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Customer Ratings & Reviews

Your price for this item is $139.99
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Customer reviews

Rating 4.2 out of 5 stars with 4653 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers have good things to say about the camera quality, ease of use, and installation of the Pro 4 Spotlight Camera. Many also appreciate the night vision, motion detection, spotlight, and field of view. However, some customers express concerns regarding battery life and connectivity issues. A subscription is also mentioned as a necessity for full functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 119 Showing 2,361-2,380 of 4,653 reviews
  • Rated 5 out of 5 stars

    Didn't want to pay for a subscription at $10 per c

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have 4 Arlo pro 2 cameras we bought this to add to it but then realize we had to have a subscription for $10 per camera and took it back and kept the Arlo pro too that worked great with no subscription.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality for your money this is best security camera for your money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo Pro 4 Spotlight Camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy installation and set up. Intuitive interface to connect to the cloud and set up in the phone app. No hub required, camera connect directly to wireless access point or home router/wireless. Would like to see the spotlight brightness as an adjustable setting.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    High Quality, Easy to Use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is such a simple, yet high quality camera. I bought two of them for my business and the setup was quick and painless. I love the design, the ease of use in the app, and the smart features that make it easy to keep up with what’s going on security-wise.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Arlo cameras

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    happy with product - batteries don't last as long as we thought - probabaly due to wifi - great cameras, great program

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great clarity! Easy to install. Great battery life. They are pricey though

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Unsatified

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camaras go down everytime ;( system glitch. To many issues at once

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      Thank you for your review. If your Arlo camera is offline, please follow these troubleshooting steps: https://kb.arlo.com/1133448. If you still need further help, please navigate to Settings > Support in the Arlo App for available service options.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Rated 5 out of 5 stars

    Security

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these things. Crooks can see them but I see the crooks first!

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Just what i needed.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect product. I ordered this for the hallway. Great view, sound and color. Even on night mode.Its a lil tricky setting it up in the beginning but after i found out the problem it started working.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality
    Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Horrible battery life and connection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality is excellent connection and battery life is horrible.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi TedN,

      Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you. We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Motion detection

    Rated 4 out of 5 stars

    .

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Responds easily to motion. Easy to recharge batteries.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Arlo pro spotlights

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Save your money it work for a day and then it's out for four or five day and said bad wifi when all my other devices work work great so to late to make it short arlo sucks.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi

      Thanks for sharing your review. We like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Rated 5 out of 5 stars

    Camera Security

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that it is black instead of white which stood out for others to see.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo Pro 3 & 4

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new Arlo cameras! Significant improvement over the original system, which I had previously. I'm not a big fan of the monthly subscription fee I am now required to pay to get full functionality, but still reasonable compared to other security system fees.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Excellent quality security cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras work great. The fact that they are wireless make them versatile, convenient, and easy to set up. The video and still shots are very clear. They are less obtrusive and obvious than most other security cameras I have seen. They are reasonably priced.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Buyer beware. But still buy them.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok value for the price. Need to subscribe to service to use extra features in the camera which is kina lame. Some lag due to video needing to travel over arlo servers before reaching your device for viewing. Picture quality is OK. You're not going to get any license plates at night time. Again for the price, great value. Corners were cut for the value though. They'll do the job.

    I would recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hello GjallarhornProductions,

      Thanks for your feedback. We would like to further assist you and ensure that your settings are configured for your Arlo camera to work as expected. Please send us an email at askarlo@arlo.com detailing your concern, including your email address linked to your Arlo account, your contact number and a screenshot of your Best Buy review.

      We look forward to hearing from you.

      Regards,
      Arlo Team
      ^RM arlo_us

  • Rated 1 out of 5 stars

    Don’t waste your money.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this set about 2 years ago. By far the worst cameras you can get for the price. Ive seen cameras that cost half the amount and work twice as good. I have Gigbyte speed wifi and the cameras take about 45 seconds to show live feed and add another 45 seconds if you want to use the “two way audio”. It will show live feed but porch pirates could be gone with your package before you even get connected. I have it set to max quality and its still super poor quality. When I first set them up I figured they’d get better over time but they haven’t. Worse purchase ever, only reason I still have them is because I don’t feel like installing new cameras. DO NOT BUY, you can get way better cameras for better price.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi

      Thank you for your review. The delay you are experiencing is normal behavior. A slight delay is expected as the camera must communicate with the Arlo cloud when live streaming. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      Best regards,
      Arlo Team arlo_us

  • Rated 1 out of 5 stars

    Good video quality cant talk with cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera quality it amazing, but to be able to talk through the camera is none existent . I tried handling this issue with customer service and its juat a never ending circle of me semding the same information over and over

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Desirae,

      Thank you for your review.

      We like to work with you to address the concern you shared. Please send us an e-mail at askarlo@arlo.com by including a screenshot of this review, your case number, email address associated with your Arlo account and your phone number so that our team can follow up with you. We appreciate your understanding.

      Best regards,
      Arlo Team arlo_us

  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Arlo

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could leave 0 stars I would. Delay of over 30 seconds and battery life maybe last a month with not enough replacements for all so one camera during charge time would always be down.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Chelsea,

      Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    good product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    battery does not last as expected. I would recommend buying a cable for constant energy,

    I would recommend this to a friend