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Customer reviews

Rating 4.2 out of 5 stars with 4653 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers appreciate the Pro 4 Spotlight Camera's overall performance and excellent video quality. Many users also find the night vision and motion detection to be satisfactory. However, some customers have expressed concerns about the battery life and connectivity. A few customers have also mentioned issues with the mounting system and response time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 120 Showing 2,381-2,400 of 4,653 reviews
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still learning about the system but I’m getting use to it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Picture is unreal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it came with 4 batterys and the mounting brackets

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo Doorbell and Camera

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great in store service (Anthony was great!), next day shipping, and easy to install.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Arlo Cameras - Junk

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maybe in a warm environment those are good but they are worthless in North Dakota. My camera's freeze up constantly on me and never work, theyre garbage!!

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi NDHarleyboy,

      Thanks for sharing your review. For further assistance on addressing the concerns you have shared above, please navigate to Settings > Support in the Arlo App for service options available to you. We appreciate your patience and understanding.

      Best regards,
      Arlo Team

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Arlo 2K the Way To Quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using Arlo Camera's for years - this is a Great Product Pro 4 - 2K represents Quality & I love the Spot Light which keeps unwanted night pests (two & four legged) away from my home. Battery life is greatly improved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT CAMERA

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered another system for a friend. I've had a great experience with this brand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still trying to install it so can’t comment how much I like it yet

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    too difficult for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    one didn't work - seemed hard to connect it up - had to return - Best buys made it easy

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Stacy,

      Thanks for your review, sorry you had to return. If you were unable to add your camera to your Base Station/SmartHub, read this article: https://kb.arlo.com/000039094. Or if you're unable to add your camera to your 2.4GHz WiFi Network, read this article: https://kb.arlo.com/000062406.

      Otherwise, please navigate to Settings > Support in the Arlo App for service options available to you. We appreciate your patience and understanding.

      Best regards,
      Arlo Team

  • Rated 3 out of 5 stars

    Camera settings

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras are good just wish there were more specific settings for notifications.

    I would recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Leonel,

      Thanks for sharing your review. We like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team

  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Ms

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can not use without purchasing a membership, I paid a lot of money for security cameras I can only view them after the trial. No recording and no looking back without buying cloud storage. They are also large and bulky and require a cheap plastic piece to clip them into

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Almost

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great idea that's about 80% there. The cameras a good, but the AI for detection and motion are really not effective.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life, Connectivity

    Rated 1 out of 5 stars

    Security cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t connect with Wi-Fi and poor battery quality it’s waste of money

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      If you're unable to add your camera to your router, read this article: https://kb.arlo.com/000062406.

      To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291.

      Otherwise, please navigate to Settings > Support in the Arlo App for service options available to you. We appreciate your patience and support.

      Regards,
      Arlo Team

  • Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my camera for my business. Now I can check my shop from home!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reliable nice product it works good price is reasonable

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Arlo pro 4

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera system so far. Work with individual as well as base station. Easy to setup. Awesome resolution.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Quality of video is good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like the quality of the video it captures, color blends in with the walls, able to turn on and off through the app. We bought 2 sets so far. Good purchase and it gives you peace of mind when we're not at home

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    lag time

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expected more. The lag time from the live feed to my phone is outrageous. Charging is easy. Imaging is good.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great product...just I'm not good at such things

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very low tech person, but it was a little complicated for me to set up. More a statement of my ability probably than one of the device (for a average "techy")

    I would recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hello computeroptions,

      Thanks for your feedback. If you still require assistance in getting your Arlo camera setup, please reach out to Arlo Support Team here : https://www.arlo.com/en-us/support/contact.aspx.

      We look forward to hearing from you.

      Regards,
      Arlo Team
      ^RM

  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow i was happy to but this product but after batteries fully charges. Barreties when out in about 3 days on two camareas very disappointing especially because it was not a high traffic area. Changed to eufy and i love it!!!

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi

      Thanks for sharing your review. We like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team

  • Pros mentioned:
    Night vision

    Rated 5 out of 5 stars

    Arlo to the rescue

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my armor cameras. I love that you can speak through them and even sound an alarm. Picture is clear and has colored night vision with a light that turnes on when it sinces motion. I put these in the front of my house and I will be buying more for the back. I love them.

    I would recommend this to a friend