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Customer reviews

Rating 4.2 out of 5 stars with 4653 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers appreciate the Pro 4 Spotlight Camera's overall performance and excellent video quality. Many users also find the night vision and motion detection to be satisfactory. However, some customers have expressed concerns about the battery life and connectivity. A few customers have also mentioned issues with the mounting system and response time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 134 Showing 2,661-2,680 of 4,653 reviews
  • Rated 2 out of 5 stars

    Not cool

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told that this system would be able to be on a tv screen and that was not the case. I had to return these and get a set of night owls

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi

      Thanks for sharing your review. We like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team

  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Flaky, doesn’t connect at times

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I hadn’t wasted money on this camera. I find it disconnects itself for no apparent reason and the app doesn’t see the camera.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Arlo Pro 4

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love the new Arlo Pro 4. The cameras are so crystal clear and love how easy it was to set up. I strongly recommend this product.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Not for older people

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this would have been a good system till i found out you had to get up remove the batteries and recharge them...Our ladder days are over..

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for available service options.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Cameras

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install, great picture very easy to use, lots of options at the click of a button in app

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great value, easy set up.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. Video is clear. I really like the ability to set up specific alert zones. There is a slight delay in live mode but nothing major.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Arlo Security cameras are an excellent product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Arlo security cameras are wonderful.Easy to use and set. Pictures are very clear. Excellent products.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Bad choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was ever told I needed a solar panel to charge it Camels areput up high to can not reach then to charge them first time I was let down by Best Buy sales men he was terrable

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got it installed today. Very easy to navigate on my phone. My electrician said he always recommends the Arlo camera to customers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Cameras!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have to say, the Pro 4 cameras are the bomb! Crystal clear recordings and the sound clarity is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras were the perfect addition to our house. They were very easy to setup and use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Where the dvr I was told that one came with and would be mounted

    I would recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Thank you for reaching out. Detected audio or motion will have the videos saved in the Arlo cloud with your Arlo Smart trial. You can then access these cloud recordings via the Arlo app. To continue having access to cloud recording after your Arlo Smart trial, you will have the option to subscribe to an Arlo Smart Premier or Elite plan. You can also choose not to have a service plan and have your content saved via local storage. You can record 2K videos from Arlo Pro 4 to a USB device by inserting a USB device into a compatible Arlo SmartHub. For more information on local storage: https://kb.arlo.com/1146850 ^KN

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Picture and sound better than expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is clear even at night love the flexibility of being able to move it wherever I want without worrying about wires

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The image clarity is amazing. Must have for any homeowner that wants a little leave of mind

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love these cameras! This is my second time buying this brand and I couldn’t be more happy with the quality of the videos

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I-C-U

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice features and easy to use app to provide easy security. Make sure you select the proper wireless signal - 2G.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very expensive, battery does not last as long as they say. 1 camera has no volume. Been using the older Arlos for a few years. Thought the newer Pros would be better, Picture is better but not worth the money to me.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Jeff,

      Thank you for taking the time to share your feedback. We would appreciate the opportunity to work with you to address the concerns you shared above. Please send us an e-mail at askarlo@arlo.com and include your case number (if applicable), screenshot of your review for our reference, email address associated with your Arlo account and your phone number so that our team may follow up with you directly.

      We appreciate your support and patience.

      Thank you,
      Arlo Team
      ^KN

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Animals

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them . I can see things happening all the time that never knew before. All the Animals that visit us at night.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have multiple of these. Great detail with 2k. Nuce options. Only negative is you need a subscription for value features.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Arlo pro 4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality although I guess in my location away from the router it does not get movement right away

    I would recommend this to a friend