Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.2 out of 5 stars with 4653 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers appreciate the Pro 4 Spotlight Camera's overall performance and excellent video quality. Many users also find the night vision and motion detection to be satisfactory. However, some customers have expressed concerns about the battery life and connectivity. A few customers have also mentioned issues with the mounting system and response time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 112 Showing 2,221-2,240 of 4,653 reviews
  • Rated 5 out of 5 stars

    Great value multipack security camera

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome multi camera pack - best bang for your buck if you plan to buy Arlo.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Video quality

    Rated 5 out of 5 stars

    Great Product!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture quality. Very easy to install! Crystal clear audio

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not the best

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price.. poor video quality. Will be returning. Bought these for home indoor/outdoor security. Hazy/pixelated quality video and about a 12 second delay between live feed

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Chris,

      We appreciate you writing a review. To improve picture quality on your Arlo cameras, read here: https://kb.arlo.com/1179147. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      Thank you for your patience and understanding.

      Best regards,
      Arlo Team

  • Rated 5 out of 5 stars

    I’d buy this system again

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice system. It is an especially good value with inclusion of the locking bases compared to the standard magnetic attachments.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Cameras/Easy set up

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent cameras, easy to set up......not 100% on battery life before recharging but so far so good.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    My cameras

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My batteries are gone after 3 days of installation. I dont know what’s wrong.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team

  • Rated 3 out of 5 stars

    Newer isn’t always better

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 9 of the older version with a base station and was very simple to set up This new series I bought for a family member and I am having a huge problem getting the cameras to be connected to the account. Not thrilled

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi jimimac,

      Thank you for taking the time to share your feedback and for being a loyal Arlo customer. For further assistance or information on connecting the Arlo Pro 4 camera to your account, please navigate to Settings > Support within the Arlo app for service options available to you.

      Regards,
      Arlo Team

  • Rated 5 out of 5 stars

    Great quality and easy to setup

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality is very good and it was easy to setup. Best on market for the price

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Great system but can’t handle cold

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera system generally works great but when we get down to single digit or below zero temps the cameras shut down. Disappointing considering the cost of this camera system.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi MikeNH,

      Thank you for taking the time to share your feedback. Your feedback will be shared with the appropriate team for review.

      Regards,
      Arlo Team

  • Rated 5 out of 5 stars

    OUTSTANDING

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS SECURITY PRODUCT LOOKS GREAT, CANNOT EXPECT MORE FOR WHAT YOU PAY, AWESOME PRODUCT

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Video quality

    Rated 5 out of 5 stars

    Camera

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product I love it works great in my home. I can see everything crystal clear

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great bundle

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great security bundle with a peace of mind when you go to bed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added security

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cameras were easy to install. The quality of the video is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these when the criminal escaped from prison. Easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy camera placement and operation.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These wireless cameras are easy to install and operate. They can be easily repositioned and adjusted until you obtain the best view. They offer many options such as excluding animals etc.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Good option

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spotlight great. Battery great. Build is great. Image quality is decent. That's with a wired power source and great wifi connection. Would purchase again.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    just blah. Wouldn't recommend for the price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure what we are doing wrong, but the night vision on this is terrible. I have reset the camera multiple times and the picture quality is just not there at night. Daytime viewing is great. Also they are very expensive to not have a great view.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      We appreciate your feedback and would like to investigate further why your Arlo Pro 4 night vision is not meeting your expectations. Please send us an email at askarlo@arlo.com and include a screenshot of your review, your case number, email address linked to your Arlo account and contact number. ^KN

  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Not worth it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the three is delayed and they sometimes aren’t on as if it needs to be close to the router. Ehhh I think there’s better , I regret buying these.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      Thanks for your review. If you're experiencing some range issue with your system, read this article to learn how to extend the range of your system: https://kb.arlo.com/5568. For further help, navigate to Settings > Support in the Arlo App for service options for you.

      We appreciate your support.

      Best regards,
      Arlo Team

  • Rated 5 out of 5 stars

    Like it so far!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just installed. So far so good. Live feed seems to have a bit of a lag at times but it can also be my internet.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Arlo Pro 4

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome...gives me peace of mine. The batteries do run out quickly and recommend buying an extra battery. I brought the solar panel to go with mine, but no...do not buy. However, easy to connect and work great. You will need a subscription with these if you want to keep your recordings. Not expensive.

    I would recommend this to a friend