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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 4653 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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82%would recommend to a friend

Customers are saying

Customers appreciate the Pro 4 Spotlight Camera's overall performance and excellent video quality. Many users also find the night vision and motion detection to be satisfactory. However, some customers have expressed concerns about the battery life and connectivity. A few customers have also mentioned issues with the mounting system and response time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 202 Showing 4,021-4,040 of 4,653 reviews
  • Rated 5 out of 5 stars

    great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 3 Arlo Pro 4 cameras, easy installation and setup. The app works good as well. I was worrying about the battery life, but it seems the battery is good enough to work 2+ months.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Deterrent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sharp and focused spot- doesn’t bleed light all over the place. Great deterrent the spot. It is used on my driveway and I was able to put it up myself as an older gal. Nice reception and clear pictures.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo Pro4 Camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great resolution and picture clarity, very flexible and accurate ability to set-up "Activity Zones" to avoid unwanted motion detections like cars and pedestrians on the sidewalk

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has a great clear picture. Easy to install. Would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Arlo 4 pro

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great clarity, sound and details in captured videos! Love the details as to why it began recording (person, animal, vehicle, motion). Storage is great too! Easy to install!

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    New customer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the camera’s, word of caution, make sure you have a strong WI-FI signal when installing. One of my cameras was working okay but occasionally it’ll drop because of a weak signal.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fast and easy setup!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was easy to set up and get running. Love the Geofencing, so the cameras turn off when I get home and turn on when I leave the house. picture quality is very good. Overall very Happy I got them.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Arlo pro 4

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it works as advertised, what more can you ask from a security camera

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy installation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was fast and easy to install. The app guided me step by step while also staying one step ahead of me. I got frustrated at first but in the end I was able to get it all set up

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Good idea with technology flaws

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Arlo system is very unreliable. Blank spots on the CVR, cameras that don't connect when you want to view live video along with delayed playback on recorded events. Find an alternative with local storage or suffer that aggravation of trying to deal with their very unhelpful support.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi kenr,

      Thank you for taking the time to share your Support and Arlo Pro 4 review. Please send us an email at askarlo@arlo.com with a screenshot of your Best Buy review, case number, and your contact number (including time zone). We look forward to hearing back from you.

      Regards,
      Arlo Team arlo_us

  • Rated 5 out of 5 stars

    Amazing product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these cameras how easy they were to install, as well how far from the house they reach due to our wifi being able to extend pretty far. I would totally recommend these cameras.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to set up

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Practically plug and play. Just charge register and place where you want. It's really just that simple. The only other thing to do is watch your vid feeds or survey your clips.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Outside camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect quality picture use for outside the house I use it yo check my dog and my kids to see what they are doing in the backyard and the front.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Very satisfied with the cameras and installationNi

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with the cameras and installation thanks

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Arlo Pro 4 Camera shines!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality materials, easy to setup and manage. Best Buy makes it even easier.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    QUick and easy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quick setup through the app, connected to my wifi through the mobile app immediately. Automatically updated the firmware upon first turning it on and now I have clear video whenever I want

    No, I would not recommend this to a friend
  • Pros mentioned:
    Motion detection

    Rated 5 out of 5 stars

    Arlo pro 4 security camera.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love. Arlo cameras are the best. I did a lot of research. The resolution is amazing, picks up motion, and alerts me when something or someone is detected.

    I would recommend this to a friend
  • Cons mentioned:
    Mounting system

    Rated 4 out of 5 stars

    they work well

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they work well, but they are a little tough to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great cameras

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought 5 of these cameras to put around our house replacing the other brand we had up. Thee are great, clear picture and so far not missing any activity!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good security

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent price for very good security. 2k at 160 degrees for arlo pro 4.

    I would recommend this to a friend