Customer Ratings & Reviews
- Model:
- VMC4250P-100NAS
- SKU:
- 6454739
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers have good things to say about the camera quality, ease of use, and installation of the Pro 4 Spotlight Camera. Many also appreciate the night vision, motion detection, spotlight, and field of view. However, some customers express concerns regarding battery life and connectivity issues. A subscription is also mentioned as a necessity for full functionality.
This summary was generated by AI based on customer reviews.
Nice product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very reliable nice product it works good price is reasonable
I would recommend this to a friend- Cons mentioned:Battery life
Battery life too short
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery life is way too short. It died after 3 weeks
I would recommend this to a friendBrand response from Arlo Team
Posted .Hi,
Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
- Cons mentioned:Battery life, Connectivity
Security cameras
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t connect with Wi-Fi and poor battery quality it’s waste of money
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi,
If you're unable to add your camera to your router, read this article: https://kb.arlo.com/000062406.
To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291.
Otherwise, please navigate to Settings > Support in the Arlo App for service options available to you. We appreciate your patience and support.
Regards,
Arlo Team
Good quality
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like my camera for my business. Now I can check my shop from home!
I would recommend this to a friendAlmost
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a great idea that's about 80% there. The cameras a good, but the AI for detection and motion are really not effective.
No, I would not recommend this to a friend- Cons mentioned:Battery life
arlo pro 4 short battery life
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only stays charged about 5-6 days. Need to get solar charger like my other camera.
I would recommend this to a friend It wasn’t worth buying
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this package last march and I’m ready to throw it in the trash. I’ve had issues trying to share the online recording with my fiancé and it seems like an impossible task. If you don’t have their subscription, you’re unable to speak to online chats to problem solve and Arlo expects you to comb through forums to figure it out. A SUBSCRIPTION IS REQUIRED FOR ONLINE STORAGE. It took me a couple of months to calibrate these cameras. I’ve had critters tear up my yard and my dog got out of the front of my house all while these cameras never picked anything up. I guess the sensitivity was too low, but when I turned it up the cameras caught any gust of wind and branch moving in my back yard. I wish I had my money back.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Conrad,
Thanks for sharing your review. We like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
Arlo pro 4
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great camera system so far. Work with individual as well as base station. Easy to setup. Awesome resolution.
I would recommend this to a friend- Pros mentioned:Overall performance
Alro
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Crisp and clear pictures, it captures everything and feel completely good having them up outside. And service is only 10 dollars a month? Best product I have bought, super easy to install and charge the batteries
I would recommend this to a friend - Cons mentioned:Battery life
Pitiful Battery Life
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had 2 sets of the Arlo Pro 4 and the batteries only hold a charge for 3-4 days. This is a massive waste of my time and money as I still do not have cameras.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi
Thanks for sharing your review. We'd like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
- Cons mentioned:Connectivity
Do not buy!!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive had these cameras for about a year and a half now. Truly awful. I bought 8 for around my home, have a mesh network in home, gigabit internet, and still have connection issues. Just so you know these cameras are not out of range. When I bring other wireless devices to the cameras locations, the other wireless devices have full bars, and work fine. The cameras show full bars, and still do not work. I have even gone to the extent of placeing a mesh network hub directly underneath one of the cameras, hub hardwired to router, and the camera is still unreliable. These cameras never work when they are needed. Constantly when I try to view the cameras live feed the cameras will not connect, or take 40 seconds to connect. Other constant issues are missing recordings altogether, not uploading to cloud reliably and at times all the cameras have software errors or the cloud service is down rendering them expensive paper weights. Finally to top it off, one of the cameras caught fire. If I hadn't spent several thousand dollars on these between Best Buy and Arlo directly they would be in the trash.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Jon,
Thanks for your review. If you're experiencing some range issue with your system causing delays in your live feed, read this article to learn how to extend the range of your system: https://kb.arlo.com/5568. For further help, navigate to Settings > Support in the Arlo App for service options for you.
We appreciate your support.
Best regards,
Arlo Team
Okay system. Needs better image quality.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality was far lower than pictures on product page.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Warz,
We appreciate you writing a review. To improve picture quality on your Arlo cameras, read here: https://kb.arlo.com/1179147. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.
Thank you for your patience and understanding.
Best regards,
Arlo Team
- Cons mentioned:Connectivity
Arlo pro 4
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mine is junk. Constantly going offline after the due date has past to return them. Contact Arlo and did everything they asked and they are ok for a week then they go offline again especially when I’m not home and need them on. Nothing is wrong with my Wi-Fi.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Chris,
Thank you for your review. If your Arlo camera keeps going offline, please follow these troubleshooting steps: https://kb.arlo.com/1133448. If you still need further help, please navigate to Settings > Support in the Arlo App for service options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
Good quality cameras, security
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the cameras. We have 3 and the solar chargers. We have a lot of blind spots around the house and wanted to monitor the house, figure out where UPS and others were putting our packages and monitor the dog outside. Love them.
I would recommend this to a friend- Pros mentioned:Video quality
lag time
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Expected more. The lag time from the live feed to my phone is outrageous. Charging is easy. Imaging is good.
I would recommend this to a friend Extra eyes
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. Would recommend to all my family and friends.
I would recommend this to a friendGood Camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality. The app could use some help with delay. Some delays but notifications are great. Overall satisfied.
I would recommend this to a friendWorks really great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We needed a wireless system for our house. The reviews on this product were very good. It was really easy to install and set up with the app on your cell phone. I'd highly recommend this product!
I would recommend this to a friend- Cons mentioned:Battery life
Cameras
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good just battery dies quickly & has video lag on live stream
I would recommend this to a friendBrand response from Arlo Team
Posted .Hi Damion,
Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. Please read following article for details on troubleshooting long delays: https://kb.arlo.com/000062742.
For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
Arlo pro alarm system
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.arlo pros are thespq system you can have. 1000% worth it.
I would recommend this to a friend