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Customer Ratings & Reviews

Your price for this item is $139.99
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Customer reviews

Rating 4.2 out of 5 stars with 4653 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers have good things to say about the camera quality, ease of use, and installation of the Pro 4 Spotlight Camera. Many also appreciate the night vision, motion detection, spotlight, and field of view. However, some customers express concerns regarding battery life and connectivity issues. A subscription is also mentioned as a necessity for full functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 142 Showing 2,821-2,840 of 4,653 reviews
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added to an existing system. The video and images are great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for a quick install and leave of mind

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, easy to install, the app could be improved but overall happy

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great Camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great camera and great quality and easy to set up and mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera's

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and easy installation work great thank you very much

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing that i don't like is It sucks that only one person can be logged into the app at a time. If I'm logged in and my husband opens the app it will log me out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Arlo, It opens fast and is very clear. I love it more than my ring.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great outdoor camera

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera. I will be back to purchase more. Set up was easy

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    would not buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a VMB4500 base station, per Arlo's web site it is compatible with Arlo pro 4. The cameras connect to the base station. They send me notification when they detect motion but they do not send the video to my library. worked fine with trial subscription. wanted cameras to work with my base not pay extra for subscription

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Susanna,

      Thank you for your review. For more information on how to see saved videos via direct storage access without a paid subscription, please read the following article: https://kb.arlo.com/000062337.

      We appreciate your patience and understanding.

      Best Regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Excellent for home security

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent audio and video quality; peace of mind for home security.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Arlo pro 4 camera system

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always used the Arlo’s but I have so many problems connecting them to my WiFi. It was very frustrating

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Didelagarza,

      Thanks for sharing your review. For further assistance on addressing the concerns you have shared above, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    very nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good stuff-A++++++++++++++++++++++++++++++++++++++++++++++++

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. Much better than I expected. We’ll worth the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IMO "Best Camera"

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, easy to setup. I highly recommend these cameras.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy very poor live customer service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered product and I inquired about why my order was FedEx order was delayed. The live chat representative refunded my order instead of I asked to ship me another replacement since I was already waiting 2 weeks past my delivery date.

    I would recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Mark

      Thanks for sharing your review. We would like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Mine

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera's at a decent price. Works great for what i needed

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Security Cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras worked great, but the batteries died way to fast. Had to charge them almost daily even with the setting on minimum options.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Carla,

      Thank your leaving us your feedback about your Arlo Pro 4 camera experience. We would like to further assist you and ensure that your settings are configured to meet your expectations. Please send us an email at askarlo@arlo.com detailing your concern, including your email address linked to your Arlo account, your contact number and a screenshot of your Best Buy review.

      We look forward to hearing from you.

      Regards,
      Arlo Team
      ^RM arlo_us

  • Cons mentioned:
    Mounting system

    Rated 1 out of 5 stars

    Arli cameras

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible to hook up. Software was a nightmare. We returned the cameras. I like the Blink system

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    There are options

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Video was not good and the live lag was ridiculous.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Mark,

      We appreciate you writing a review. To improve picture quality on your Arlo cameras, read here: https://kb.arlo.com/1179147. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      Thank you for your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect visual camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tint effective clear picture and wide angle view range

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good stuff

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good thank you for the camera that I paid for. Works well.

    I would recommend this to a friend