Customer Ratings & Reviews
- Model:
- VMC4250P-100NAS
- SKU:
- 6454739
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers have good things to say about the camera quality, ease of use, and installation of the Pro 4 Spotlight Camera. Many also appreciate the night vision, motion detection, spotlight, and field of view. However, some customers express concerns regarding battery life and connectivity issues. A subscription is also mentioned as a necessity for full functionality.
This summary was generated by AI based on customer reviews.
OUTSTANDING
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.THIS SECURITY PRODUCT LOOKS GREAT, CANNOT EXPECT MORE FOR WHAT YOU PAY, AWESOME PRODUCT
I would recommend this to a friendOne camera is good, one camera is bad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought 2. One records with a crackling noise on every recording. Dealt with Arlo with minimal response. I sent the a video to prove it. They recommended that I take out the battery and restart the whole process and move the camera to another location. Nothing helped. When I told them to replace the camera I get no response back. The camera is brand new. I wish Best Buy would help by replacing the camera. Help!
I would recommend this to a friendBrand response from Arlo Team
Posted .Hi Marty,
We want to work with you to address the concern you shared about the battery of your camera and customer support experience. Our team is available to help ensure you have an excellent experience with your Arlo camera. If you’d like help resolving the issue you are experiencing, please send us an e-mail at askarlo@arlo.com by including a screenshot of this review, your case number(s), the email address associated with your Arlo account, and your phone number so that our team can follow up with you. We appreciate your understanding.
Best regards,
Arlo Team
I feel secure now
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I feel secure nowwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwww
I would recommend this to a friend- Pros mentioned:Overall performanceCons mentioned:Battery life
Battery life terrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed the battery life is terrible. Ordered two of these cameras from different stores both will not last more than 32 hrs and that is with the solar collectors. Spent two weeks going back and forth with arlo tech support changing settings and defaulting with no change. They finally sent battery replacement unfortunately that did not solve the problem. Only reason it is not 1 star is that the camera itself works great when there is power. App is good to. Needs battery work.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi APVD,
Thanks for your feedback. As there could be few different conditions as to why the battery life of your Arlo camera drains quickly, we want to help understand your Arlo setup, settings and camera usage to help isolate the problem. Please send us an email at askarlo@arlo.com detailing your concern, including your email address linked to your Arlo account, your contact number and a screenshot of your Best Buy review.
If you haven't yet, please check this article for tips on how you can extend the battery life of your Arlo camera : https://kb.arlo.com/291/.
Regards,
Arlo Team
^RM
The installer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brandon is very good at what he does. He knows what to do with the problems at hand. Hooked up a TV for us and then installed a arlo security system.
I would recommend this to a friendGreat Cameras/Easy set up
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent cameras, easy to set up......not 100% on battery life before recharging but so far so good.
I would recommend this to a friendAwesome cameras
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome cameras ….could be a little clearer for the zoom in and also unless you barley use then you need to hard wire power but the WiFi with eero Is great
I would recommend this to a friendExcellent range
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The WiFi has really good range. Works as a game camera.
I would recommend this to a friendArlo Pro 4 - great little camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup. The only issue I had was figuring out how to remove the camera body from the case so I could install the battery. This isn't very well documented - you push the putton on the bottom of the housing and it releases. Otherwise I am pleased with the performance and love the battery life. I am demoing the web based storage for now but intend on getting the base to store video locally.
I would recommend this to a friendAwesome product
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, I love the view and spotlight feature with color. Pretty decent will purchase another set in future great product!
I would recommend this to a friend- Pros mentioned:Overall performance
2K picture
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is another very good camera. It's not the XL camera that I wanted but it's still a 2K that I like. It shows a good clear picture and works well in all kinds of weather.
I would recommend this to a friend Great outdoor camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great outdoor camera. Definitely recommend. I just wish there wasn't a lag between when motion is detected to when you're notified on your cell phone. That's my only gripe. Besides that, happy that I bought it.
I would recommend this to a friend- Cons mentioned:Battery life
Arlo Pro 4 Poor battery life
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very poor battery life, image quality is average and WiFi connectivity is variable
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi
Thanks for sharing your review. We would like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
- Pros mentioned:Video quality
Security Bundle incompatible with accessories
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is not mentioned that the security mounts in this bundle make the cameras incompatible with accessories. My intent was to mount with the floodlights and these are not compatible. This should be made clear. Now I have to return at the store which defeats my whole purpose of shopping online. Cameras themselves are awesome, but bad product from Best Buy.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hello mynickname,
Thank you for taking the time to share your feedback. Your feedback will be shared with the appropriate teams for review.
Regards,
Arlo Team
Greta camera for price
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great camera only wish it had 3 month free trial instead of 1 month.
I would recommend this to a friend- Pros mentioned:Motion detection
Peace of mind and ease of use.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best buy came and installed this camera for my mother, and it has been so easy for her to use and feel safe. She's able to use the app daily. Motion detection means she doesn't have to pour through 24 hours of footage either, so it's a really efficient little camera. The only thing I would say, is that it's pretty hard to download the videos you want to save. This feature seems hidden.
I would recommend this to a friend Security camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These cameras are awesome as well as the customer service from the company.
I would recommend this to a friendArlo cameras keep watch on 95 yr old.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Arlo cameras are a great helper keeping my 95 year Mom safe without needing to be with her every minute of the day.
I would recommend this to a friendArlo security cameras
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent device for your home, office and anywhere. Must have.
I would recommend this to a friendNot the best
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price.. poor video quality. Will be returning. Bought these for home indoor/outdoor security. Hazy/pixelated quality video and about a 12 second delay between live feed
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Chris,
We appreciate you writing a review. To improve picture quality on your Arlo cameras, read here: https://kb.arlo.com/1179147. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.
Thank you for your patience and understanding.
Best regards,
Arlo Team