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Customer Ratings & Reviews

Your price for this item is $139.99
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The comparable value price is $379.99

Customer reviews

Rating 4.2 out of 5 stars with 4653 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers have good things to say about the camera quality, ease of use, and installation of the Pro 4 Spotlight Camera. Many also appreciate the night vision, motion detection, spotlight, and field of view. However, some customers express concerns regarding battery life and connectivity issues. A subscription is also mentioned as a necessity for full functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 122 Showing 2,421-2,440 of 4,653 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great screen. Awesome screen st night. Some others are not

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Thoughts

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love these cameras. They come with a free three months of service. Then after that it’s like 10$ a month for five cameras unless you get the hub which runs 100$ by itself. Other then that one but I don’t see any problems with the cameras themselves. I do wish the siren was a bit louder but other than that I think these are great.

    I would recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hello Anzus,

      We value your feedback and appreciate you sharing this to us. We'll forward your feedback with our internal teams. We thank you taking a moment to leave us a comment.

      Regards,
      Arlo Team
      ^RM arlo_us

  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Magnets!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality video and easy to install. Magnets makes recharge fast and simple.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good quality

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality for the size. Just a few things can be better but it feels like money well spent.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    good deal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and connect, has wire-free setup and great image quality.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    arlo camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I set up the cameras one of the cameras would not set up at all. I wished I could of got a new one in exchange.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi TRS21,

      Thank you for taking the time to share your Arlo Pro 4 experience. If you are still experiencing issues with setting up one of your Arlo cameras, please navigate to Settings > Support within the Arlo app for service options available to you.

      Regards,
      Arlo Team arlo_us

  • Rated 3 out of 5 stars

    It’s ok…

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok, no problem with setup. Just not how I wanted it to work. It’s just like a ring doorbell.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple and easy to use with smart phone...........

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Quality Product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and easy setup, I was impressed with the clarity for both day and night.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love love

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arlo is the best Arlo 4 is more powerfull the Arlo 3

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Disappointed!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed! One of our cameras went offline within 2 days of installation. Another one, the battery has to be recharged every couple of weeks. We have tried unsuccessfully to have TotalTech return to fix. Several appointments. No show. No call. Would return product, but now we have holes in our home.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Unhappycustomer,

      Thanks for sharing your review. For further assistance on addressing the concerns you have shared above, please navigate to Settings > Support in the Arlo App for service options available to you. We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Arlo Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, do good. Extremely satisfied with the purchase of the Arlo camera.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    No go in the cold.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For me, I can only give a 3 star. I can see others giving more but if you live in a cold environment like MN in the winter, these wont work. Once it gets so cold, the cameras stop. Well that completely defeats the purpose of installing in the first place. They also dont sell heaters or other housing for them. Its really a shame.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      Thanks for your review. If you're having problems where your camera is not operating properly in cold weather, read this article: https://kb.arlo.com/000051490. For further help, navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your understanding.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very good product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything I need it to do and then some. Picture is good and zoning is a nice feature to have. I would highly recommend to family and friends this product nooo problems soo far but I’m still earlier on in my purchase yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo Pro 4 Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and easy to use cameras. It took a little bit to get working, but the Arlo tech support team helped out and everything turned out great. Easy to access via my smartphone. I recommend this camera system.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Security Cameras Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My honest review of the Arlo three white camera wireless security cameras . The quality in the daylight is ok. At night the image is not so great. As far as battery life , if the camera faces an area of lots of motion you will need to recharge monthly.

    I would recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hello Peter,

      Thank you for taking the time to write your experience. You're feedback helps us to get improve our services.

      If you're experiencing issues with night vision please try and reboot your camera and test again. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291.

      If the issue persists, please navigate to Settings > Support in the Arlo App for service options available to you.

      Thank you for your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well. Have it set up in my driveway to check on incoming videos. I've had it out there for at least a month now and the battery still reads near full. I plan on upgrading all my Arlo Pro 2s to the 4s.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Junk! Good luck with set up!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Junk! 2 of 3 cameras will not read the QR code for set up. I am tech savvy..I have attempted all trouble shooting tips. I have used the sync button, changed brightness, changed devices, restarted the process. Nothing will make the remaining two cameras connect to the app, thus making them worthless!! There is not an alternative method for set up, so I will be returning them. On another note, prior versions of the camera had their own housing in addition to the security mount. These new cameras with security mount have no housing the to back of the camera, it just slips directly into the mount. Seems cheap considering the cost of the cameras!

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hello MmVv,

      Thank you for taking time in writing you feedback. We would like to assist you in getting your Arlo cameras connected to your network. Please send us an email at askarlo@arlo.com detailing your concern, including your email address linked to your Arlo account, your contact number and a screenshot of your Best Buy review.

      We look forward to hearing from you.

      Regards,
      Arlo Team
      ^RM arlo_us

  • Rated 3 out of 5 stars

    Good but not a huge upgrade over the 2.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly not a huge upgrade over my Pro 2s. I ended up returning these as the difference was not worth $400+.

    I would recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hello g8rgrad98,

      Thank you for taking the time to share your honest review. Your feedback will be provided to our development team.

      Best Regards,
      Arlo Team arlo_us

  • Rated 5 out of 5 stars

    ARLO PRO 4

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So simple to set up no router just what you see 15min job

    I would recommend this to a friend