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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 4653 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers appreciate the Pro 4 Spotlight Camera's overall performance and excellent video quality. Many users also find the night vision and motion detection to be satisfactory. However, some customers have expressed concerns about the battery life and connectivity. A few customers have also mentioned issues with the mounting system and response time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 231 Showing 4,601-4,620 of 4,653 reviews
  • Rated 5 out of 5 stars

    Easy to Use

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love using these! I am able to view several locations at once and protect my home and family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best camera system on the market

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera system has great camera features that will allow you to feel safe at home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cameras.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and app. Installers were wonderful. Completely satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Cameras for home security

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best cameras for the price! They were easy to setup and really easy to install since their wireless.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible camera and worse customer service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My garage camera is missing cars moving right in front of it into garage slowly. Completely in frame- no reason not to capture.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Ryno,

      Thanks for your review. If your camera is not detecting motion anymore, refer to this article to learn how to troubleshoot: https://kb.arlo.com/994085. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your support.

      Best regards,
      Arlo Team arlo_us

  • Rated 5 out of 5 stars

    Parking coverage

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it to view the parking area in front of my house. It gives 24/7 visibility.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good app

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    App is very user friendly. Can see all cameras at once, or just narrow it down to one camera.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Could be better.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We thought the picture quality would be better, and that we would be able to watch live, but we can only playback when a noise or person is detected.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Could be better.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We thought the picture quality would be better, and that we would be able to watch live, but we can only playback when a noise or person is detected.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera for its purpose. Doesn’t require a base station so can use the WiFi to connect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It woks great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Should have got this a long time ago. It helps to keep an eye on things while we are away.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Not pleased

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the cameras along with solar panels and installed them a week ago, I thought the solar panels would charge the camera batteries but two of camera’s are not charging. I’m a senior and hired handyman to install them. But now will have to hire to change out barteries or fix whatever reason two cameras are not charging.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      Thank you for sharing your review. The Arlo Solar Panel is meant to keep your camera charged, not to charge it from low to full battery. To help troubleshoot any solar panel issues, read this article: https://kb.arlo.com/000045870.

      For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Rated 5 out of 5 stars

    ARLO Pro 4

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Know everything happening at home even if you're away. Don't Leave home without it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo pro 4

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this to anyone who is interested in a good security camera system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that their wireless and easy to use. they are at a great price.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Blinks better

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Blink cameras is no monthly payments plus I dont trust companies. Wait I dont trust no one.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I needed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and user friendly and provides peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome security

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have multiple cameras and love them! I would highly recommend!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo is easy to install

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arlo is as easily to install as downloading an app

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to setup and amazing quality.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worth every penny for the peace of mind you will receive from this camera setup.

    I would recommend this to a friend