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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 4653 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers appreciate the Pro 4 Spotlight Camera's overall performance and excellent video quality. Many users also find the night vision and motion detection to be satisfactory. However, some customers have expressed concerns about the battery life and connectivity. A few customers have also mentioned issues with the mounting system and response time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 226 Showing 4,501-4,520 of 4,653 reviews
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great video quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the HD quality and the wide screen view also!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality product for best price.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this from Costco during thanksgiving and this has been a good product for the money spent. Installed them around my house and it has been proving good recordings and alerts. Very happy with the product and I even got a floodlight camera after this, will plan to buy door bell as well.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Won’t properly connect

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1 out of 3 cameras connect and once you manage to get another camera on it will shortly disconnect. The setup process never locates any of the cameras and will continuously fail. I gave it 2 stars because we at least have one working camera as intended. If all worked this would be a 5 star review. Good luck..

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      We appreciate you sharing your Arlo Pro 4 camera system experience. Our team would appreciate the opportunity to learn more about your home setup and ensure your Arlo Pro 4 cameras are configured to meet your expectations. Please send us an email at askarlo@arlo.com and include a screenshot of your review, your case number, email address linked to your Arlo account and contact number. ^KN arlo_us

  • Rated 1 out of 5 stars

    DO NOT PAY UNLESS YOU WANT A MONTHLY FEE

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After spending over $400, now they want me to pay for a monthly subscription to monitor my cameras. I want to monitor them myself. Look for an alternative that doesn't charge a fee to use what you paid for. Zero stars

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hello

      Thank you for taking the time to write your experience. Your feedback helps us to improve our services. We'll share your feedback to the relevant team. We appreciate your understanding.

      Best regards,
      Arlo Team arlo_us

  • Rated 4 out of 5 stars

    Nice little camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, I like the magnetic charging cable and mount. Great ideas. Not sure how useful the spot light is, haven’t tried it out yet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Missing the magnetized feature

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great update from previous Arlo, only downfall was I couldn’t use the previous mount that was already installed that was magnetic.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I like the program differentiates between person, animal and vehicle. I am still trying to figure out the software

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I don't give max ratings

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually don't give max ratings, My only complaint is that they didn't include instructions just directions to a web site for the set up.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    6 months, is that in dog years?

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beyond disappointed. I spent 500.00 on this system because it is advertised to be wireless and have the ability to do what I wanted. Including a long lasting battery life.... Arlo advertises 6 months of battery life I haven’t been able to get the batteries to stay charged for more than 6 days.. I have tried every single adjustment that is available and recommended to maximize the battery life with now luck.. The main reason I purchased this really expensive system was because it is wireless. Now Im either going to have to purchase 3 separate $80.00 solar chargers or 3 seperate $50.00 25 ft cords.. If I would have known this I would not have purchased this system.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hello Disappointed,

      Thanks for your feedback. The battery life of your Arlo Pro 4 camera approximately lasts for 6 months with average use. You may check this article : https://kb.arlo.com/291/ for tips on how you can extend its battery life.

      If you need further assistance, please contact Arlo Support Team at https://www.arlo.com/en-us/support/contact.aspx.

      We look forward to hearing from you.

      Regards,
      Arlo Team
      ^RM arlo_us

  • Rated 4 out of 5 stars

    Tweaking product placement

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Currently trying to figure out the best place to put it. Mostly logging in to observe its view and tweaking for best coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One screw mount, so easy. Magnetic camera, holds well. Notifications and view enough for me. Only problem was hooking up to friends. Need to change instructions adding that acceptance must be accepted on an ethernet cable-enabled computer. Simple as that. Hard to accept on mobile devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use long battery life

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome cameras! I have five at my house one which watches my boat and four others around the house. Batteries last me 3 to 4 months before changing depending on activity I love it when I go shopping or to the store and I get notified when somebody pulls up my driveway I would highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saved some dinero!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice upgrade from my Arlo Pro 2 & definitely even nicer upgrade from my Arlo Pro. I also really appreciate how I was still able to utilize/incorporate the Arlo Pro 4 with my original Base Station & while saving its battery usage via wifi. That was the huge selling point for me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very smart cameras

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just purchased 3 Arlo Pro 4 cameras and installed them in less than an hour. They do just as advertised in that they can identify the differences between vehicle, person, animal and package. Their app is very intuitive and easy to use. I'm very happy with my purchase.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Subscription required!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product until you get sucked into paying a subscription!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    They get the job done

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all the work good they are a little slow and the two way volume is very low

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good, almost great.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about my Arlo camera except that the activity zones aren't working and the alerts are constant.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very good product. I only wish that it had a flood light to be a little brighter

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Low Battery Problem

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery life is poor. Only lasted several weeks instead of months.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Rated 4 out of 5 stars

    Deer cam

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pictures are dark without spotlight on. Spotlight scares animal off. Pictures are very dark

    No, I would not recommend this to a friend