Customer Ratings & Reviews
- Model:
- VMC4250P-100NAS
- |
- SKU:
- 6454739
Customer reviews
Rating 4.2 out of 5 stars with 4653 reviews
(4,653 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers appreciate the Pro 4 Spotlight Camera's overall performance and excellent video quality. Many users also find the night vision and motion detection to be satisfactory. However, some customers have expressed concerns about the battery life and connectivity. A few customers have also mentioned issues with the mounting system and response time.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Arlo cameras
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great cameras easy to set up. I looked into getting security cameras and found Arlo to be more of a bargain than Cox cable security.
This review is from Arlo - Pro 4 Spotlight Camera, 3 Pack - VMC4350P - White
I would recommend this to a friendRated 3 out of 5 stars
Not impressed...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good DIY low budget camera. Not recommended for REAL security!
This review is from Arlo - Pro 4 Spotlight Camera, 3 Pack - VMC4350P - White
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Tony,
We appreciate you leaving your feedback with us. To help you configure the settings of your Arlo camera to work as expected, please contact Arlo Support Team https://www.arlo.com/en-us/support/contact.aspx. We look forward to hearing from you.
Regards,
Arlo Team
^RM
Rated 1 out of 5 stars
Not worth the price
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its more an expensive toy. No free video like pro 1 and 2. Even the trail video will not work with fire fox browser. Late alerts.
This review is from Arlo - Pro 4 Spotlight Camera, 1 Pack - VMC4050P - White
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi,
Thanks for your review. With all new Arlo Cameras, you will receive a free trial version of Arlo Secure which includes 30 Day cloud recording. Once the free trial ends, there are still features available. You can read more about it here: https://kb.arlo.com/000062312.
Also, we have many affordable subscriptions plans for your convenience, please refer to article for details: https://kb.arlo.com/88.
We appreciate your support and understanding.
Best regards,
Arlo Team
- Cons mentioned:Connectivity
Rated 1 out of 5 stars
not useful
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We thought these cameras would be good. But the Geek Squad could not get them to link up to the app. We ended up returning them.
This review is from Arlo - Pro 4 Spotlight Camera Security Bundle - 3 Wire-Free Cameras Indoor/Outdoor 2K with Color Night Vision (12 pieces) - White
No, I would not recommend this to a friend - Cons mentioned:Mounting system
Rated 5 out of 5 stars
Good product, no permanent mount
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, tons of features, however, it does not come with a permanent mount, and for the price, that's a bit ridiculous.
This review is from Arlo - Pro 4 Spotlight Camera, 1 Pack - VMC4050B - Black
I would recommend this to a friend Rated 5 out of 5 stars
Amazing
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality, clear and easy to use. Highly recommend to anyone looking for cameras.
This review is from Arlo - Pro 4 Spotlight Camera Security Bundle - 3 Wire-Free Cameras Indoor/Outdoor 2K with Color Night Vision (12 pieces) - Black
I would recommend this to a friend- Cons mentioned:Connectivity
Rated 1 out of 5 stars
Camara
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't like this product!is hard to connect to WiFi,I try every steps and still didn't hook up to my phone!they look nice.
This review is from Arlo - Pro 4 Spotlight Camera Security Bundle - 3 Wire-Free Cameras Indoor/Outdoor 2K with Color Night Vision (12 pieces) - White
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi,
Thank you for your review. If you're unable to add your camera to your Base Station/SmartHub or router, read these articles: https://kb.arlo.com/000039094 or https://kb.arlo.com/000062406.
Otherwise, please navigate to Settings > Support in the Arlo App for service options available to you. We appreciate your patience and support.
Regards,
Arlo Team
Rated 2 out of 5 stars
Night Vision Inop
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great daytime images. Unfortunately, competent thieves work at night, and the night vision did not work. Customer service is the webpage with FAQs. Tried all the recommended remedies to no avail. I give an extra star because of the easy return policy.
This review is from Arlo - Pro 4 Spotlight Camera Security Bundle - 3 Wire-Free Cameras Indoor/Outdoor 2K with Color Night Vision (12 pieces) - White
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi JOHNM,
Thank you for taking the time to share your review.
Support options vary depending on your Arlo plan and your product’s warranty period. If you subscribe to Arlo Secure, Arlo CVR, or Arlo Smart, you’ll receive priority support through phone, email, and chat support with live agents.
Please navigate to Settings > Support within the Arlo app for your available Support options.
Regards,
Arlo Team
Rated 3 out of 5 stars
arlo
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.its ok, but we have the 4k arlo which is much better.
This review is from Arlo - Pro 4 Spotlight Camera Security Bundle - 3 Wire-Free Cameras Indoor/Outdoor 2K with Color Night Vision (12 pieces) - Black
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Deeb,
We value your feedback and appreciate you sharing this to us. We'll forward your feedback with our internal teams. We thank you taking a moment to leave us a comment.
Regards,
Arlo Team
^RM
- Cons mentioned:Battery life
Rated 1 out of 5 stars
Poor items for home use.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Solar battery continued to fail to charge batteries; sensitivity not suffice t to preclude recording of mosquitos, birds nor squirrels — result was numerous ‘nuisance alerts’ and batter life limits.
This review is from Arlo - Pro 4 Spotlight Camera Security Bundle - 3 Wire-Free Cameras Indoor/Outdoor 2K with Color Night Vision (12 pieces) - White
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Bill,
Thank you for sharing your feedback. Your feedback is much appreciated and will be shared with the appropriate teams.
Regards,
Arlo Team
Rated 5 out of 5 stars
Arlo cameras
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great cameras. Put them up on the back corners of our house and video quality is great. Nicely installed by geek squad.
This review is from Arlo - Pro 4 Spotlight Camera, 2 Pack - VMC4250B - Black
I would recommend this to a friend- Cons mentioned:Battery life
Rated 1 out of 5 stars
The battery only last for 3 days
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gotta replace the battery every 3 days, kind of suck.
This review is from Arlo - Pro 4 Spotlight Camera Security Bundle - 3 Wire-Free Cameras Indoor/Outdoor 2K with Color Night Vision (12 pieces) - White
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi
Thanks for sharing your review. We would like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
Rated 5 out of 5 stars
Happy Arlo User
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the Arlo camera's. They are so easy to set up and use. I can place them anywhere and move them around whenever I want.
This review is from Arlo - Pro 4 Spotlight Camera, 2 Pack - VMC4250B - Black
I would recommend this to a friendRated 5 out of 5 stars
Awesome Cameras
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Camera System... wireless and i can put them were ever i want to, without the wires and in any position.. two thumbs up ...
This review is from Arlo - Pro 4 Spotlight Camera, 1 Pack - VMC4050P - White
I would recommend this to a friend- Pros mentioned:Video quality
Rated 5 out of 5 stars
Best camera
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little on the pricey side but video quality and how it’s made makes this the best on the market. Highly recommend.
This review is from Arlo - Pro 4 Spotlight Camera, 1 Pack - VMC4050B - Black
I would recommend this to a friend Rated 5 out of 5 stars
They work pretty well
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and set up, but I do wish that I could select cameras individually to be on while others are off,
This review is from Arlo - Pro 4 Spotlight Camera, 3 Pack - VMC4350B - Black
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
good quality
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture quality, easy to install and set-up after reading directions more than 5 times. The app was super easy to navigate.
This review is from Arlo - Pro 4 Spotlight Camera, 3 Pack - VMC4350P - White
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Arli security camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent security camera. Geek squad vame and installed it and got it up and running perfectly.
This review is from Arlo - Pro 4 Spotlight Camera, 1 Pack - VMC4050B - Black
I would recommend this to a friend Rated 2 out of 5 stars
Use to be a great company with cloud services
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Arlo was originally a great name that offered the first true wireless security cameras and cloud storage. Still has the same nice design but in the crowded market and now charging you monthly fees for cloud storage they are a secondary consideration.
This review is from Arlo - Pro 4 Spotlight Camera Security Bundle - 3 Wire-Free Cameras Indoor/Outdoor 2K with Color Night Vision (12 pieces) - White
I would recommend this to a friendBrand response from Arlo Team
Posted .Hello Harley,
Thanks for your review. We will share your feedback to the development team. We also want to let you know there are some features that are still available without an Arlo Subscription. You can read more about it here: https://kb.arlo.com/000062312.
Additionally, we’ve added new Priority Support services to benefit Arlo users with service plans and users currently on an Arlo trial which includes priority agent assignment and support via chat and phone, which will be effective October 4, 2021.
If you do not have a service plan (paid or trial), but your product is within warranty, you’ll still have access to support through agent-assisted support via chat, virtual assistant, and through Arlo Community. Please navigate to Settings > Support in the Arlo App for service options available to you.
Best Regards,
Arlo Team
Rated 5 out of 5 stars
Security Camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality carmera. Detects and records to App. Quality of recordingis excellent. Expensive but worth the extra money
This review is from Arlo - Pro 4 Spotlight Camera, 1 Pack - VMC4050P - White
I would recommend this to a friend