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Customer reviews

Rating 4.2 out of 5 stars with 4653 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers appreciate the Pro 4 Spotlight Camera's overall performance and excellent video quality. Many users also find the night vision and motion detection to be satisfactory. However, some customers have expressed concerns about the battery life and connectivity. A few customers have also mentioned issues with the mounting system and response time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 133 Showing 2,641-2,660 of 4,653 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Easy Setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fairly easy setup and good quality picture! This was easy to setup and easy to mount. My Father in-law who likes to spy on his neighbors loved this gift.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The best around

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best surveillance cameras on the market. I had the ring camera before I purchased the Arlo, the ring can’t touch them at all. Doesn’t come close

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Little Camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome camera. I had a Pro 3, so I expected the same or better performance and this camera delivered. Perfect addition to my system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo pro 4

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased these cameras for an upgrade of my Arlo pro 2 couldn’t be any happier the Arlo pro 4 system is smarter and tracks the movement.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Bad security camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery has already died after a couple of weeks. Replaced with new charged battery and died within hours. Cannot reach Arlo support

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Christopher,

      Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team

  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Awwwful

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Batteries do not last but a day. After they are hung up it’s not easy to replace the batteries every day. Have 3 and only 2 work.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Leslie,

      Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Simple Security

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera. Purchased a single and then a 3 pack. A bit on the pricey side. But not having to purchase a hub makes up for it. Great video and sound.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Do not buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do NOT buy these cameras. Every time you go offline you have to restart them manually. Not worth the money.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi

      Thanks for sharing your review. We like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Arlo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent better then the older arlo cameras I have. Picks up animals and people great. Love the spot light.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Battery life is very less

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is really bad. Need to climb up and change the batteries again and again. Need to return, please help to return

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Why did I wait!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great accuity and love the library! I've never been nosey but knowledge is power. So waiting is silly!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned as it just took too long to buffer. Really need to bring the hub back as this was not worth the price - well any price as it is just too slow & not a great quality picture

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    They Don't Tell You....

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't buy these cameras if you want CVR (continuous video recording). They don't tell you that you pay $14.99 PER CAMERA EACH MONTH if you want this service!!! This is ridiculous!!!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Cameras

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and easy to use cameras for your home................................................

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    arlo camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    camera does not always know wind from person/animal

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hello arlocamera,

      Thank you for taking the time to share your feedback about receiving incorrect smart notifications. Your feedback will be provided to our development team. In the meantime, please share these videos with the development team by choosing "donate" from your library. When library content is donated, it is sent to the Arlo development team for research/analytics purposes. The video isn't shared with anyone outside the development team or on the Arlo website.

      We appreciate your support and understanding.

      Best Regards,
      Arlo Team

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Clear image camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera!! The whole system has been great. Glad we decided to invest in keeping our property and family a little bit safer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Arlo cameras

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the Arlo 2 pack over a year ago with floodlight. Cameras work great will be buying more soon

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    The best camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how easy this system is for use, great quality of video and come with 3 month trial, I love these features it has... Great job y'all

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    CC adapter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was no AC adapter to charge the battery. Wanted to buy the alto charger but none was available to match the camera even the 25ft. Charging cable was not available to match the camera. Will never buy after market products for something so expensive. That’s why it was returned.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Papa70,

      Thanks for your feedback. Arlo support team can help you with the concern you raised above. Please contact support at https://www.arlo.com/en-us/support/contact.aspx.

      We look forward to hearing from you.

      Regards,
      Arlo Team
      ^RM

  • Rated 2 out of 5 stars

    Camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unable to return because it's after 14 days. Bought a new house and moved on in 6/23, came with ADT system something I wasn't expecting. So now I'm stuck with these new cameras in a box unused and unable to return. Your 14 day policy sucks.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hello,

      Thank you for your review. We are sorry to hear you are unable to return your cameras back to Best Buy. If you do decide to install your Arlo System, we are happy to assist with installation or any questions you may have.

      Thank you for your understanding.

      Best Regards,
      Arlo Team