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Customer reviews

Rating 4.4 out of 5 stars with 8223 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are delighted by the camera's quality, ease of use, and long battery life, frequently praising its simple setup and effective night vision. However, some customers expressed concerns about the motion detection's reliability and the system's cost. A few also mentioned minor issues with response time and the mounting options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 191 Showing 3,801-3,820 of 8,222 reviews
  • Rated 3 out of 5 stars

    1 year experience with it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    - got it on sale for $150 cheaper (definitely a plus) - buffering is a bit slow. An example would be when FedEx drops off a package to my door (which is about 30 feet from the street) Notification will go off but by the time I press play on the app, they're driving away from the street already (kinda defeats the purpose). - 1 camera died after a month, got it replaced through Best Buy no problem but another 2 months passed and the OTHER camera died. And when exchanging it, Best Buy would like for you to bring the whole setup, versus just swapping out the cameras for a new one. Definitely a hassle. - Couple of times in a month where one of the cameras would always go offline and i would have to re-sync it. What if you're out of town when that happens? - Battery life is subjective. It depends where you put it and how much traffic it catches. If your cameras sensor goes off 6-7 times a day, you will have to charge at least once a month. Would i recommend this? Probably not. On a plus side it's inexpensive (as long as you buy it when it's on sale) and their own subscription is not mandatory, unlike other brands. But not everything is smooth sailing, so be warned

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great option to security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these camera's. Love the fact that you can recharge the batteries. Also love that Arlo allows you to store and record up to 5 camera's for up to 7 days.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Simple but great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and very good pictures. Would recommend for a security system that requires no monthly fee.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having the security when we're away from home or even when we're in town. Easy to use & easy to set up. We would definitely buy this product again

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great wireless security camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had a security camera system before but this make everything easy. Little expensive but worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Great camera for s beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great wireless camera that records on motion. HD quality and the convienance of viewing from an app.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy set up, works great no issues had for awhile little delay but does what it needs to do

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I love these cameras, they are great! I know everything that is going on at my house all the time, which is great!!

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with these cameras. The alerts are timely and the quality is great. The one problem is they are easy to steal so you must put them very high...

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy with our purchase of Arlo home security cameras. Extremely easy set up, only took about 20 minutes. Alerts instantly sent to our phones.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very Good System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already have a Canary system. I needed more cameras and I purchased the Arlo wireless system. It works great and is a terrific addition to my security system

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Good cameras but very expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras are a good product. I wish they were on 24/7 but only go off when motion or sound in detected. Another issue is Arlo starts charging you a monthly rate for more than 5 cameras. The battery life on the cameras are pretty good. I've had them for over a month and haven't had to charge them yet. If this product was a bit less expensive it would get 5 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Are good easy to install if your wifi is not good take a while to load The battery lasts maybe 2 to 3 months

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best security system by far even though it's battery operated batteries last a long time like three or four weeks you could see this from your phone anywhere

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    cameras

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product Easy to use Only small downfall is when you get a notification it takes a minute to be able to review it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's easy to mount, has sound. The packaging states it's two way microphone. It also states there is no monthly fee, however, in order to use the microphone feature, you do have to pay a monthly fee. You can adjust the brightness, however, it does not adapt from day to night automatically. The brightness is perfect for day time but is too dark at night and does not pick up motion. If you set the brightness for night, you have the reverse problem. The only other down side is you have to be in the camera view for at least 5 -8 seconds before the motion picks up. My kids can jump my fence and be out of view before the camera records. It does have a live feed which is nice, but if you are viewing live, it does not record anything. The app does send notifications of motion detected. It's a basic security camera. We have teenagers who are sneaking out of the house, so it's somewhat efficient for that but I definitely think the wired cameras are more effective because they catch all of the motion. Overall, this is a basic wireless camera - easy to mount - one screw, and is smaller than the palm of your hand. For the price, it's a decent buy

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Good picture and quality!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This combined with the solar panel is better than running power to other cameras! The quality is good and definitely worth buying.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Camera System!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Arlo Pro system works great and is an added comfort of home security while you are away. It is easy to set up and the two way communication is a plus.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Security System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Arlo camera system, perfect for when we’re not home! Good for checking in on your pets and children when they’re with a sitter!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product. Easy install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy setup. Easy access to the cloud to see the video. The new pro 2 also allows hard wire installations so now worry about batteries

    I would recommend this to a friend