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Customer reviews

Rating 4.2 out of 5 stars with 4653 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers appreciate the Pro 4 Spotlight Camera's overall performance and excellent video quality. Many users also find the night vision and motion detection to be satisfactory. However, some customers have expressed concerns about the battery life and connectivity. A few customers have also mentioned issues with the mounting system and response time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 122 Showing 2,421-2,440 of 4,653 reviews
  • Rated 5 out of 5 stars

    Works really great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a wireless system for our house. The reviews on this product were very good. It was really easy to install and set up with the app on your cell phone. I'd highly recommend this product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo Pro 4 Spotlight Camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy installation and set up. Intuitive interface to connect to the cloud and set up in the phone app. No hub required, camera connect directly to wireless access point or home router/wireless. Would like to see the spotlight brightness as an adjustable setting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Helping Eyes.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Additional units for me. Easy to sync with current system.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Arlo cameras

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    happy with product - batteries don't last as long as we thought - probabaly due to wifi - great cameras, great program

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Cameras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good just battery dies quickly & has video lag on live stream

    I would recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Damion,

      Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. Please read following article for details on troubleshooting long delays: https://kb.arlo.com/000062742.

      For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    High Quality, Easy to Use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is such a simple, yet high quality camera. I bought two of them for my business and the setup was quick and painless. I love the design, the ease of use in the app, and the smart features that make it easy to keep up with what’s going on security-wise.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Security Camera

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit installed by the Geek squad. A little too hi-tech for me but once installed it does the job

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Security with Arlo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these cameras. They're very clear and captures a wide area. The only thing complaint I have is the cameras go off with a hint of a breeze which uses up the battery faster. Other than that all is good.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not clear video

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant read or see letter or numbers as clear as it states

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Paula,

      We appreciate you writing a review. To improve picture quality on your Arlo cameras, read here: https://kb.arlo.com/1179147. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      Thank you for your patience and understanding.

      Best regards,
      Arlo Team

  • Pros mentioned:
    Night vision

    Rated 5 out of 5 stars

    Arlo-Pro 4 Spotlight Camera - Indoor/Outdoor 2K Wi

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arlo-Pro 4 Spotlight Camera - Indoor/Outdoor 2K Wire-Free Security Camera with Color Night Vision is one of the best security products I have purchased. I have had two other brands and would definitely recommend Arlo over any of them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security Mount Bundle

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the black security mounts. Only Best Buy has them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality for your money this is best security camera for your money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great clarity! Easy to install. Great battery life. They are pricey though

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 2 out of 5 stars

    Night vision not great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality but night vision was not near as good as I expected. Have seen better night vision on other cameras.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hello CarolB,

      Thanks for leaving us your feedback about your Arlo Pro 4 camera experience. We would like to further assist you and ensure that your settings are configured to meet your expectations. Please send us an email at askarlo@arlo.com detailing your concern, including your email address linked to your Arlo account, your contact number and a screenshot of your Best Buy review.

      We look forward to hearing from you.

      Regards,
      Arlo Team
      ^RM

  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Arlo pro 4

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mine is junk. Constantly going offline after the due date has past to return them. Contact Arlo and did everything they asked and they are ok for a week then they go offline again especially when I’m not home and need them on. Nothing is wrong with my Wi-Fi.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Chris,

      Thank you for your review. If your Arlo camera keeps going offline, please follow these troubleshooting steps: https://kb.arlo.com/1133448. If you still need further help, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Arlo Pro 3 & 4

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new Arlo cameras! Significant improvement over the original system, which I had previously. I'm not a big fan of the monthly subscription fee I am now required to pay to get full functionality, but still reasonable compared to other security system fees.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Excellent quality security cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras work great. The fact that they are wireless make them versatile, convenient, and easy to set up. The video and still shots are very clear. They are less obtrusive and obvious than most other security cameras I have seen. They are reasonably priced.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Arlo Pro 4 for a remote location

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second Arlo Pro 4 camera I have set up at a remote location and connected it wirelessly to a T-Mobile Business hotspot. It was quick and easy, the video does not overwhelm the connection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these things. Crooks can see them but I see the crooks first!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera Security

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that it is black instead of white which stood out for others to see.

    I would recommend this to a friend