Customer Ratings & Reviews
- Model:
- VMC4250P-100NAS
- SKU:
- 6454739
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers have good things to say about the camera quality, ease of use, and installation of the Pro 4 Spotlight Camera. Many also appreciate the night vision, motion detection, spotlight, and field of view. However, some customers express concerns regarding battery life and connectivity issues. A subscription is also mentioned as a necessity for full functionality.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Arlo is great
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as expected. Came packaged well have had no issues. Love arlo cams friends i show video to all say they have great picture quality.
I would recommend this to a friend 2 is Better than 1
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These cameras a great Easy setup Easy install Great camera detail Great camera identification Great object tracking Great Storage Great Discount So impressed we bought 2 sets!
I would recommend this to a friend- Cons mentioned:Connectivity
Do not buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do NOT buy these cameras. Every time you go offline you have to restart them manually. Not worth the money.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi
Thanks for sharing your review. We like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
- Cons mentioned:Battery life
Unimpressed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Batter life is less then other wireless cameras available
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hello Ozarklab,
Thank you for sharing your feedback about your Arlo Pro 4 experience. The battery life of your camera approximately lasts 3-6 months with average use. For tips on how you can extend its battery life, please check this link : https://kb.arlo.com/291/.
If you need further assistance, contact support at https://www.arlo.com/en-us/support/contact.aspx.
Regards,
Arlo Team
^RM
- Pros mentioned:Video quality
Arlo Pro 4 Spotlights
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love that you can see updates on your phone and you can speak through them as well and it's pretty clear on the video it takes. I would definitely recommend them.
I would recommend this to a friend - Pros mentioned:Video quality
Good camera
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this for my back alley specifically because it didnt need the Arlo hub like most other models do. It has a good picture and bright spotlight. Easy to set up and durable.
I would recommend this to a friend Not happy with service!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't installed yet. I'm sure the product is wonderful but I'm not liking the service at this point. The service tech expects us to wait around for 8 hours to show up and then cancelled 5.5 hours into our wait thru an email. in his email he said there would be a 3 hour wait window. The rescheduled date again was for an 8 hour wait window and the date didn't work for us so had to call to reschedule. Was transferred twice and put on hold for another date with a 6 hour wait window. Apparently my time is worthless! Considering cancelling the whole order and returning the products to go somewhere else.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hello Jdcasey,
We are sorry to hear about your support experience and appreciate you for sharing this with us. We would like to learn more about your concern so we can assist you further. Please send us an email at askarlo@arlo.com detailing your concern, including your email address linked to your Arlo account, your contact number and a screenshot of your Best Buy review.
We look forward to hearing from you.
Regards,
Arlo Team
^RM
Atrocious Arlo phone support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Arlo support is atrocious. Rude and useless phone tech.
No, I would not recommend this to a friendAn Excellent Camera!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The camera was an excellent purchase. It operates as expected. When someone comes into the house I receive an alert and the video shows me who is there.
I would recommend this to a friend- Pros mentioned:Overall performance
Good camera with great automation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good camera. Great picture, nice automations. Latency is slight.
I would recommend this to a friend - Cons mentioned:Battery life
OTHER THAN . . . .
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.WE WERE TOLD BY STORE STAFF WHO HAS SAME SYSTEM THAT BATTER LICE IS 10 DAYS TO 2 WEEKS ‘ K HAVE TO CHARGE EVERYDAY . I ACTUALLY ENDED UP PURCHASING ANOTHER SET OF 3 CAMERAS JUST SO I CAN ROTATE CAMERAS AND HAVE CONTINUOUS CAMERA COVERAGE. BATTERY LIFE SUCKS BALLS ! THEY GOT ME !
I would recommend this to a friendBrand response from Arlo Team
Posted .Hi KGUERRA,
Thanks for your feedback. We'd like to work with you to better understand the circumstances of this trouble that you are experiencing with your Arlo Pro 4 camera's battery life draining quickly. Please send us an email at askarlo@arlo.com detailing your concern, including your email address linked to your Arlo account, your contact number and a screenshot of your Best Buy review.
We look forward to hearing from you.
Regards,
Arlo Team
^RM
- Pros mentioned:Overall performance
Easy to install, good battery life
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had cameras from competitors of Arlo. Arlo is far superior. The app experience is fantastic and the cameras are easy to install.
I would recommend this to a friend Good cameras - Know what's in the box
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these cameras to go with the three I already had. They are good cameras and the app is easy to use. Couple of pointers 1. Know what's in the box - Mine came with one indoor/outdoor mount and one indoor mount. Since I was mounting both cameras outside, I had to buy another outdoor mount. 2. When using the Arlo app on a cell phone to activate the camera it works best if your phone is not is some kind of case like an Otter Box. The OCR code scans better that way.
I would recommend this to a friend- Pros mentioned:Motion detection
Arlo Pro 4
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good security camera. Does pick up moving objects well.
I would recommend this to a friend - Cons mentioned:Battery life
Arlo security cámaras
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Battery life it doesn’t provide the life timé warranty, my security cámaras was install around 7 day and the battery’s was in low charge. Not good.
No, I would not recommend this to a friend - Pros mentioned:Overall performance
Camaras
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great camaras they are extremely clear and do the job.
I would recommend this to a friend - Pros mentioned:Video quality
Awesome upgrade from the Pro 3
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up on my Oribi Wifi system. The 2K video is a really nice upgrade. Video is very clear. Battery life similar to the Arlo Pro 3 series. I have now ordered 6 of these. :)
I would recommend this to a friend Not cool
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was told that this system would be able to be on a tv screen and that was not the case. I had to return these and get a set of night owls
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi
Thanks for sharing your review. We like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
- Cons mentioned:Battery life
Bad security camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery has already died after a couple of weeks. Replaced with new charged battery and died within hours. Cannot reach Arlo support
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Christopher,
Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
- Cons mentioned:Connectivity
Arlo pro 4 set
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unless you are a WiFi genius and can take your 5Ghrtz down to 2.5 Ghrtz you can forget about buying this product. You will have problems with connection and lag delay. It is not worth the hassle and the money.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi,
Thanks for sharing your review. The Arlo Pro 4 Cameras are only able to connect to a 2.4 GHz network. For troubleshooting mesh systems, or WiFi connections that have both 2.4 and GHz networks, please refer to troubleshooting on this article: https://kb.arlo.com/000062370.
Alternatives also exist, such as purchasing An Arlo Smart Hub. For further assistance on addressing the concerns you have shared above, please navigate to Settings > Support in the Arlo App for service options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team