Customer Ratings & Reviews

When I set up the cameras one of the cameras would not set up at all. I wished I could of got a new one in exchange.

Easy to install and easy to use cameras. It took a little bit to get working, but the Arlo tech support team helped out and everything turned out great. Easy to access via my smartphone. I recommend this camera system.

Simple and easy to use with smart phone...........

Arlo is the best Arlo 4 is more powerfull the Arlo 3

Junk! 2 of 3 cameras will not read the QR code for set up. I am tech savvy..I have attempted all trouble shooting tips. I have used the sync button, changed brightness, changed devices, restarted the process. Nothing will make the remaining two cameras connect to the app, thus making them worthless!! There is not an alternative method for set up, so I will be returning them. On another note, prior versions of the camera had their own housing in addition to the security mount. These new cameras with security mount have no housing the to back of the camera, it just slips directly into the mount. Seems cheap considering the cost of the cameras!

Can't figure out how to link account with another user. Not very user friendly

Disappointed! One of our cameras went offline within 2 days of installation. Another one, the battery has to be recharged every couple of weeks. We have tried unsuccessfully to have TotalTech return to fix. Several appointments. No show. No call. Would return product, but now we have holes in our home.

That’s not easy to delete old videos. The quality of image could be better.

So far, do good. Extremely satisfied with the purchase of the Arlo camera.

Works really well. Have it set up in my driveway to check on incoming videos. I've had it out there for at least a month now and the battery still reads near full. I plan on upgrading all my Arlo Pro 2s to the 4s.

So simple to set up no router just what you see 15min job

I bought this set about 2 years ago. By far the worst cameras you can get for the price. Ive seen cameras that cost half the amount and work twice as good. I have Gigbyte speed wifi and the cameras take about 45 seconds to show live feed and add another 45 seconds if you want to use the “two way audio”. It will show live feed but porch pirates could be gone with your package before you even get connected. I have it set to max quality and its still super poor quality. When I first set them up I figured they’d get better over time but they haven’t. Worse purchase ever, only reason I still have them is because I don’t feel like installing new cameras. DO NOT BUY, you can get way better cameras for better price.

Don't buy unless you plan on subscribing to their plan and spending an additional $10 a month. Was upgrading from original Arlo and never needed to subscribe. They are useless without the subscription.

It’s ok, no problem with setup. Just not how I wanted it to work. It’s just like a ring doorbell.

Honestly not a huge upgrade over my Pro 2s. I ended up returning these as the difference was not worth $400+.

Really disappointed with this product. I have other arlo products and really like them. These batteries wouldn't last more than a day After being fully charged and on a dollar panel. I returned these and purchased another flood light that has proven reliability. It would be a great camera if the batteries lasted.

Great camera system super easy too use. I’ve recommended them too a hand full of friends and told them too buy from your store because if anything goes wrong it’s super easy too get them replaced or the problem resolved

Product was very good, Service was exceptional. The staff went over and above for me.

I got these along with a pair of Arlo Q's and a doorbell. I had to factory reset the doorbell and one of the Pro 4's to get them to connect. Other than that, they installed beautifully and do exactly the job I've asked of them.

Make sure you can get these to connect to your internet before installing. Unfortunately I didn’t. After positioning them outdoors I then tried to connect. I was able to get one to work for awhile but then list that connection. This was from inside the house within 20 feet from the modem. After spending several hours and researching everything I gave up and removed. Fortunately I was within the 15 day return period and had no problem returning to Best Buy. I basically spent the whole weekend trying to get this to work. During my research I found that this was a common problem and many complaints are out there. I feel like Arlo needs to pay me for a waisted weekend.