Customer Ratings & Reviews
- Model:
- VMC4250P-100NAS
- |
- SKU:
- 6454739
Customer reviews
Rating 4.2 out of 5 stars with 4653 reviews
(4,653 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers have good things to say about the camera quality, ease of use, and installation of the Pro 4 Spotlight Camera. Many also appreciate the night vision, motion detection, spotlight, and field of view. However, some customers express concerns regarding battery life and connectivity issues. A subscription is also mentioned as a necessity for full functionality.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Motion detection, Overall performance
Rated 5 out of 5 stars
Works great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice camera. Easy to use and set up. Picture quality is really good. Had a motion light to pick up movement at night. Overall very happy with the camera.
This review is from Arlo - Pro 4 Spotlight Camera, 1 Pack - VMC4050P - White
I would recommend this to a friend - Pros mentioned:Motion detection, Video quality
Rated 5 out of 5 stars
Arlo security camera
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this security camera. Captures every little or big thing that moves or steps in front of it. Clear video and sound. The spot light is very bright.
This review is from Arlo - Pro 4 Spotlight Camera, 2 Pack - VMC4250B - Black
I would recommend this to a friend Rated 5 out of 5 stars
Simply Elegant
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simply love it . Ised it for a month almost and its good woth alot of options . Still exploring but definitely gonna refer to my freinds and family
This review is from Arlo - Pro 4 Spotlight Camera Security Bundle - 3 Wire-Free Cameras Indoor/Outdoor 2K with Color Night Vision (12 pieces) - White
I would recommend this to a friendRated 5 out of 5 stars
Arlo Pro 4
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent camera resolution, however, know that in order to get full functionality, a subscription is required. We had Steven from Greek Sqad install it. I highly recommend that you get Geek Sqad protection,worth the price.
This review is from Arlo - Pro 4 Spotlight Camera Security Bundle - 3 Wire-Free Cameras Indoor/Outdoor 2K with Color Night Vision (12 pieces) - White
I would recommend this to a friend- Pros mentioned:Motion detection
Rated 5 out of 5 stars
spectacular
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First of all I love my arlo cameras. Easy to install in matter of minutes. I got 4 cameras including the floodlight. All work via wifi and I get notifications as soon as it detects per your desire settings. I love how it can detect people, animals, vehicles and other motions. Really helpful as I know what to expect when opening the app. The one little flaw is that it has to connect to its servers this may take up to ten seconds and does include up to 10 seconds lag. I’ll be buying mesh extenders to see if this can help the connection speed. Other than that good design.
This review is from Arlo - Pro 4 Spotlight Camera, 3 Pack - VMC4350P - White
I would recommend this to a friend Rated 5 out of 5 stars
Something to Consider
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Arlo has a great security system. I bought this bundle on sale and the value was incredible. Having the security mounts and the extra battery are major bonuses. Highly recommend considering Arlo when shopping for security cameras.
This review is from Arlo - Pro 4 Spotlight Camera Security Bundle - 3 Wire-Free Cameras Indoor/Outdoor 2K with Color Night Vision (12 pieces) - White
I would recommend this to a friendRated 1 out of 5 stars
Misleading Marketing - high maintenance
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT BUY! Complete waste of money for numerous reasons. To begin with: 1. The cameras do not operate equally, even if the settings are set equally. For example, the front of the house only detects if I set the sensitivity to 90% or greater. However, I turned off animal detection, and they still record every squirrel, raccoon, and cat in the yard. The AI does not differentiate between a human and a swaying tree branch when it is windy on our second, lakeside camera. When it is windy, it keeps detecting motion, even when I set the sensitivity to 60%. Improve your AI training. 2. VERY MISLEADING MARKETING on battery life: the batteries drain right away. Arlo should NOT SELL IN COLD CLIMATES. We bought the cameras seeing that they can withstand as low as -4 degrees F since we have a seasonal lake house in MI. We bought these cameras in December and installed them a week before leaving for the winter. Well, the cameras outside were at about 50% within two weeks, then in week 3, the outside cameras drained to 0% in a matter of hours when it was "10" degrees out. We put them on low resolution, turned off animal detection, set to low sensitivity, and they drained that quickly. I bought them to monitor our home REMOTELY and to have that peace of mind while away for an extended period of time. We were already on the other side of the country, not returning until June with no way to monitor our home, except inside for six months. They would not turn off remotely with the battery drained. If could've turned them off, the battery supposedly recovers (according to Arlo support that was less than helpful). Asking someone to climb a ladder in the winter to replace the battery (which is not always easy and does not always begin to work on the first try) with the extra charged battery, then charge the other two, then come back and replace the other one was not feasible for anyone who did check in on our house. We were already gone; otherwise, I would've taken these back immediately. Again, upon contacting Arlo support, they were less than helpful nor empathetic. Upon returning to MI, I put in a newly charged battery on the lakeside camera, and it drained to ZERO percent in two days. This was having the camera off when I'm home (we work from home M-F), so it was only on at night and when not home. It was an average of 70 degrees with sensitivity set to 60%. I even turned off the camera's spotlight and have it on low resolution. 3. Motion detection delay: the delay is much too long - even when watching in live view, the delay is in seconds, not a .5 second, which is what I would expect at this price point. 4. With having to pay a subscription for each camera after 3 months, it only stores something recorded "if" something was detected and only for a period of time. You also have to pay to keep the alarm features. On that theme, the audio does not work well at all on the camera outbound to someone who is near the camera. If someone stopped by to check on things - they could barely hear us on the camera that was inside. Btw, we had to have people go by more frequently because the outside cameras were not working for six months :-( 5. Support is a joke - very robotic with no offers to be helpful or even refund us something. If you look at the responses here, they direct people to links to extend battery life versus holding themselves accountable for misleading buyers. This product should NOT be sold in any type of cold climate. Saying to shut off the camera when it is cold, defeats the purpose of having a camera. I should've went with Ring. For our other house, Ring it is. As someone who has worked in tech for almost 30 years, I have no idea how people rate this 4 or 5 stars.
This review is from Arlo - Pro 4 Spotlight Camera Security Bundle - 3 Wire-Free Cameras Indoor/Outdoor 2K with Color Night Vision (12 pieces) - Black
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hello,
Thank you for taking the time to write your experience. Your feedback helps us to get improve our services.
We are sorry to hear you battery is not lasting as long as expected. One of the reasons why maybe due to the amount of notifications being received. If you are continuing to receive notifications for everything even when deselecting Animal or other AI notifications, please try to deselect All Other Motion, please read the following article: https://kb.arlo.com/1178858.
When leaving for a prolonged amount of time in the winter, also consider using the 25 ft. outdoor charging cable for continuous charging. If you decide to leave continuously charged, please refer to this article: https://kb.arlo.com/000051490.
I understand your support experience with Arlo has not been the best, but if you do require further help, navigate to Settings > Support in the Arlo App for service options available to you, I am sure your experience will be much improved.
We'll share your feedback to the relevant team. We appreciate your understanding.
Best regards,
Arlo Team
- Cons mentioned:Connectivity
Rated 1 out of 5 stars
Don't Bother - There Are Better Options
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had these cameras for about a year. They constantly dropped connection and had to be reset manually every few weeks. After about six months of this, I stopped using them completely and installed Nest Cams instead. Today, I tried to set them up again (cause I thought it would be good to have another set of cameras) and the system was stuck on "searching for camera" for 10 minutes. I tried twice and then I gave up again. Another crappy thing about these cameras is that they can only connect to a 2.4ghz network.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi,
Thank you for your review. If your Arlo camera is offline, please follow these troubleshooting steps: https://kb.arlo.com/1133448. If you still need further help, please navigate to Settings > Support in the Arlo App for service options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
- Cons mentioned:Connectivity, Mounting system
Rated 1 out of 5 stars
Not worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to setup, Arlo customer service sucks, after three months you have to pay to even use them completely as a useable camera. Also unless you have high speed fast fast internet it wont work. Not worth the money.
This review is from Arlo - Pro 4 Spotlight Camera Security Bundle - 3 Wire-Free Cameras Indoor/Outdoor 2K with Color Night Vision (12 pieces) - White
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Casey,
Thanks for your review. We will share your feedback to the development team. We also want to let you know there are some features that are still available without an Arlo Subscription. You can read more about it here: https://kb.arlo.com/000062312.
We appreciate your support and understanding.
Best regards,
Arlo Team
- Cons mentioned:Battery life
Rated 2 out of 5 stars
Arlo famous security cameras
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The (2) batteries wear out very quickly, I bought them some solar panels to avoid that problem, sometimes not even the solar panels charge them. I'm very disappointed!
No, I would not recommend this to a friend - Cons mentioned:Battery life
Rated 3 out of 5 stars
Good quality cameras, horrible battery life
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The cameras are good, the battery life is terrible
This review is from Arlo - Pro 4 Spotlight Camera Security Bundle - 3 Wire-Free Cameras Indoor/Outdoor 2K with Color Night Vision (12 pieces) - Black
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi,
Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
Rated 5 out of 5 stars
Arlo Cameras
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product with good quality Would you recommend this item.
This review is from Arlo - Pro 4 Spotlight Camera Security Bundle - 3 Wire-Free Cameras Indoor/Outdoor 2K with Color Night Vision (12 pieces) - White
I would recommend this to a friendRated 5 out of 5 stars
The factual truth
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Blink is cheaper and far better than arlo. The 2k video quality is useless at all. Yet you need to pay subscription to use arlo. The worse security camera. Gave 5 stars because they sort highest rating first.
This review is from Arlo - Pro 4 Spotlight Camera Security Bundle - 3 Wire-Free Cameras Indoor/Outdoor 2K with Color Night Vision (12 pieces) - Black
No, I would not recommend this to a friend- Cons mentioned:Battery life
Rated 3 out of 5 stars
batteries don't last as much as in Arlo 3
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to get the Arlo 4 because (2) of the (5) Arlo 3 cameras that I bought 8 months ago started to show green areas in the video, and I was told that in order to exchange the 2, I needed to return them all, including all the accessories because all 5 were part of the same setup, the problem was that they already started to discontinue Arlo3 and they only had Arlo 4, which meant that even though I had a warranty, I needed to spend about $500.00 to get a new set of cameras. The problem that I found with the Arlo 4, is that since they do not need a hub anymore, the cameras do the job of the hub, so each one of them send the video wherever it goes, and because of this, I noticed that the batteries do not last as much as the Arlo 3 used to do, so now I have to recharge them more often.
This review is from Arlo - Pro 4 Spotlight Camera, 2 Pack - VMC4250B - Black
No, I would not recommend this to a friend Rated 4 out of 5 stars
Excellent System
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The system is very easy to set up and utilize. The app is highly intuitive.
This review is from Arlo - Pro 4 Spotlight Camera Security Bundle - 3 Wire-Free Cameras Indoor/Outdoor 2K with Color Night Vision (12 pieces) - White
I would recommend this to a friendRated 3 out of 5 stars
Not as easy to install
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only two camera will sync with my phone. Plan on returning the whole set. Installing outside was a little more trouble...you have to screw the connector to the wall, then you have to line up the casing just right before it screws on, doing that on a ladder is a little difficult.
This review is from Arlo - Pro 4 Spotlight Camera Security Bundle - 3 Wire-Free Cameras Indoor/Outdoor 2K with Color Night Vision (12 pieces) - White
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi,
Thank you for sharing your review and your experience. If you're unable to add your camera to your Base Station/SmartHub or router, read these articles: https://kb.arlo.com/000039094 or https://kb.arlo.com/000062406.
Otherwise, please navigate to Settings > Support in the Arlo App for service options available to you. We appreciate your patience and support.
Regards,
Arlo Team
Rated 5 out of 5 stars
Best decision we ever made!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is our second purchase! We love it si much and decided to get 3 move !! We love how accurate and dependable these camera are.
This review is from Arlo - Pro 4 Spotlight Camera Security Bundle - 3 Wire-Free Cameras Indoor/Outdoor 2K with Color Night Vision (12 pieces) - White
I would recommend this to a friendRated 5 out of 5 stars
Would recommend Arlo cameras
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At this point, I definitely will recommend Arlo security cameras after almost 3 years of use. The features are pretty nice and the cameras get updates from time to time.
I would recommend this to a friendRated 5 out of 5 stars
Love it!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had them for years and i love the set up. The only down side is after 2 years they start to fail im thinking due to weather.
This review is from Arlo - Pro 4 Spotlight Camera, 3 Pack - VMC4350B - Black
I would recommend this to a friend- Cons mentioned:Connectivity
Rated 3 out of 5 stars
Not recommended
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Once it go offline you have manually start everything
This review is from Arlo - Pro 4 Spotlight Camera Security Bundle - 3 Wire-Free Cameras Indoor/Outdoor 2K with Color Night Vision (12 pieces) - White
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Samsungearbuds,
Thanks for sharing your review. For further assistance on addressing the concerns you have shared above, please navigate to Settings > Support in the Arlo App for service options available to you. We appreciate your patience and understanding.
Best regards,
Arlo Team










