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Customer reviews

Rating 4.2 out of 5 stars with 4653 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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82%would recommend to a friend

Customers are saying

Customers appreciate the Pro 4 Spotlight Camera's overall performance and excellent video quality. Many users also find the night vision and motion detection to be satisfactory. However, some customers have expressed concerns about the battery life and connectivity. A few customers have also mentioned issues with the mounting system and response time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 231 Showing 4,601-4,620 of 4,653 reviews
  • Rated 5 out of 5 stars

    Arlo is security from miles away

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Arlo camera system allows me to relax as I know my house, hundreds of miles away is secure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product, however, would like to have the option on the Portal/App to choose specific Video quality, from 720 P to 4K.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clear quality view

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need this camera to watch my foster pup I have. I love the large view I get as well as zooming and listening/talking features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great resolution

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better resolution then I thought it would have. I thinking about buying a few more due to the quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent clarity of camera image

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought three for outdoor use and the clarity of the images are terrific, excellent viewing angle also. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feeling safe

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Due to things happening in the area we decided to install Pro 4 spotlight cameras. They have added to our feeling safe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can go anywhere!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to mount these cameras in a tight spot on the side of my house and now have perfect coverage!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not easy to use

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way too dofficult to add my wife to system. No real support. Please reach out to me to assist.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi

      Thanks for sharing your review. We would like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team

  • Rated 5 out of 5 stars

    Great Cameras

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my cameras and all of their features. We feel much safer knowing we have them running.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice upgrade

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much more clarity than the Arlo Pro 2, more secure mounts, app is a little finicky but happy so far with the cameras.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great field of view.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good view, as with anything there is an operator learning curves to fine tune vision fields and view overlap.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo security

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great product, easy to set up. With great technology I’m able to view and monitor it from anywhere.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Crisp, clear, and fast

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a replacement of another brand. It is so fast I miss nothing. Great decision.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home security

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera once you get it installed. Instructions are lacking. You tube will be needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clarity while Zooming in and Tracking

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the cameras are better than expected with clarity, and ability to track while zooming in

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to Use

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love using these! I am able to view several locations at once and protect my home and family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Cameras for home security

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best cameras for the price! They were easy to setup and really easy to install since their wireless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best camera system on the market

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera system has great camera features that will allow you to feel safe at home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cameras.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and app. Installers were wonderful. Completely satisfied.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible camera and worse customer service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My garage camera is missing cars moving right in front of it into garage slowly. Completely in frame- no reason not to capture.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Ryno,

      Thanks for your review. If your camera is not detecting motion anymore, refer to this article to learn how to troubleshoot: https://kb.arlo.com/994085. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your support.

      Best regards,
      Arlo Team