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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 8222 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are delighted by the camera's quality, ease of use, and long battery life, frequently praising its simple setup and effective night vision. However, some customers expressed concerns about the motion detection's reliability and the system's cost. A few also mentioned minor issues with response time and the mounting options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 8,221 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Exactly what I needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I knew wireless would be convenient, but also thought it would come with some hassle. NOT in this case. It took me longer to unpack the system from the box than it did to install it!! Easy connection. Easy install. And most of all, the wireless and battery has been ZERO problem. The batteries last forever based on usage. I have mine set using the GPS on my phone so that they do not trigger with motion when I’m home (except after midnight). Anytime I leave the house the system automatically arms and only records when there is motion. With this set up my batteries seem like they will last for months. I have been using for two months now and my batteries still have 85% left. I love this system. I can check on things and get live feeds whenever I want. And the motion detection shows me every package that’s delivered to my house, when the lawn service comes, or anytime someone is on my property. I would buy this system over and over again.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing Security Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera system exceeds expectations. Easy setup and great functionality. A game changer for the price!

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Very clear cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was overwhelmed & slightly worried reading all the reviews. What if I hated these cameras? Worry not! I am so happy I purchased these cameras! They are crystal clear. I love being able to see exactly what is going on outside my house. Also, I read some people said the volume was only as high as a whisper.... I don't know what is wrong with their set, but mine works just fine! We only use iPhones in my house, and the app works perfectly. You can hear very clearly. The only reason I gave this 4 out of 5 stars instead of 5 is that I wish you could use the app to change the direction of the camera like you can with my baby monitor cameras. It would be nice to be able to move which way the camera was facing without having to physically touch the thing.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    Nice Camera. Easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Arlo system was easy to set up and the app is easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Video quality

    Rated 5 out of 5 stars

    Excellent cameras for home or office!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased these cameras for my business and they work out wonderful! Very clear and easy to use. The app is also very user friendly and great to have when away from the office! Picture is very clear and sharp for the cameras, and the motion sensor on it works amazing

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Video quality

    Rated 4 out of 5 stars

    Easy install camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, nice image, even at night. Better get used to many alerts, sometimes 50 to 80 a day for cars driving by. Nice addition to security systems. Good to have a spare battery for quick change when its time to charge one.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Video quality

    Rated 4 out of 5 stars

    Great Camera, nice and clear video

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like how easy the setup was and how clear the videos are and being able to talk through the camera rocks! Camera works great for wireless! There is problem when trying to access live or videos sometimes takes a few to pull up.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just put these up at my Florida home. So far they seem great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great System!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really do like this system and it provides the coverage and content I was expecting. The only reason I give a less than perfect rating is this was a replacement for the main base station that died due to problems with downloading the last update. Even 4 hours on the phone with Netgear didn't solve the problem and repurchase was my only option.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    720p is OK, 1080p would be much better. Most of all the delay from motion detection to record is very slow. I also believe the Arlo website gets busy and is not always responding in a timely manner. The cameras miss recording when these delays happen. To wrap this review up, I am mostly satisfied with this system although it was very expensive.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Does Everything You Need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I waited to write this review until I saw what the battery performance would be. It is now Feb 21 and I bought it at the beginning of December so I'm almost at my 3 months of expected time. That camera is at 25% while on standard settings. You also have options to reduce quality, sensitivity, etc. So with that said there is nothing that this unit doesn't do that they said it would do. So for a one time fee of around $600 for 4 cameras you can monitor your home day and night with alerts for the whole family and record the data personally or in the cloud. You even get the 100 decibel siren which believe me is obnoxious. I haven't had the chance to tell solicitors at my front door, "sorry not interested" because I think they keep leaving knowing there is a camera pointed on them. I did hear one door salesman tell his buddy that he used to work at Wendy's before this. That was surreal, you can listen to people conversing on your step. You can see every kitty that perches on your stoop. You can feel very safe and secure. No regrets on this one, buy it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Simple and easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cameras have a clear picture and the night vision is very clear as well. Very easy to install and the magnetic mount makes it easy to remove and charge the camera or even to move it to another location. Highly recommend as someone who has never owned a camera system.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Work Great!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras are great!!!!! Clear pictures and good sound!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Setup

    Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this item due to a recent incident at our apartment. This system was easy to instal and setup. The picture quality is outstanding. (The camera even will pick up minute dust particles in the air!) The ability to record video is great! We live far from our family so we can even share with them!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Setup

    Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    one of my cameras stop working, so i go and exchange all my bundle, as described on bb policy, but i keep the same brand , easy to install, easy to use, working smoothly on my phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Picture and Love wireless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have a great HD picture and the free cloud storage (7 day) is great. Easy to download a video if you want to save it yourself. The only drawback is for the price it should come with 4 hard mounts for cameras. It only comes with one and 4 magnetic mounts. The magnetic mounts are strong but easy to steal. Must place accordingly outside.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This great do it yourself system. I recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Setup

    Rated 4 out of 5 stars

    Arlo camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not a bad system pros- Very easy to set up, and can easily place anywhere. Small enough to be discrete. Great battery life. Cons- 6 second lag before it starts recording, so plan ahead of approach to record what you want

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Video quality

    Rated 4 out of 5 stars

    Great camera system for the price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and easy to charge the batteries. The quality of the video is pretty good as well, the sound could be a little better but can still hear what’s going on around the cameras.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Setup

    Rated 5 out of 5 stars

    Set it and forget it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera was extremely easy to set up. Don't forget to purchase a more sturdy mount if you plan on using this outside. Battery is tracking for 4 months of use, which compared to the old model is about 4x the use before having to change batteries. I will buy another one for the other side of the house.

    I would recommend this to a friend