Customer Ratings & Reviews
- Model:
- VMC4250P-100NAS
- |
- SKU:
- 6454739
Customer reviews
Rating 4.2 out of 5 stars with 4653 reviews
(4,653 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers appreciate the Pro 4 Spotlight Camera's overall performance and excellent video quality. Many users also find the night vision and motion detection to be satisfactory. However, some customers have expressed concerns about the battery life and connectivity. A few customers have also mentioned issues with the mounting system and response time.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
2 is Better than 1
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These cameras a great Easy setup Easy install Great camera detail Great camera identification Great object tracking Great Storage Great Discount So impressed we bought 2 sets!
This review is from Arlo - Pro 4 Spotlight Camera, 3 Pack - VMC4350P - White
I would recommend this to a friend- Cons mentioned:Connectivity
Rated 1 out of 5 stars
Lost $500
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The cámaras could not connect to the internet. I switched to a 2000 megabits and only one of the three cámaras connected. I cannot return them so I just have to take a huge loss of $500
This review is from Arlo - Pro 4 Spotlight Camera, 3 Pack - VMC4350P - White
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Jose,
We want to work with you to address the installation concern you shared. Please send us an e-mail at askarlo@arlo.com with a screenshot of this review, your case number, the email address associated with your Arlo account, and your phone number so our team can follow up with you. We appreciate your understanding.
Best regards,
Arlo Team
- Cons mentioned:Battery life
Rated 1 out of 5 stars
Missing Footage
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When on battery and WiFi, cameras don’t capture enough footage. There is a lag between the start of an event and when they start recording such that I often only get half of what happens.
This review is from Arlo - Pro 4 Spotlight Camera Security Bundle - 3 Wire-Free Cameras Indoor/Outdoor 2K with Color Night Vision (12 pieces) - White
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Rich,
Thanks for your review. If your camera is not detecting motion anymore, refer to this article to learn how to troubleshoot: https://kb.arlo.com/994085. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.
We appreciate your support.
Best regards,
Arlo Team
Rated 1 out of 5 stars
These cameras are Sub Par and Ineffective
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Your Arlo Pro 4 cameras do not function at the same range as our old Arlo 1 cameras. There are no videos saved, when Arlo 1 still has a week of video history. Arlo pro 4 is so stupidly sensitive that setting motion alert to 10% would still result in the camera picking up small leaf and flag movement. Your Best Buy return policy was shorter than the camera benefits lasted, so now that we know we are not satisfied we can no longer return it. We are deeply upset at both Best Buy and Arlo for selling and providing such a poor product to us.
This review is from Arlo - Pro 4 Spotlight Camera Security Bundle - 3 Wire-Free Cameras Indoor/Outdoor 2K with Color Night Vision (12 pieces) - White
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Pamela,
We want to work with you to address the concern you shared. Please send us an e-mail at askarlo@arlo.com with a screenshot of this review, your case number, the email address associated with your Arlo account, and your phone number so our team can follow up with you. We appreciate your understanding.
Best regards,
Arlo Team
- Cons mentioned:Battery life
Rated 2 out of 5 stars
Unimpressed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Batter life is less then other wireless cameras available
This review is from Arlo - Pro 4 Spotlight Camera Security Bundle - 3 Wire-Free Cameras Indoor/Outdoor 2K with Color Night Vision (12 pieces) - White
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hello Ozarklab,
Thank you for sharing your feedback about your Arlo Pro 4 experience. The battery life of your camera approximately lasts 3-6 months with average use. For tips on how you can extend its battery life, please check this link : https://kb.arlo.com/291/.
If you need further assistance, contact support at https://www.arlo.com/en-us/support/contact.aspx.
Regards,
Arlo Team
^RM
- Pros mentioned:Video quality
Rated 5 out of 5 stars
Good camera
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this for my back alley specifically because it didnt need the Arlo hub like most other models do. It has a good picture and bright spotlight. Easy to set up and durable.
This review is from Arlo - Pro 4 Spotlight Camera, 1 Pack - VMC4050P - White
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
Good camera with great automation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good camera. Great picture, nice automations. Latency is slight.
This review is from Arlo - Pro 4 Spotlight Camera, 3 Pack - VMC4350P - White
I would recommend this to a friend Rated 1 out of 5 stars
Not happy with service!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't installed yet. I'm sure the product is wonderful but I'm not liking the service at this point. The service tech expects us to wait around for 8 hours to show up and then cancelled 5.5 hours into our wait thru an email. in his email he said there would be a 3 hour wait window. The rescheduled date again was for an 8 hour wait window and the date didn't work for us so had to call to reschedule. Was transferred twice and put on hold for another date with a 6 hour wait window. Apparently my time is worthless! Considering cancelling the whole order and returning the products to go somewhere else.
This review is from Arlo - Pro 4 Spotlight Camera Security Bundle - 3 Wire-Free Cameras Indoor/Outdoor 2K with Color Night Vision (12 pieces) - White
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hello Jdcasey,
We are sorry to hear about your support experience and appreciate you for sharing this with us. We would like to learn more about your concern so we can assist you further. Please send us an email at askarlo@arlo.com detailing your concern, including your email address linked to your Arlo account, your contact number and a screenshot of your Best Buy review.
We look forward to hearing from you.
Regards,
Arlo Team
^RM
- Pros mentioned:Video quality
Rated 5 out of 5 stars
Arlo Pro 4 Spotlights
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love that you can see updates on your phone and you can speak through them as well and it's pretty clear on the video it takes. I would definitely recommend them.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Arlo WiFi Cameras - Excellent Home Addition
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best investment for the home. Installation and set up a breeze. User friendly app to view cameras. Excellent picture quality and not bad for the price.
This review is from Arlo - Pro 4 Spotlight Camera, 3 Pack - VMC4350P - White
I would recommend this to a friend - Cons mentioned:Battery life
Rated 1 out of 5 stars
Worst Support System
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Support system is not helpful. Can not share video from camera with members of the family. Battery lasts only four-five days even though product description says it lasts for months.
This review is from Arlo - Pro 4 Spotlight Camera Security Bundle - 3 Wire-Free Cameras Indoor/Outdoor 2K with Color Night Vision (12 pieces) - White
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Poonam,
Thanks for your review. To have more than one user view the camera simultaneously, use the Grant Access feature. You can read here to learn how to use this feature: https://kb.arlo.com/000039106. For further assistance, navigate to Settings > Support in the Arlo App for available service options.
Best regards,
Arlo Team
- Pros mentioned:Video quality
Rated 5 out of 5 stars
Awesome upgrade from the Pro 3
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up on my Oribi Wifi system. The 2K video is a really nice upgrade. Video is very clear. Battery life similar to the Arlo Pro 3 series. I have now ordered 6 of these. :)
This review is from Arlo - Pro 4 Spotlight Camera, 3 Pack - VMC4350P - White
I would recommend this to a friend - Pros mentioned:Motion detection
Rated 4 out of 5 stars
Arlo Pro 4
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good security camera. Does pick up moving objects well.
This review is from Arlo - Pro 4 Spotlight Camera, 1 Pack - VMC4050P - White
I would recommend this to a friend - Cons mentioned:Battery life
Rated 1 out of 5 stars
Short battery Life.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Baterry life is only two weeks for my setup. Continuous Video Monitoring is only available if yhe cameras are connected to a power supply. Ended up returning.
This review is from Arlo - Pro 4 Spotlight Camera Security Bundle - 3 Wire-Free Cameras Indoor/Outdoor 2K with Color Night Vision (12 pieces) - White
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi,
Thanks for sharing your review. We are sorry to hear you chose to return your Arlo Pro 4 Camera. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Arlo is great
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as expected. Came packaged well have had no issues. Love arlo cams friends i show video to all say they have great picture quality.
This review is from Arlo - Pro 4 Spotlight Camera, 3 Pack - VMC4350P - White
I would recommend this to a friend Rated 5 out of 5 stars
An Excellent Camera!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The camera was an excellent purchase. It operates as expected. When someone comes into the house I receive an alert and the video shows me who is there.
This review is from Arlo - Pro 4 Spotlight Camera, 1 Pack - VMC4050P - White
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 4 out of 5 stars
Camaras
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great camaras they are extremely clear and do the job.
This review is from Arlo - Pro 4 Spotlight Camera, 3 Pack - VMC4350P - White
I would recommend this to a friend - Cons mentioned:Connectivity
Rated 1 out of 5 stars
Do not buy Arlo
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.On our 2nd Arlo Pro4 and can't get it to stay connected which happened with the 1st one. There is no support provided by Arlo, even though they advertise that they do the first 3 months. DO NOT BUY. Wasted time and money on this product.
This review is from Arlo - Pro 4 Spotlight Camera, 1 Pack - VMC4050P - White
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi MikeD,
We like to work with you to address the concern you shared. Please send us an e-mail at askarlo@arlo.com by including a screenshot of this review, your case number, the email address associated with your Arlo account, and your phone number so that our team can follow up with you. We appreciate your understanding.
Best regards,
Arlo Team
- Cons mentioned:Connectivity
Rated 1 out of 5 stars
Arlo pro 4 disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this thinking it would work but it just disconnects from the internet often and I have a eero 6 mesh system that is suppose to help it but it doesn’t.
This review is from Arlo - Pro 4 Spotlight Camera Security Bundle - 3 Wire-Free Cameras Indoor/Outdoor 2K with Color Night Vision (12 pieces) - Black
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Olliver,
Thank you for your review. If your Arlo camera is offline, please follow these troubleshooting steps: https://kb.arlo.com/1133448. If you still need further help, please navigate to Settings > Support in the Arlo App for service options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
- Pros mentioned:Video quality
Rated 5 out of 5 stars
Great camera
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great cameras. Excellent picture quality. The app allows you the ability change the video settings and notifications easily. Great security product but they are a little pricey.
This review is from Arlo - Pro 4 Spotlight Camera, 3 Pack - VMC4350P - White
I would recommend this to a friend










