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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 4653 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers appreciate the Pro 4 Spotlight Camera's overall performance and excellent video quality. Many users also find the night vision and motion detection to be satisfactory. However, some customers have expressed concerns about the battery life and connectivity. A few customers have also mentioned issues with the mounting system and response time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 168 Showing 3,341-3,360 of 4,653 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    highly recommended

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently bought the Arlo security cameras after looking for different options I decided to try them and with great satisfaction I can tell you that I do not regret buying them, my home is safe at all times thanks to these cameras that work perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Arlo

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is good so I m glad is ok and the price in not bad

    I would recommend this to a friend
  • Pros mentioned:
    Night vision

    Rated 5 out of 5 stars

    10/10 would definitely recommend!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arlo was very easy to set up, the customer service is great! I thoroughly enjoy the “routine” feature in the app. The night vision is great. And the rechargeable batteries last such a long time I’ve only had to change them once since I purchased the cameras.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Arlo Security Cameras

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was recommend to purchase the Arlo security cameras for my home. I also bought the solar panels to keep the battery charged. Very happy with the product, very clear view, spotlight is great and easy to control the cameras on the phone app.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I have been very pleased. Camera has a nice clean look and seems to be well made. Slight lag from the time it alerts on movement and app notification, however I believe that is due to my slow internet speed. Camera gives a clean fisheye view of 180 degrees. I like that it has two methods in which to mount the camera. Will very well buy another one in the very near future.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Amazing cameras!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought these cameras after some kids were throwing large rocks in our alley door and almost hitting our dogs. These cameras have really good quality and are fast to notify of motion. I also love that it is able to detect between cars, humans, and animals.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    2 Stars

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased thinking they were top of the line cameras, and needed something wireless for my application. So I chose these to install at my home. If it catches Motion, it does sometimes catch it, maybe, but it’s delayed by quite sometime. For the width view of them, that is great, and picture quality day and night are good. The cameras shut off when you close the app on your phone, and doesn’t run 24/7. You have to start the cameras each time you open the app. I got notification of a UPS delivery. It caught the truck after it parked, but didn’t record nothing of the driver on my sidewalk or porch at all. Guess they’re good for bird/critter watching. But for security, I don’t recommend. I got the 3 pack cameras, I had a hard time pairing and getting the 3rd camera to work. It still works when it wants too. I had Swann brand before, but they became defective after a few years. I would return if Best Buy would accept and not charge a restocking fee. So they’ll probably end up on Facebook Marketplace

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Eric,

      Thanks for your review. If your camera is not detecting motion anymore, refer to this article to learn how to troubleshoot: https://kb.arlo.com/994085. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your support.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Arlo Pro 4 Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these cameras. The product's design quality is exceptional. The first time setup was seamless. The video quality of these cameras is 2k. The color night vision is excellent for me as a legally blind person. The battery life is impressive as well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great upgrade

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have enjoyed our Arlo cameras and recommended them for year. We even helped catch a criminal with the first generation camera. The pro 4 has a much better picture and more excellent field of view. The immediately connected to my existing hub but can also directly attached to home wifi. There is a built in spotlight and a much improved charger interface.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    crisp clear

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera has an amazing clarity even in the dark. I love the ability to turn the spotlight on and off at will. Havent really needed to because it does such a great job on its own. Significant improvement over previous versions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home security

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product , and great service from Best Buy It was very easy to install and setup I would recommend to all people that want to make your home safer. I have had the door bell system for the past couple of years and I am very pleased with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The camera is almost awesome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera it self is awesome. But it makes a clock sound when night vision is on and messes up the audio.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Useful

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works the way I need it to. The camera is actually great. The app, however, has some major failings.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great Camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this for our construction sites. It's very easy to set up and the app makes it easy to give certain members of the team access to the different sites we are managing right now. The only drawback is getting the solar panels to work without us helping out. Right now we still need to change batteries in our areas to make sure the camera stays online.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Very Nice

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice little product. There are certainly trade-offs if you’re just running off of the battery and using the online service rather than the local hub, but so far it’s pretty convenient and gets the job done. I did wind up buying the anti-theft mount and the ceiling adapter, since I was mounting it on a front porch within reach of an adult of average height.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Great Cameras

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We currently have a security system that we will leave unnamed. It's terrible. So I went on the hunt for a few cameras that we could place in the areas that the systems cameras don't catch. That's where Arlo came into the picture. While very expensive (in my opinion), the quality is amazing. These blow our systems cameras out of the water. I do like that they each have their own light & if we wanted, we can talk through them. The only real issue I had was getting them connected to our Wifi; I'm a techy person & had great difficulty. It was frustrating. But once we finally got them connected & put up, LOVE! Can't wait to replace all of our cameras with these.

    I would recommend this to a friend
  • Pros mentioned:
    Motion detection

    Rated 5 out of 5 stars

    Very Happy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just replaced an older camera system that wasn't meeting my needs in terms of notifications and customization. The Arlo product is working out very nice for us. It supports multiple users and devices, I can set zones and limit notifications by selecting areas of the camera to watch and notify on motion. I love how it knows whether its a vehicle, person or animal and I can individually select the alert type per device. It was very simple to setup and get running for my family. I'm very happy with this purchase. The only con i've run into is i can't play back video when browsing past videos in the chrome browser. I have to review video on my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I purchased 3 spotlight cameras. Installation and

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased 3 spotlight cameras. Installation and setting up app was very easy. The cameras give perfect vision for me to see what is going on outside of my house. It has given me peace of mind being able to see in real time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Old to New

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just upgraded our first generation Arlo cameras to Arlo Pro 4 XL, what an amazing difference. Picture quality is so much better-and the fact that the battery life went from about 3 months to one year. Thanks Arlo

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, great buy would highly recommend this

    I would recommend this to a friend