Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Clearance
$90.99
Save $109
The comparable value is $199.99

Customer reviews

Rating 4.2 out of 5 stars with 4653 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers appreciate the Pro 4 Spotlight Camera's overall performance and excellent video quality. Many users also find the night vision and motion detection to be satisfactory. However, some customers have expressed concerns about the battery life and connectivity. A few customers have also mentioned issues with the mounting system and response time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 233 Showing 4,641-4,653 of 4,653 reviews
  • Rated 1 out of 5 stars

    Just horrible

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If there was a possibility to give it zero stars I would do it. 2 months old and does not work. Customer service the worst of them all. No help.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Denan,
      Thank you for taking the time to share your Arlo Pro 4 and customer support experience. Our team would appreciate the opportunity to investigate why your Arlo Pro 4 cameras are not working as expected. Please send us an email at askarlo@arlo.com with a screenshot of your Best Buy review, case number, email address linked to your Arlo account and your contact number.
      Regards,
      Arlo Team
      ^KN

  • Rated 5 out of 5 stars

    Awesome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras are amazing the battery life is so great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cameras, night vision is a bit near sighted.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cameras, night vision is a bit near sighted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good One to Grab

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good wide range camera with accurate motion detector

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything came as expected and delivered in the end

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product night vision should need more clarity

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product night vision should need more clarity

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo Pro 4

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera we love all the features and functionality

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DONT TRUST THIS COMPANY

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arlo just bricked all my old cameras by requiring a subscription to even view them. These were sold with the agreement that it was free. DONT TRUST THIS COMPANY! DONT BUY THIS!!! BAIT AND SWITCH!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor support

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the 3cameras with charger 1 camera was bad. Tech support was a big joke. No help at all.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Jimmy,

      We like to work with you to address the concern you shared. Please send us an e-mail at askarlo@arlo.com by including a screenshot of this review, your case number, email address associated with your Arlo account and your phone number so that our team can follow up with you. We appreciate your understanding.

      Best regards,
      Arlo Team

  • Rated 5 out of 5 stars

    Baby Ultra!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a “Baby Ultra”. Perfect for my Front Door needs.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Better choices

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a terrible camera system ALL arlo Camera systems all the same. JUNK

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Dotheresearch,

      Thanks for sharing your review. For further assistance on addressing the concerns you have shared above, please navigate to Settings > Support in the Arlo App for service options available to you. We appreciate your patience and understanding.

      Best regards,
      Arlo Team

  • Rated 1 out of 5 stars

    DO NOT BUY ANY ARLO PRODUCTS

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These products are not worth the price and are not reliable. They are often offline and lack recordings. Every time you contact them, the last resort will be RMA (return merchandise authorization) and you have to pay for the shipping fee even if you still have 1 year warranty.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    WHY WASNT MY REVIEW POSTED!!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I SEE MY REVIEW WAS NOT POSTED!!!!! CAN SOMEONE TELL ME WHY

    No, I would not recommend this to a friend