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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 4653 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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82%would recommend to a friend

Customers are saying

Customers express satisfaction with the Pro 4 Spotlight Camera Security Bundle's overall performance, video quality, night vision, and motion detection capabilities. However, some customers have expressed concerns about the product's battery life and connectivity. Additionally, a few customers have mentioned issues with the mounting system and response time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 203 Showing 4,041-4,060 of 4,653 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Pro 4 Camera Works Well

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed to monitor driveway to my garage. Very good pictures and sensitivity to movement. We feel safer at night with the alerts to activity.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good security

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent price for very good security. 2k at 160 degrees for arlo pro 4.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect for our home

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy love the quality of pictures and size of Arlo camera.I don’t want to post pictures of where i have Installed at this time for security reasons.thanks for understanding

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great non-wired option

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and add more cameras to hub. Excellent picture quality, field of vision, and ability to zoom in on videos through app. Decent audio capture.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo Pro 4

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I put four of these up last week. So far I have been impressed at the amount of coverage they provide for my property as well as how quickly they respond to movement.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Multiple Locations

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set-up and install. Has great picture and ability to cover large areas, It does require a brief update when installing, but does not take a lot of time.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    I love it!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! It always lets me know if there’s a vehicle or animal! The camera quality is great and it makes me feel way more protected when I leave the house.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Excellent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brilliant and amazing.. It totally captures or record with clear vision or image. Its 100% have quality that I’m looking for security camera..You feel safe if you are sleeping or goin out…

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Return

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It recorded for 30 minutes and stop then started up again

    No, I would not recommend this to a friend
  • Pros mentioned:
    Night vision

    Rated 5 out of 5 stars

    Arlo Pro 4

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the night vision option and that it records in color is the best part. Also it has a built in siren that you can set off from your PC or mobile device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo Pro 4

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the cameras however I wish there was a little more explanation on how things work. That being said great quality and picture.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ALERTING CAPABILITY IS WEAK

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    CAMERAS GREAT; APP AND FEATURES ARE GREAT. ALERTING CAPABILITY IS TERRIBLE. I CANT HEAR THE ALERTS WHEN A CAMERA GET TRIGGERED. PERHAPS I CANT FIGURE OUT HOW TO MAKE IT LOUDER ON MY I-PHONE. REGARDLESS, SO FAR I'M DISAPPOINTED IN THE ALERTING. TECH SUPPORT IS LOUSY AS WELL, INDIA BASED; NO KNOWLEDGE WORKERS - SCRIPT TYPERS ONLY.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amaizing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is amaizing. I did my research and and very happy with my decision. The picture, etc is amaizing. And of course the fella that came out to set it up was wonderful.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Nice cameras

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice cameras. They work really well and i would buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo Pro 4 Spotlight Camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super happy with the Arlo Pro 4 Spotlight cameras. The set up was very easy and straightforward and the interface with the app is very intuitive. Highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great Quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great quality cameras. I wish the microphone was a little more sensitive, but I love the way it can detect the differences between people, animals, packages, and vehicles

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Awesome security camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install. I’m a woman and I did it all myself. The app is very helpful and easy to navigate settings. High definition and audio is very good. We are loving it. Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety at last

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were easy to install. Love the fact that I get an alert no matter if I’m getting a delivery or my kids coming home from school. Very user friendly app as well

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Camera upgrade

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade from my old 1st generation Arlo cameras.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    2 out of 3 ain’t good...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would be great if all cameras worked... would be even better if Arlo customer support would respond regarding their faulty camera. We bought this last week and two of the three cameras worked great and were easy to set up. Unfortunately after trying everything suggested we did a search and realized many others had the same problem where one camera didn’t work. Emailed support and no response! We have had several break-in in our rural neighborhood and would be great if we had visibility to the other side of our house... the exact reason we bought the 3 pack! So much for that! Now we either live with one camera not working or get the ladders back out and take everything down to return the product and find a different brand! Very disappointed!!!!

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Kad0918,

      Thank you for sharing your Arlo Pro 4 experience. We would appreciate an opportunity to check the problem with one of your cameras not working. Please send us an email at askarlo@arlo.com detailing your concern, including your email address linked to your Arlo account, your contact number and a screenshot of your Best Buy review.

      We look forward to hearing from you.

      Regards,
      Arlo Team
      ^RM arlo_us