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Customer reviews

Rating 4.2 out of 5 stars with 4653 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers appreciate the Pro 4 Spotlight Camera's overall performance and excellent video quality. Many users also find the night vision and motion detection to be satisfactory. However, some customers have expressed concerns about the battery life and connectivity. A few customers have also mentioned issues with the mounting system and response time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 114 Showing 2,261-2,280 of 4,653 reviews
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Arlo not it! Choice a another security

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to recharge the battery after 4 days. Who has time for that.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Samantha

      Thanks for sharing your review. We would like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing views and supper clear the sound is also great. We get notified with any movement but its specific when it alerts, person, animal or vehicle. The only down side when connecting them for the first time i lost signal a couple of times. Overl all love them will add more to house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent range

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The WiFi has really good range. Works as a game camera.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo Fo Sho!!!!! Haha

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have some Arlo Pro 2, Arlo Pro 3, and Arlo 3 essential. The anti theft feature is a nice added feature the others don’t have.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Never again

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hate the quality. It was supposed to be good but it’s blurry and doesn’t catch stuff half the time. And catches stuff that it shouldn’t . Have to constantly have notifications off. Wouldn’t buy again. I know a lot of people with blink or ring that is way better. The microphone sucks on it as well

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi

      Thanks for sharing your review. We'd like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team

  • Pros mentioned:
    Night vision

    Rated 5 out of 5 stars

    Camera

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the camera set easy to use. Good at day and night

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Bundle

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This will give you a piece of mind when you're away from home. With the high resolution you're able to see things clearly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo security cameras

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent device for your home, office and anywhere. Must have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good little additional cameras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these cameras for my girlfriend to add onto her existing Arlo system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security at its best.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras are incredibly clear and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cameras.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these as a Christmas gift for my son. I have an older set of cameras and love them. Will be upgrading soon.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Arlo Pro 4 Poor battery life

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very poor battery life, image quality is average and WiFi connectivity is variable

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi

      Thanks for sharing your review. We would like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent Home surveillance!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the Arlo Technician install the product is highly recommended! We are completely satisfied with the picture quality and how the product syncs with our iPhones. The whole process is instantaneous with motion activity at the house with our individual phones giving us real time response to potential home entry situations. Completely Satisfied!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cameras

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kept doubting about the cameras but it ended up buying it & I'm glad i did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go Arlo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality. Easy to setup. 100% satisfied with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered through Best Buy because even with Arlo 50% off offer, it was still cheaper.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Arlo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cameras but the batteries don't keep a long enough charge. I find myself having to put the cameras on OFF mode in certain occasions.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Santana,

      Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team

  • Rated 5 out of 5 stars

    Level of security.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good purchase I however thought that these where the magnetic ones and unfortunately are not. Still a great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security at top

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best option to have your house or business secure

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Stay Away

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the 3 park or Arlo Pro 4. One of the cameras stopped working in about 2 months. Returned the cameras (we had the extended protection plan), and grabbed another 3 pack. Once again, one of the cameras went out in 3 months. These cameras were put up to monitor the property around my parents house, Arlo was a huge FAIL. Going to just go with RING. I've had a great experience with the RING cameras on my property.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Frankie,

      We want to work with you to address the product stopped working concern you shared. Please send us an e-mail at askarlo@arlo.com with a screenshot of this review, your case number, the email address associated with your Arlo account, and your phone number so our team can follow up with you. We appreciate your understanding.

      Best regards,
      Arlo Team