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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 4653 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers appreciate the Pro 4 Spotlight Camera's overall performance and excellent video quality. Many users also find the night vision and motion detection to be satisfactory. However, some customers have expressed concerns about the battery life and connectivity. A few customers have also mentioned issues with the mounting system and response time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 149 Showing 2,961-2,980 of 4,653 reviews
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the quality of the cameras the 2way audio is the best

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Arlo Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was easy to install and it's doing the job we expected.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Arlo 4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Add solar panels for power and its perfect.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Pro 4

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sucks. The camera's alert system is very slow. If something is moving it will turn on but miss its target. For just viewing the camera there great but for home security try something else before wasting your money.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Justin

      Thanks for sharing your review. We would like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Pro 4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good one 5***** So happy with my arlo pro 4 2k good deal!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, the app needs to make more adjustments as it kills my phone battery from notifications every time the wind blows or my kids are playing outside.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!! Super simple and super great video quality!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bleh

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure of I got a bad camera or what, it started off great but gradually getting worse and worse in clearity both audible and visual. I have a constant interference sound with ticking while watching live feeds. Not always with recorded video, and also the resolution at night has become so bad, when looking at my truck in the driveway it looks like Playstation 1 graphics from 2000. Returning this camera and hopefully either get a functioning one or just pay more and try my luck with the Ultra 4k cam

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Battery bad

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery quality is very bad I have to charge every day plus the video quality is not really good 

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team

  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Hob

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery dies in 2 days worst product ever I will never buy this again

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hello Justin,

      Thanks for your feedback. We want to mention that there could be few different contributing factors as to why your camera would drain its battery life quicker than expected. For tips on how you can extend it, see info here : https://kb.arlo.com/291/.

      You may also contact Arlo Support Team to help investigate it with you : https://www.arlo.com/en-us/support/contact.aspx.

      Regards,
      Arlo Team
      ^RM

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cameras easy to set up love the picture quality

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far all seems to be working well after receiving defective cameras and doorbell which took 2 months to resolve and recieve new equipment

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Amazing camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality video amazing size not too big but noticeable!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Nest is just easier and more simple to install/use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had issues with installation and the tech support team was just not responsive or knowledgeable. Took them back and traded for nest cams.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hello Gilito,

      Thank you for taking the time to share your honest review. Your feedback will be provided to our development team.

      Best Regards,
      Arlo Team

  • Rated 1 out of 5 stars

    would not buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a VMB4500 base station, per Arlo's web site it is compatible with Arlo pro 4. The cameras connect to the base station. They send me notification when they detect motion but they do not send the video to my library. worked fine with trial subscription. wanted cameras to work with my base not pay extra for subscription

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Susanna,

      Thank you for your review. For more information on how to see saved videos via direct storage access without a paid subscription, please read the following article: https://kb.arlo.com/000062337.

      We appreciate your patience and understanding.

      Best Regards,
      Arlo Team

  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, could use longer battery life. I like turtles.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera works great. This unit has a very clear picture.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Easy to set up and the cameras are a good quality.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Good quality cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality camera recommend very easy to install

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product with excellent service and warranty .

    I would recommend this to a friend