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Customer reviews

Rating 4.2 out of 5 stars with 4653 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers appreciate the Pro 4 Spotlight Camera's overall performance and excellent video quality. Many users also find the night vision and motion detection to be satisfactory. However, some customers have expressed concerns about the battery life and connectivity. A few customers have also mentioned issues with the mounting system and response time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 124 Showing 2,461-2,480 of 4,653 reviews
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Outdoor security cameras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality cameras. I wish they video in night vision instead of the camera light coming on.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Cameras which didn't work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very bad cameras which did not video the motion of the people except animals even was addressee not to video animals .. the cameras only videotaped after changing the battery for that date, then stopped. But every two to 3 days had to change the batteries.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi vickie,

      Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team

  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Pro4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great side angels Battery life is very good quality of images and ability to focus awesome

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great buy for night vision cameras.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was waiting for these to come out because of the features it has. The battery life has been great so far. The video and sound quality are 10 out of 10. Great buy if you are looking for cameras.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome cameras to have and easy to install! Would reccomend.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great system

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera works great like the 2k video. But what makes the camera even better is the whole Arlo software/App. Easy to use and adjust. Just wish Pro 4’s can be on the continuous video record mode(CVR).

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Good video quality cant talk with cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera quality it amazing, but to be able to talk through the camera is none existent . I tried handling this issue with customer service and its juat a never ending circle of me semding the same information over and over

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Desirae,

      Thank you for your review.

      We like to work with you to address the concern you shared. Please send us an e-mail at askarlo@arlo.com by including a screenshot of this review, your case number, email address associated with your Arlo account and your phone number so that our team can follow up with you. We appreciate your understanding.

      Best regards,
      Arlo Team

  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, perfect definition great connectivity but the battery dies very quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. A small delay in notifications. WI FI works well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Cameras

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pick these up for a friend and set them up at a remote location. They are just kind of cheap in there tech-support stunk

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hello RonM,

      Thank you for taking the time to share your honest review. Your feedback will be provided to our development team.

      Best Regards,
      Arlo Team

  • Rated 5 out of 5 stars

    Canera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have several and booth and installed this for a friend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera for the price I'm very happy people in store help me with my first problem which was a faulty camera. They gave me better help in Best Buy then the number to call for the brand of camera itself. Very happy with end result.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Decent camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this camera. Magnet is very strong and pic quality is good.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Not bad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice video quality. Night mode isnt the greatest. Get notifications everytime someone walks bye.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra Security

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These arlo give me extra security where needed in my home.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great night vision

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These actually film better at night without extra light. Our house is higher than a normal slab so the light doesn’t do much but would make someone stop and possibly think twice. Super clear picture and you can zoom in easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Cams to watch the house while away

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave as a christmas gift to my folks. They like it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love Arlo

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera! Clear image and easy to install and replace batteries.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product glad u went to Best Buy and purchased them.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Battery dies too quick

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very upset with the purchase. The battery dies every other day. And I’ve changed the settings several times. At this point I’m thinking it’s a faulty camera. Out of all 3 it’s just one that dies frequently. It gets the less activity.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Reina,

      Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team