Customer Ratings & Reviews
- Model:
- VMC4250P-100NAS
- SKU:
- 6454739
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers have good things to say about the camera quality, ease of use, and installation of the Pro 4 Spotlight Camera. Many also appreciate the night vision, motion detection, spotlight, and field of view. However, some customers express concerns regarding battery life and connectivity issues. A subscription is also mentioned as a necessity for full functionality.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Video quality
Best camera
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little on the pricey side but video quality and how it’s made makes this the best on the market. Highly recommend.
I would recommend this to a friend Works Great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upgrade from my Arlo 2’s. Easy setup and use. Will miss the free storage the Arlo 2’s provided.
I would recommend this to a friendThere okay
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quality of the camera and sound are not that great and I have it on the inside of my home. So should be great quality
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Rashod,
Thanks for sharing your review. We like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
Awesome Cameras
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Camera System... wireless and i can put them were ever i want to, without the wires and in any position.. two thumbs up ...
I would recommend this to a friendUse to be a great company with cloud services
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Arlo was originally a great name that offered the first true wireless security cameras and cloud storage. Still has the same nice design but in the crowded market and now charging you monthly fees for cloud storage they are a secondary consideration.
I would recommend this to a friendBrand response from Arlo Team
Posted .Hello Harley,
Thanks for your review. We will share your feedback to the development team. We also want to let you know there are some features that are still available without an Arlo Subscription. You can read more about it here: https://kb.arlo.com/000062312.
Additionally, we’ve added new Priority Support services to benefit Arlo users with service plans and users currently on an Arlo trial which includes priority agent assignment and support via chat and phone, which will be effective October 4, 2021.
If you do not have a service plan (paid or trial), but your product is within warranty, you’ll still have access to support through agent-assisted support via chat, virtual assistant, and through Arlo Community. Please navigate to Settings > Support in the Arlo App for service options available to you.
Best Regards,
Arlo Team
Issue with cameras after few months
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The first few months were great with product.It first started with 1 camera not working. 2 months later, the 2nd camera stopped working. I tried troubleshooting for hours , but I had no luck. Also, it doesn't always record with motion. App issues as well. Sometimes, you're not able to view recordings for a few days with a paid subscription. Unfortunately I will probably have to take a loss & find a better solution for my home. Bought this in December of 2022
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi,
Thanks for sharing your review. We like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
- Cons mentioned:Connectivity
Not happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very unhappy. Tried everything possible to connect and was unsuccessful. Returned to the store.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hello
Thank you for taking the time to write your experience. Your feedback helps us to improve our services. We'll share your feedback to the relevant team. We appreciate your understanding.
Best regards,
Arlo Team
Security Camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality carmera. Detects and records to App. Quality of recordingis excellent. Expensive but worth the extra money
I would recommend this to a friend- Cons mentioned:Battery life
Battery doesn’t last
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The battery on these devices don’t last. It says it can last up to 6 months but that’s if you they are used minimal or on standby. As if security systems were made to be on standby…. Arlo does not account for daily activities, pets, birds and anything else that may set off the cameras. In my opinion, I don’t want to disarm my house because the point is to catch security footage at a given time. However, due to battery performance I have to give up security. I am realistic about batteries not lasting forever, but the battery of these devices does not last up to 2 months with moderate use.
I would recommend this to a friendBrand response from Arlo Team
Posted .Hi CastleMe,
Thank you for taking the time to share your Arlo Pro 4 review. We recommend trying out these tips detailed here to extend your Arlo Pro 4 cameras' battery life: https://kb.arlo.com/291
If after you've tried these tips and notice your cameras' battery life does not improve, please reach out to our Arlo Support team. You may reach our support team via the Arlo App > Settings > Support or visit: https://www.arlo.com/en-us/support/contact.aspx
Best Regards,
Arlo Team
^KN
good quality
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture quality, easy to install and set-up after reading directions more than 5 times. The app was super easy to navigate.
I would recommend this to a friend- Pros mentioned:Overall performance
Love my Arlo
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these camera's. I have 4 & plan on getting more
I would recommend this to a friend Arlo security camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Takes great pictures even in low light. Great battery life
I would recommend this to a friendSimple to use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simple to use. A little trouble getting to hook up to my wireless network but support walked me through and got it connected
I would recommend this to a friend- Pros mentioned:Motion detection
Camera and solar are recommended!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! It gives details of what’s going on such as tells if it’s person, motion, vehicle and packages going on camera.
I would recommend this to a friend - Pros mentioned:Video quality
Easy to install
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install and setup. The image is pretty clear and the field of vision is good.
I would recommend this to a friend - Cons mentioned:Battery life
Ok, not great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Okay battery quality - would definitely spend the extra few dollars for the next release without the hub. The battery life has been poor compared to the others
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi TDanny,
Thanks for your feedback. Here's an article that you may check to learn how you can extend the battery life of your Arlo camera : https://kb.arlo.com/291/.
Feel free to contact Arlo Support Team if you need assistance : https://www.arlo.com/en-us/support/contact.aspx.
Regards,
Arlo Team
^RM
good job
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.arrived when they said they took a little longer then expected good service what more could you ask for the product is easy to use
I would recommend this to a friend- Pros mentioned:Video quality
Security Cameras
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The security cameras are the best. everything is clear and precise and the the price was very reasonable
I would recommend this to a friend Disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sure they would be great if they would connect to my Wi-Fi. And past the return date. So stuck with expensive cameras. Sucks for real but delivery was fast.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi,
Thank you for your review.
If you're unable to add your camera to your Base Station/SmartHub or router, read these articles: https://kb.arlo.com/000039094 or https://kb.arlo.com/000062406.
Otherwise, please navigate to Settings > Support in the Arlo App for service options available to you. We appreciate your patience and support.
Regards,
Arlo Team
Keeping Family Safe
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase for easy of mind - It protects my family and property.
I would recommend this to a friend