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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 4653 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers have good things to say about the camera quality, ease of use, and installation of the Pro 4 Spotlight Camera. Many also appreciate the night vision, motion detection, spotlight, and field of view. However, some customers express concerns regarding battery life and connectivity issues. A subscription is also mentioned as a necessity for full functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 102 Showing 2,021-2,040 of 4,653 reviews
  • Rated 1 out of 5 stars

    Batteries last a week.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't tell you how disappointed I am with these cameras. I read so many great things, but on my particular installation, I have to rely on the "Activity Zones" working as advertised, and mine don't. The cameras are constantly picking up vehicles driving down the road, people walking by, all sorts of things well outside the activity zones, and I even turned the sensitivity way down. As a result, I am getting notifications all throughout the day and night, crying wolf, for things outside of the zone. No surprise that the batteries are only lasting a week between charges.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hello MaxWell,

      We appreciate your time in writing your feedback about your Arlo Pro 4 experience and would like to work with you in checking the activity zone problem that you are experiencing. Please send us an email at askarlo@arlo.com detailing your concern, including your email address linked to your Arlo account, your contact number and a screenshot of your Best Buy review.

      We look forward to hearing from you.

      Regards,
      Arlo Team
      ^RM arlo_us

  • Rated 3 out of 5 stars

    Arlo pro 4

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this camera to add to the other cameras i already had. No different than the others. But the proce went way up since and no noticable improvments in quality or any bug fixes with software either.

    I would recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Payton,

      We appreciate you writing a review. To improve picture quality on your Arlo cameras, read here: https://kb.arlo.com/1179147. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      Thank you for your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Rated 5 out of 5 stars

    All

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This team give my life , home and other thing safe . Very nice and so long battery safe

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Battery Life NO BUENO

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using and owned Arlo wireless cameras since the very first ones that came out with batteries and continue to use them in my home BUT this has to be the camera I wouldn’t recommend because we purchased for the camera and spotlight combo and have it in a great location for our home outdoors BUT the battery on this camera completely sucks. Within a day or two of having it fully charged at 100% it dies and I haven’t been able to use it and have full use of it since we purchased it. I will stick to my other cameras as their battery lives last a lot longer than this camera’s life.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Rated 4 out of 5 stars

    Good camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Impressive product. This camera's quality is better than I thought it sounds be. Easy use of the Arlo app helps to ensure security of the area being watched. I plan to purchase one or two more in the future.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    2K is ok footage

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2K footage not as good as 4K, returned this item and bought the 4K cameras.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10 would buy again.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera system, I've had them for a month and the batteries haven't needed to be charged. Already planning on buying more.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Not good

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t work that well. The third camera never connects and constantly says firmware updating. So annoying. Useless. Very slow and alerts need to be more customizable. Not a fan of this camera system.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      Thanks for your review. If you're unable to get your camera to connect to your Base Station/SmartHub, read this article: https://kb.arlo.com/000039094. Or if you're unable to connect your camera to your 2.4GHz WiFi Network, read this article: https://kb.arlo.com/000062406.

      Otherwise, please navigate to Settings > Support in the Arlo App for service options available to you. We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Rated 5 out of 5 stars

    For Investment Property

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these cameras to keep an eye on my Investment property while I'm out of town. Simple to use and very helpful!

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Arlo Pro 4 Spotlight Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend Arlo Pro 4 Spotlight Camera. Camera is clear and great recordings. The only issue is Arlo needs to have support that you can call which at the current time is not available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best cameras for the price you wing regret your purchase I had the 1st generation got this for a family meme ver and we love them

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Nice, but the battery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Qual, but the battery on this is crazy, it says 3mo (or more I forget) and I have had to swap it out and charge 3 times in 1 month due to the drain it takes when recording activity and such

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I see you

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love love this item after i figured out how to keep the light from being on all the time. Loving the wireless connection

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not good for cold climates

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cameras have been frozen these past few days due to cold weather.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Constant disconnection, Not a reliable camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great when it does works. Once a week I had to climb up the ladder, disconnect the battery in order to re-sync it. Bought the original Arlo cameras, thought this ones are bullet proof. Guess I was wrong.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hello MrLem,

      Thanks for your feedback. As could be few different conditions as to why the camera would go offline, we recommend reaching out to Arlo Support Team for investigation : https://www.arlo.com/en-us/support/contact.aspx.

      We look forward to hearing from you.

      Regards,
      Arlo Team
      ^RM arlo_us

  • Rated 4 out of 5 stars

    Solid choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the spotlight feature. Great battery life. They feel solidly built. Image is decent. With a great wifi connection and wired power source I'd expect a little bit better image quality. But, I would purchase again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo - you can’t go wrong!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own and use 11 Arlo cameras most are Pro3, Pro4 & Pro3 Floodlight. They are amazing!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Great pic/ terrible battery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is great! Having problem with recharging battery and camera only3 weeks old.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Night vision, Overall performance

    Rated 5 out of 5 stars

    Arlo camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good clear pictures, good lighting at night picks up movements good and tell if its a person or animal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good camera

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and understand, downside setting up the camera position can be a hassle, app has a good 3 - 5 second delay

    I would recommend this to a friend