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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 4653 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers appreciate the Pro 4 Spotlight Camera's overall performance and excellent video quality. Many users also find the night vision and motion detection to be satisfactory. However, some customers have expressed concerns about the battery life and connectivity. A few customers have also mentioned issues with the mounting system and response time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 139 Showing 2,761-2,780 of 4,653 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Arlo Pro 4 camera works just as well as other Arlo products.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Arlo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system. Easy to use and reliable. This is my second Arlo system for my personal property and business

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Not easy to use

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried for 2 days to get my phone and arlo to sync and it wouldn't. Got too frustrated with it im goingbto return it and get my 200 back

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Shydydsu,

      Thanks for raising this with us. We would appreciate an opportunity to assist you with getting your Arlo Pro 4 camera installed. Please send us an email at askarlo@arlo.com detailing your concern, including your email address linked to your Arlo account, your contact number and a screenshot of your Best Buy review.

      We look forward to hearing from you.

      Regards,
      Arlo Team
      ^RM

  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Arlo caneras

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had these cameras in my old house and they worked perfectly. Unfortunately one of this cameras stopped working after 2 weeks. Waiting on replacement

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    NOT SECURITY CAMERAS

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If no stars was an option. It would have ZERO stars. Without their 120$ a year subscription they are NOT SECURITY CAMERAS!!! Just cameras you can tap into.. without the subscription: No motion detection, No video storage. Cameras will not turn on and monitor motion even with the system set for away. You can only view live feeds.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Kristina

      Thanks for sharing your review. We'd like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team

  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Dissatisfied Customer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to charge tbe batteries frequently ,when i purchased item the advertisement said batteries lasted up to 6 months.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Watcher1,

      Thank you for taking the time to share your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      Regards,
      Arlo Team

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Surveillance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a charm. It’s everything that I expected. I don’t regret my choice. 5 stars out of 5 recommended

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great camera.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. Great video/audio. We have 5 total cameras running and have not had an issue with any.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Security cameras.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Excellent installation & professional technician.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great cameras. Love the fact that they are wireless and can use a solar panel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best camera ever! Had others before. But this one can tell between a person animal or vehicle!

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great camaras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras are great and they show a really good resolution. I love the app and how easy it is to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Security Camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great wireless camera, easy to setup from the Arlo app and they have a long battery life!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice Security Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a small camera and does a great job of monitoring activity outside my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pamlico

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent camera, highly recommended—camera angle is wide enough I can see my elderly neighbor’s house

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Security camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, it’s been working fine. Unfortunately it doesn’t work with the Apple Home app, even though it’s advertised as it does. An additional device is needed for the connection

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Arlo Pro 4

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, easy to install, performs as stated. Very satisfied. Glad I purchased this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to set up, great resolution

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great resolution and battery life. I now know every time a rabbit or squirrel wanders near my back door. Great cameras for giving some peace of mind regarding what’s outside. Two things to know: 1) these work best in places that don’t drop much below zero; and 2) in order to have your video saved you have to subscribe to their service at $10/mo. That wasn’t the case with their older products.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Mrs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great and is exactly what I wanted. Very easy to mount.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Arlo Camera are the Best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible camera! Would recommend for all residential camera security. Easy to install and maintain.

    I would recommend this to a friend