Customer Ratings & Reviews
- Model:
- VMC4250P-100NAS
- SKU:
- 6454739
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers have good things to say about the camera quality, ease of use, and installation of the Pro 4 Spotlight Camera. Many also appreciate the night vision, motion detection, spotlight, and field of view. However, some customers express concerns regarding battery life and connectivity issues. A subscription is also mentioned as a necessity for full functionality.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Picture and sound better than expected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is clear even at night love the flexibility of being able to move it wherever I want without worrying about wires
I would recommend this to a friend - Cons mentioned:Connectivity
Camara
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't like this product!is hard to connect to WiFi,I try every steps and still didn't hook up to my phone!they look nice.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi,
Thank you for your review. If you're unable to add your camera to your Base Station/SmartHub or router, read these articles: https://kb.arlo.com/000039094 or https://kb.arlo.com/000062406.
Otherwise, please navigate to Settings > Support in the Arlo App for service options available to you. We appreciate your patience and support.
Regards,
Arlo Team
Animals
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love them . I can see things happening all the time that never knew before. All the Animals that visit us at night.
I would recommend this to a friend- Pros mentioned:Video quality
Arlo
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only thing i wished about the Arlo cameras is the recording time which it only records for 20 seconds! I perfer continuous recording, but everything else I liked the audio, and the wide range recording area.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hello Arlo,
Thank you for sharing your Arlo experience with us. Here's an article that you may check to increase the recording length of your camera : https://kb.arlo.com/1079027/.
If you need assistance, please reach out to support here : https://www.arlo.com/en-us/support/contact.aspx.
Regards,
Arlo Team
^RM
Camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just got it installed today. Very easy to navigate on my phone. My electrician said he always recommends the Arlo camera to customers.
I would recommend this to a friendGreat camera
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have multiple of these. Great detail with 2k. Nuce options. Only negative is you need a subscription for value features.
I would recommend this to a friendShould have gone with Blink. Arlo gouging customer
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible. Should have gone with blink. I ordered in advance of some work being done at my house so I didn’t put them up for a month or so. I had a free month trial of Arlo secure. Now that my trial is up , I’m forced to pay $8 per month for one camera video storage. That was $2.99 less than a year ago. Blink offers the same package for $3 per month. Save your money.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Matthew
Thanks for sharing your review. We would ike to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
- Pros mentioned:Video quality
Great Buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love these cameras! This is my second time buying this brand and I couldn’t be more happy with the quality of the videos
I would recommend this to a friend - Cons mentioned:Battery life
Not worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very expensive, battery does not last as long as they say. 1 camera has no volume. Been using the older Arlos for a few years. Thought the newer Pros would be better, Picture is better but not worth the money to me.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Jeff,
Thank you for taking the time to share your feedback. We would appreciate the opportunity to work with you to address the concerns you shared above. Please send us an e-mail at askarlo@arlo.com and include your case number (if applicable), screenshot of your review for our reference, email address associated with your Arlo account and your phone number so that our team may follow up with you directly.
We appreciate your support and patience.
Thank you,
Arlo Team
^KN
- Cons mentioned:Connectivity
Horrible product
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When you think of Arlo you think of ease of use, quality, and reliable service. Well change your thinking. After purchasing this indoor/outdoor HUB not required camara it never worked correctly. It paid fine in the app but had not signal no matter where it was placed. I have a mesh wifi system at home with 1000 Fiber internet and a coverage of about 5000 square feet. Spent hours resetting it and repairing it. Reading forum after forum. Configuring advanced wifi setting on my Orbi system. Chatting with there tech support online and over the phone. Yet... nothing seemed to make it want to work. I DO NOT RECOMMEND THERE PRODUCTS ANYMORE. I then returned to store and purchased a Eufy security HUB and two 2K indoor/outdoor cameras. They immediately hooked up to my wifi and work anywhere I place them.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Jon1990,
Thank you for taking the time to share your Arlo Pro 4 Spotlight Camera review. Your review is much appreciate and will be shared with the appropriate teams for review.
Best Regards,
Arlo Team
^KN
Arlo cameras
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great cameras easy to set up. I looked into getting security cameras and found Arlo to be more of a bargain than Cox cable security.
I would recommend this to a friend- Pros mentioned:Overall performance
Easy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup, works great even in winter of 2022. Should have a 4 cam package tho
I would recommend this to a friend Night Vision Inop
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great daytime images. Unfortunately, competent thieves work at night, and the night vision did not work. Customer service is the webpage with FAQs. Tried all the recommended remedies to no avail. I give an extra star because of the easy return policy.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi JOHNM,
Thank you for taking the time to share your review.
Support options vary depending on your Arlo plan and your product’s warranty period. If you subscribe to Arlo Secure, Arlo CVR, or Arlo Smart, you’ll receive priority support through phone, email, and chat support with live agents.
Please navigate to Settings > Support within the Arlo app for your available Support options.
Regards,
Arlo Team
- Cons mentioned:Battery life
Poor items for home use.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Solar battery continued to fail to charge batteries; sensitivity not suffice t to preclude recording of mosquitos, birds nor squirrels — result was numerous ‘nuisance alerts’ and batter life limits.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Bill,
Thank you for sharing your feedback. Your feedback is much appreciated and will be shared with the appropriate teams.
Regards,
Arlo Team
Arli security camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent security camera. Geek squad vame and installed it and got it up and running perfectly.
I would recommend this to a friendI spy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product thank you. These cameras are very good and a great camera for security thank you again.
I would recommend this to a friend- Pros mentioned:Video quality
Arlo cameras
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great cameras. Put them up on the back corners of our house and video quality is great. Nicely installed by geek squad.
I would recommend this to a friend arlo
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.its ok, but we have the 4k arlo which is much better.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Deeb,
We value your feedback and appreciate you sharing this to us. We'll forward your feedback with our internal teams. We thank you taking a moment to leave us a comment.
Regards,
Arlo Team
^RM
They work pretty well
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and set up, but I do wish that I could select cameras individually to be on while others are off,
I would recommend this to a friendHappy Arlo User
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the Arlo camera's. They are so easy to set up and use. I can place them anywhere and move them around whenever I want.
I would recommend this to a friend