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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 4653 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers appreciate the Pro 4 Spotlight Camera's overall performance and excellent video quality. Many users also find the night vision and motion detection to be satisfactory. However, some customers have expressed concerns about the battery life and connectivity. A few customers have also mentioned issues with the mounting system and response time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 171 Showing 3,401-3,420 of 4,653 reviews
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Awesome Camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arlo’s wireless camera Pro 4 works as advertised. Simply amazing, great battery life, clear video, prompt alerts! Best thing I’ve purchased so far this year.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Mounting system

    Rated 4 out of 5 stars

    Better than Pro 4

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to try out against the Pro 2 setup I have. I like the auto tracking feature and the picture quality does seem better. Not a huge fan of the factory magnetic mount as it doesn't give much options for adjusting the direction the camera faces.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Video quality

    Rated 5 out of 5 stars

    Great security camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great camera. It was really easy to install and set up. I have two, one on the front of the house and one on the back. It captures a wide view and you can set zones for that camera to actually pick up and record. Picture quality it crisp and clear and the audio it really good too. I also got the solar panels for them so I don’t have to charge the battery. Those were also super easy to install. I would highly recommend these to anyone looking to have a little extra security around their home.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my cameras. have had them for quiet a few years just had to get a few more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I absolutely love and recommend Arlo and Pro 4!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my cameras. I love being able to view all activity on my phone while I’m away. Having these cameras give me a sense of peace while feeling safe!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Response time

    Rated 4 out of 5 stars

    Decent Cameras

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras were easy to install and pair with my phone. They also have a great picture. The only complaint I have is that there is a 8-10 second lag time between when the camera senses motion and when I receive a notification on my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Easy Camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was easy to set up and use. I had Arlo cameras, so i added more, they were easy and i like that there is no base station with these,

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Nice Upgrade

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had the original Arlo cameras for about 6 years. Since the batteries are no longer available we had to upgrade to Arlo Pro 4. So far we are liking the upgrades and how easy the cameras were to set up and use.

    I would recommend this to a friend
  • Pros mentioned:
    Motion detection, Video quality

    Rated 5 out of 5 stars

    Great product for the price!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and great quality for the price! PROS: Cheaper than having to pay for a security service that charges insane prices alone for installing. Quality is pretty good for motion detection and sound. Easy to setup even for non-technical people with user-friendly settings. CONS: Not super clear if you have to zoom in from far. The product comes with 3 cameras but without a subscription you only get support for 2 cameras for specific types of settings.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well with a few quirks

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The major knock is that the “zone setting” feature is far from perfected. I still get overly notified of vehicles on the street in front of my home even though it is not in the selected zone. Additionally there is a wide amount of lag time between viewing and live feed. More than I would expect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deterrent and features

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an attempt to steal from a Pod in my driveway. I needed a solution to monitor the Pod. These Arlo cameras provide alerts, allow for easy configuration to alert me if it is an animal, people, or vehicles within the area. I have more peace of mind now. I bought this less than an hour after the event and after talking to another customer at Best Buy who was adding on to his system. I have 3 cameras now and will be adding 3 more and all with solar.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Arlocameras

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took a while to get it set up. For some reason when my husband tried to set up app on his phone, the cameras would not connect. He had to delete the app from his phone and then I added it to my phone and it worked?

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Satisfied

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with this purchase. I got one camera for my home and am able to see my deck and mailbox. It works well and is relatively easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Worth Every Penny

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long time Arlo user from First Generation. Just upgraded to Arlo Pro 4s, extremely satisfied with quality and support. Best security camera ever.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy Customer!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is GREAT! Super easy setup and great quality of picture!!!! The app is also very user friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Arlo Pro 2 is a great cam!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using Arlo products for years, this new camera is well worth your money, looks clear and the light is a great addition!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great at picking things up! Great picture quality. Detects animas, humans or motion so that helpful that it tells the difference.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best purchase ever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent cameras. Purchased for our home when our utility trailer was stolen. So far has worked perfectly for what we need.

    I would recommend this to a friend
  • Pros mentioned:
    Night vision

    Rated 5 out of 5 stars

    But it ASAP

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clear with a crisp night-mode to boot. Spotlight is not even necessary but makes it all the more fantastic.

    I would recommend this to a friend
  • Cons mentioned:
    Response time

    Rated 4 out of 5 stars

    Great but shy of the original Vue cams they put un

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While being reliable and great and so far, minus some kinks I've been able to work out on my end, But that being said I came over when they bought Vue from Netgear and Believe it or not, 15 years older there was still some better and quicker response and ease of use as far as my opinions concerned. That also being said, from what I know these are pretty much the best down there. It would not be argued I would agree they can still use upgrades and quicker responses. I also like the fact the former cams had 0 lights on them. Currently anyone in the room with the cam, especially at night, knows the cam has been toggled and used if and when the lights go on.

    I would recommend this to a friend