro USB or Type C ?? Just another cable I have to manage. This is why I can not give this item 5 stars. But would recommend this to a friend.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Don’t recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t look image quality. Very slow. Not consistent. Don’t recommend.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    awful system

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The worst camera system we have ever used. It never loads love feed on the app, the system crashes all the time, you have to pay for everything, The CR has hours of missing gaps. I will never buy arlo products again. They have the worst customer service to!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Arlo

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is no good. All cameras are on the same settings.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    arlo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    poor quality video and batter does not last. did not like it

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Bad signal

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is good, signal distance is really bad making this product poor.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not ready for prime time

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought one of the first versions do it wouldn’t setup properly

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Great until they stopped connecting

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were great at first but 9 months later they have stopped working. Customer support is so frustrating to work with, now i have 2 cameras that work and 2 cameras that wont connect. I started having issues with in the first 6 months

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not happy with these cameras. Just didn't work out for us.

    No, I would not recommend this to a friend