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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 4653 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers appreciate the Pro 4 Spotlight Camera's overall performance and excellent video quality. Many users also find the night vision and motion detection to be satisfactory. However, some customers have expressed concerns about the battery life and connectivity. A few customers have also mentioned issues with the mounting system and response time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 148 Showing 2,941-2,960 of 4,653 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect visual camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tint effective clear picture and wide angle view range

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not happy with the service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am disappointed in this device. It isn't a security device because it doesn't record on motions or when you didn't turn it on from the application. Which defy the purpose of having a security camera. Example. U are sleeping, and something happened. There will be no recording because u are not awake to turn on the devices on applications.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product. Quick to install. So far a great experience

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    arlo camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product, easy to setup easy to get all cameras on one screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good cameras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cameras.. hold a good charge. Easy to use within the app.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arlo Pro 4 is very easy to use picture quality is good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo Pro 4

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    upgrading from Arlo Pro and the difference is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo - Pro 4 Cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Arlo-Pro 4 Cameras are good quality and very easy to set up!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great security

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and very easy to install. No wires at all.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Effectiveness

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Effective and good visual camera with clear picture

    I would recommend this to a friend
  • Cons mentioned:
    Mounting system

    Rated 1 out of 5 stars

    Arli cameras

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible to hook up. Software was a nightmare. We returned the cameras. I like the Blink system

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Pure JUNK

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cameras worked great on the free trial - but once free trail ended and I decided to pay for a subscription - the cameras never worked correctly again. Support is always a 24 hour turn around and i dont' want to keep babysitting these cameras to see if they are working.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hello GeneP,

      We thank you for taking time in sharing your feedback about the Arlo Pro 4 camera. We want to share that without Arlo Smart plan, you can utilize features listed here : https://kb.arlo.com/88/. Also, you may setup local storage feature is camera is connected to a supported Arlo SmartHub. To learn more, see info here : https://kb.arlo.com/1146857/.

      Let us know we can be of assistance to your system by contacting Arlo Support Team here : https://www.arlo.com/en-us/support/contact.aspx.

      Regards,
      Arlo Team
      ^RM

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Arlo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arlo cameras are awesome. Just wish the price was better.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    5 stars

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worth buying on this product!couldnt ask for more.would recommend

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Arlo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really bad,battery early finish,l hate that,l want return item.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Celentin,

      Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team

  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Wouldn’t recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn’t stay connected. We have nothing but issues with these cameras

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hello Shawn71474,

      Thank you for taking the time to share your feedback. Our team would appreciate the opportunity to work with you to ensure your Arlo Pro 4 is configured to meet your expectations. Please navigate to Settings > Support within the Arlo app for service options available to you.

      Regards,
      Arlo Team

  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product only thing is the battery dies very quickly

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Extremely easy to set up and operate.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Needs a design change

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't get the battery box open on any of the 3 cameras. Returned item for easy Best Buy refund. Item looks great and is sold at a fair price, but unable to install batteries making it impossible to use. Suggest a design change. Covers are pressure fitted.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi

      Thanks for sharing your review. We woud like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team

  • Rated 5 out of 5 stars

    Clear, reliable - better than other options

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality recordings, just a slight delay in the live talk feature which is probably to be expected with Wi-Fi. Works perfectly with the solar panel I purchased so that it will never need to be taken down to charge. Plan to replace my old Arlo Pros with these - just wish it wouldn't require a subscription plan.

    I would recommend this to a friend