Customer Ratings & Reviews
- Model:
- VMC4250P-100NAS
- SKU:
- 6454739
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers have good things to say about the camera quality, ease of use, and installation of the Pro 4 Spotlight Camera. Many also appreciate the night vision, motion detection, spotlight, and field of view. However, some customers express concerns regarding battery life and connectivity issues. A subscription is also mentioned as a necessity for full functionality.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Battery life
Not a good choice for Minnesota
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent video quality, easy set up, good app. Unfortunately, this is not a practical solution for Minnesota. Battery lasts 4 to 5 days at high 20s to low 50s, even in a low traffic area and using Best Battery Life and turning off spotlight. This is happening in late November, not even winter in Minnesota
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Fernando,
Thanks for your review. If you're having problems where your camera is not operating properly in cold weather, read this article: https://kb.arlo.com/000051490. For further help, navigate to Settings > Support in the Arlo App for service options available to you.
We appreciate your understanding.
Best regards,
Arlo Team
- Cons mentioned:Battery life
Battery bad
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery quality is very bad I have to charge every day plus the video quality is not really good 
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi,
Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
- Pros mentioned:Video quality
nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love the quality of the cameras the 2way audio is the best
I would recommend this to a friend - Pros mentioned:Overall performance
Arlo Camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was easy to install and it's doing the job we expected.
I would recommend this to a friend - Pros mentioned:Overall performance
Arlo 4
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Add solar panels for power and its perfect.
I would recommend this to a friend Arlo Pro-4 review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product works as expected. App is more challenging to use in terms of turning on the camera and then arming the camera which are separate functions
I would recommend this to a friendGood product
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well, the app needs to make more adjustments as it kills my phone battery from notifications every time the wind blows or my kids are playing outside.
I would recommend this to a friendMr
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far all seems to be working well after receiving defective cameras and doorbell which took 2 months to resolve and recieve new equipment
I would recommend this to a friend- Pros mentioned:Video quality
Great Purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it!! Super simple and super great video quality!
I would recommend this to a friend Nest is just easier and more simple to install/use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had issues with installation and the tech support team was just not responsive or knowledgeable. Took them back and traded for nest cams.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hello Gilito,
Thank you for taking the time to share your honest review. Your feedback will be provided to our development team.
Best Regards,
Arlo Team
- Pros mentioned:Overall performance
Pro 4
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good one 5***** So happy with my arlo pro 4 2k good deal!!!
I would recommend this to a friend this will be the last Arlo product I buy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this will be the last Arlo product I buy. I've been using Arlo camera since you had to by disposable batteries for them. The tech is better but the customer service is terrible and the cost is really high for Arlo to send me an EOL warning/notice and they never did support the software well anyway. I pay for their service, no free 7 days anymore
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Jonathan Gonzales,
Thank you for sharing your review. Our team is available to help ensure you have an excellent experience with your Arlo camera. We've had a recent update to the end of life policy which you can read about here: https://kb.arlo.com/000063018
For further assistance on addressing the concerns you have shared above, please navigate to Settings > Support in the Arlo App for service options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
Bleh
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure of I got a bad camera or what, it started off great but gradually getting worse and worse in clearity both audible and visual. I have a constant interference sound with ticking while watching live feeds. Not always with recorded video, and also the resolution at night has become so bad, when looking at my truck in the driveway it looks like Playstation 1 graphics from 2000. Returning this camera and hopefully either get a functioning one or just pay more and try my luck with the Ultra 4k cam
No, I would not recommend this to a friend- Pros mentioned:Overall performance
Perfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great cameras easy to set up love the picture quality
I would recommend this to a friend - Cons mentioned:Connectivity
Ongoing costs minimizes value
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unable to record locally when connected to an Arlo Smarthub. You must pay for subscription service to access recorded videos at 2k, zone sensing, and other features that should be basic. It is supposed to connect so Apple HomeKit when connected to Smarthub but it does not. (Or at least I have yet to figure it out after spending over 4 hours going through Manuels, website, Q&A, and forums.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hello Wishful,
We value your feedback and appreciate you sharing this to us. We'll forward your feedback with our internal teams. We thank you taking a moment to leave us a comment.
If you need assistance with your Arlo camera, please contact Arlo Support Team at https://www.arlo.com/en-us/support/contact.aspx.
Regards,
Arlo Team
^RM
- Cons mentioned:Battery life
Good stuff
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great, could use longer battery life. I like turtles.
I would recommend this to a friend - Cons mentioned:Connectivity
Disapointed
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great at first, but I have an issue with one camera 3 months after install. Main camera loses connection and stops recording and I have to reset. I have great internet service. This camera is the closest to the router. This was disappointing because my car alarm went off and I did not have access to the video to see what set my alarm off. I think hard wire might be a better way to go.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hello Mendoza,
We appreciate you sharing your Arlo Pro 4 Spotlight camera experience. Our team would like the opportunity to work with you to investigate why your Arlo Pro 4 camera loses connection and requires you to reset. Please reach out to our Support team by visiting: https://www.arlo.com/en-us/support/contact.aspx
Best Regards,
Arlo Team
^KN
- Cons mentioned:Battery life
Bad luck?
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The first three pack had one bad camera that would not synch up, replaced it once, and it still did not. Changed it again, and this time it worked. However, now I am getting a low battery signal from it, although it is connected to a solar panel to keep it charged. No problem with the other two cameras. So, the system is good when the hardware functions properly. Maybe I am having bad luck?
I would recommend this to a friendBrand response from Arlo Team
Posted .Hi ArloPro4,
Thank you for sharing your feedback. We'd like to work with you to better understand the circumstances of this trouble that you are experiencing with your Arlo camera. Please send us an email at askarlo@arlo.com detailing your concern, including your email address linked to your Arlo account, your contact number and a screenshot of your Best Buy review.
We look forward to hearing from you.
Regards,
Arlo Team
^RM
- Cons mentioned:Connectivity
Of all the things, this is the worst
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would give zero stars if I could. The trial for Arlo secure just ended, so now I've seen the both sides of that. With the subscription service, we had substantial issues with the camera, namely connectivity issues, frozen motion notifications which would crash the battery, and motion sensor set off by sunlight. Without the subscription service, the camera is basically useless. You cannot set activity zones unless it is plugged up to AC power. With the direction it faces and the view angle, without the activity zones, it just notifies all day (useless). I bought a solar charger, and the activity zones work with the subscription service with solar power there is no reason why they should not work without the subscription service. Of all the expersive tech products I've purchased in the last 10 years, I think I am disappointed by this one the most
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Jones,
Thank you for taking the time to write your experience. You're feedback helps us to get improve our services.
We also want to let you know there are some features that are still available without an Arlo Subscription. You can read more about it here: https://kb.arlo.com/000062312.
We appreciate your support and understanding.
Best regards,
Arlo Team
- Pros mentioned:Overall performance
Works great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Camera works great. This unit has a very clear picture.
I would recommend this to a friend