Customer Ratings & Reviews
- Model:
- VMC4250P-100NAS
- SKU:
- 6454739
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers have good things to say about the camera quality, ease of use, and installation of the Pro 4 Spotlight Camera. Many also appreciate the night vision, motion detection, spotlight, and field of view. However, some customers express concerns regarding battery life and connectivity issues. A subscription is also mentioned as a necessity for full functionality.
This summary was generated by AI based on customer reviews.
Great protection
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these when the criminal escaped from prison. Easy to use.
I would recommend this to a friend- Cons mentioned:Battery life
Bad battery life and poor sale recommendation
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These cameras are junk and I can’t get support. The batteries don’t work and last probably one day at my small business. I bought what was recommended for my business from Best Buy on the phone and the techs that installed it said I wouldn’t like it and they are right. I want to return or exchange. Bad sales and bad product
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Rebecca,
Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
Amazing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, im very happy and pleased with the overall performance of these cameras.
I would recommend this to a friend- Cons mentioned:Battery life
Arlo not it! Choice a another security
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to recharge the battery after 4 days. Who has time for that.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Samantha
Thanks for sharing your review. We would like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
- Pros mentioned:Overall performance
Obsolete
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used to be a great camera to go with few years ago. They’re great if you’re only running four or five more than that you need a service plan. Unfortunately, when you call or sign up for an Arlo plan, it definitely isn’t like it used to be very poor Customer Service, how are you? I would look into getting a wired camera system.
No, I would not recommend this to a friend - Cons mentioned:Connectivity
Not for Michigan winters
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A good old fashioned hunting, cell cam out performs these cameras for Michigan winter. The emergency function is nice in case there’s an emergency. But two out of the three cameras I got will no longer connect to my phone. It’s as if the WiFi card in the cameras got messed up somehow due to cold.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi
Thanks for sharing your review. We like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
- Cons mentioned:Connectivity
Couldn't connect to WiFi and no support available
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very frustrated! I spent 8 hours trying to get the cameras to connect to my WiFi network. Thinking the problem was my mesh network, I bought a new router that would let me choose between 2.4GHz and 5GHz since the cameras will only connect via the 2.4GHz network. My iPad, iPhone, and desktop could not "find" the cameras on my WiFi network. Customer service? Forget about it. If your Arlo app can't find the cameras, you can't even purchase a plan to get live person support. Very frustrating. I returned the Arlo Pro 4 and bought a different system.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hello BCook,
Thank you for taking the time to share your honest review. Your feedback will be provided to our development team.
Best Regards,
Arlo Team
Great price but not for me
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didnt get to open it , after comparing i decided to return it, thought by saving several hundred it was a good deal and product, decided to go with another brand.
I would recommend this to a friend- Pros mentioned:Video quality
Look elsewhere
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive had nothing but problems. Spent many hours on the phone with arlo support with no solution. Every few days one camera stops recording. Another never sends me notifications. The third I have never hooked up and won’t waste my time. The camera image is great as long as you dont need it to notify you or record. Ive had them too long to return so i have them for sale. This is absolutely one of my worst purchases ever. Id rate them -10 if I could. They dont deserve the 1 I have to give them. Find another brand . Youve been warned.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi,
We like to work with you to address the concern you shared. Please send us an e-mail at askarlo@arlo.com by including a screenshot of this review, your case number, email address associated with your Arlo account and your phone number so that our team can follow up with you. We appreciate your understanding.
Best regards,
Arlo Team
- Cons mentioned:Battery life
Extremely Frustrating!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really disappointing battery life in these. I have been on the phone and chat with their customer service. They just keep sending links for me to ready on how to optimize battery life. None of them are working for the set I purchased. I get 2 to 3 days before I have to change batteries. Tech support is poor at best. These cameras record even when nothing is happening. over 900 alerts on my phone daily. However, when a car pulls in my driveway, it doesn't pick it up. Ugh! Other than that their great!
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi,
Thanks for sharing your review. We are sorry to hear you battery is not lasting as long as expected. One of the reasons is why your battery may be getting drained too quickly is due to the amount of notifications being received. If too many notifications are being received, please read the following article: https://kb.arlo.com/1178858.
To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
Is it Broke!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very had to program.After 3 hours of trying could only get two cameras to work.Took to Best Buy ,they knew nothing on how the items work.Replaced item with another one but it cost me $9.62 more.Took home program all 3 in 20 mins
No, I would not recommend this to a friend- Pros mentioned:Night vision
Pro4
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good camera. Nice pick up range. Good night vision.
I would recommend this to a friend Mr
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product i will always recommend to anyone anytime
I would recommend this to a friend- Cons mentioned:Battery life
My cameras
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My batteries are gone after 3 days of installation. I dont know what’s wrong.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi,
Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
Works well enough
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This security bundle works well enough. I wish it did reach the end of my driveway or actually show the license plates on vehicles with high enough quality to read them as advertised. However, this is one of the best systems on the market right now.
I would recommend this to a friendBrand response from Arlo Team
Posted .Hi Atominic, Thank you for the feedback. You might be able to benefit from using a wifi extender to get a little more range from your device(s). This will may help if you are already receiving poor range. There are many factors that can cause range issues or wifi interference such as multiple walls, glass, brick etc. Regards, Arlo Team
- Cons mentioned:Battery life
Pathetic product, absolute waste of money!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the worst products I have ever bought! The batteries last less than 10 days. Keeps picking up motion outside detection zone. Using on battery saving settings with -1 brightness, night vision is off, hdr is off, literally every setting is off or set to low and it barely lasts more than a week. And above all it takes on average 10-14 seconds to show the live feed. I have tried 3 other cameras now and this is the worst.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Sonopixy,
Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291.
If your activity zones are not working properly, read this article to learn how to troubleshoot: https://kb.arlo.com/000062452.
For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
Good cameras.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Camera coverage is great. Battery life is pretty good. We’ll see what happens after the trial period ends.
I would recommend this to a friend- Cons mentioned:Battery life
Battery
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The life battery is ready bad.i just used for a week, i charge the battery 3 times.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Alberto,
Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
Great camera
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the camera! I don’t like how you have to pay to monthly to have more than one device that can view the activity.
I would recommend this to a friendAwesome
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hey good deal as they come you gotta get on this it's amazing
I would recommend this to a friend