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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 4653 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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82%would recommend to a friend

Customers are saying

Customers appreciate the Pro 4 Spotlight Camera's overall performance and excellent video quality. Many users also find the night vision and motion detection to be satisfactory. However, some customers have expressed concerns about the battery life and connectivity. A few customers have also mentioned issues with the mounting system and response time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 204 Showing 4,061-4,080 of 4,653 reviews
  • Rated 5 out of 5 stars

    Arlo Pro 4 Spotlight Camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super happy with the Arlo Pro 4 Spotlight cameras. The set up was very easy and straightforward and the interface with the app is very intuitive. Highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Camera upgrade

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade from my old 1st generation Arlo cameras.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety at last

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were easy to install. Love the fact that I get an alert no matter if I’m getting a delivery or my kids coming home from school. Very user friendly app as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo Pro 4

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the cameras however I wish there was a little more explanation on how things work. That being said great quality and picture.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    2 out of 3 ain’t good...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would be great if all cameras worked... would be even better if Arlo customer support would respond regarding their faulty camera. We bought this last week and two of the three cameras worked great and were easy to set up. Unfortunately after trying everything suggested we did a search and realized many others had the same problem where one camera didn’t work. Emailed support and no response! We have had several break-in in our rural neighborhood and would be great if we had visibility to the other side of our house... the exact reason we bought the 3 pack! So much for that! Now we either live with one camera not working or get the ladders back out and take everything down to return the product and find a different brand! Very disappointed!!!!

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Kad0918,

      Thank you for sharing your Arlo Pro 4 experience. We would appreciate an opportunity to check the problem with one of your cameras not working. Please send us an email at askarlo@arlo.com detailing your concern, including your email address linked to your Arlo account, your contact number and a screenshot of your Best Buy review.

      We look forward to hearing from you.

      Regards,
      Arlo Team
      ^RM arlo_us

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a good 4 1/2 staring rating...................................

    I would recommend this to a friend
  • Pros mentioned:
    Motion detection

    Rated 5 out of 5 stars

    Amazing product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras are amazing. I love that they track the motion so well. It’s also great that when they detect a person the camera will automatically follow them! I’m obsessed

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great Outdoor Camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had Arlo outdoor/wireless Cameras for 4 years and upgraded to Pro 4. Love the quality and that it's in color at night, unreal!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Camera System

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily one of the best cameras to use, the app is very professional, the setup is easy, and most importantly, you can control the cameras via the arlo app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pro 4 Cameras

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cameras provide us with a wonderful sense of security when we are at home and when we are away from home. This is very important to us. It is very simple to use.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    The best choice for a battery security camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to mount and connect wirelessly. 2k quality is terrific. Wish the security mounts provided for more movement as their back and forth, up and fine is limited.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to setup! The only hard part of it was where to angle it to get the most view. The product itself seems durable and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    High quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this camera, I have it in the porch and the back of the house. Video quality is top notch. Really appreciate the package detection also.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    ARLO Pro 4 cameras work AMAZING!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ARLO cameras work great. They were easy to install & the set up was a breeze. The visual quality of the cameras is clear. the ARLO app is very functional.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Picture Quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a clear picture very impressed with the quality. I do feel more secure with these cameras set up. Set up was quick and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Cameras! Great Quality!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera is by far better quality than any of the Ring cameras and the notifications are always accurate and come instantly. So glad I switched from Ring to Arlo!

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Arlo pro 4

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera was easy to install. The camera give a clear view and came with everything need to install it. Also came with a trail Arlo security subscription.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Overall ok

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One camera had pairing issue, overall good peoduct

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage cameras

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't waste your money arlo cameras are complete garbage. They have a delay not live. By the time you catch any one on your property they are already gone. Voice is choppy. Better off with a baby monitor.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      HI, Arlo cameras have to send data to the cloud due to being a WIFI based camera. As a wifi based device, This will cause a minimal delay while data is being transferred. If you are experiencing choppy audio, please try bringing your device closer to your base station or router as you may be experiencing a range or wireless frequency interference issue. Regards, Arlo Team arlo_us

  • Pros mentioned:
    Motion detection

    Rated 5 out of 5 stars

    Townhomer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coverage of parking area and patio entrance—appreciate the detailed adjustment for motion coverage and solar panel charging option!!!

    I would recommend this to a friend