Customer Ratings & Reviews
- Model:
- VMC4250P-100NAS
- SKU:
- 6454739
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers have good things to say about the camera quality, ease of use, and installation of the Pro 4 Spotlight Camera. Many also appreciate the night vision, motion detection, spotlight, and field of view. However, some customers express concerns regarding battery life and connectivity issues. A subscription is also mentioned as a necessity for full functionality.
This summary was generated by AI based on customer reviews.
Positive review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Arlo system is exactly what we wanted to easily view our property whether we are home or away. I'd highly recommend Arlo and the Geek squad installation.
I would recommend this to a friendGREAT
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far everything is good and as advertised & it connects to 5g which is a very hard thing to come bye .
I would recommend this to a friendReally good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Im happy with the purchase, I recommended if you need a quick and bery efficient security camara.
I would recommend this to a friendDifficult to keep connected.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the cheaper model first, but then replaced it with this one because of buggy connection/activation issues. Then this one said the wifi was weak but the other one (the Essential that I returned) said it was strong in the same location.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi lindak0125,
Thank you for taking the time to share your Arlo Pro 4 Spotlight Camera experience. Our team would appreciate the opportunity to understand your setup for the Arlo Pro 4 vs. when you had the Arlo Essential camera. This will help the team isolate the issue and ensure you Arlo Pro 4 Spotlight Camera is configured to meet your expectations. Please send us an email at askarlo@arlo.com with a screenshot of your Best Buy review, email address linked to your Arlo account and your contact number.
Best Regards,
Arlo Team
^KN
Get a eufy instead
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These cameras suck. Everything about them is awful. Unfortunately misssed the return period.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Joshua,
Thanks for sharing your review. We like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
not useful
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We thought these cameras would be good. But the Geek Squad could not get them to link up to the app. We ended up returning them.
No, I would not recommend this to a friendeasy to install
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly the added security my friend needed for her house. Used this to replace an inferior (new) product made by different manufacturer.
I would recommend this to a friendjust blah. Wouldn't recommend for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure what we are doing wrong, but the night vision on this is terrible. I have reset the camera multiple times and the picture quality is just not there at night. Daytime viewing is great. Also they are very expensive to not have a great view.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .We appreciate your feedback and would like to investigate further why your Arlo Pro 4 night vision is not meeting your expectations. Please send us an email at askarlo@arlo.com and include a screenshot of your review, your case number, email address linked to your Arlo account and contact number. ^KN
From the first day
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Yes it is a great time for you and I can meet and the family and the kids will send us the
I would recommend this to a friendGreat
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The image clarity is amazing. Must have for any homeowner that wants a little leave of mind
I would recommend this to a friend- Cons mentioned:Battery life
MR.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They lose battery too quickly. Maybe get 2 weeks out of a charge. Constantly logs you off. Will say off line when it gets to cold outside.
No, I would not recommend this to a friend - Cons mentioned:Battery life
Advertised battery life is a joke
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Arlo advertises a 6 month battery life, but in practice it lasts more like 1-2 weeks. Pretty unacceptable, so I ended up returning it. Best Buy was great in facilitating the return.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hello ArloCritic,
We value your feedback and appreciate you sharing this to us. We'll forward your feedback with our internal teams. For recommendation about the raised issue above, you may check the tips on how to extend the battery life of the Arlo camera here : https://kb.arlo.com/291/.
Again, we thank you taking a moment to leave us a comment.
Regards,
Arlo Team
^RM
Security
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for my sons house. I had the previous version and loved them. His are far better than mine and don’t require a base station.
I would recommend this to a friend- Cons mentioned:Battery life
Not thrilled
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery does not last more than a week if that! Says it’s in color at night but turns to black & white.
No, I would not recommend this to a friend - Cons mentioned:Battery life
Arlo Pro 4 Wireless 2021 Version No newer version
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Arlo Pro 4 wireless This is the worst product in the market. The battery lasts and average of 3 days with minimum recordings. To go live view takes about 10 to 14 seconds. Arlo will make jump through hoop to send you a battery replacement. The resale value is less than 25% Credits where deserved recording are neath day and night. The Arlo App is reliable.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi ArloPro4,
Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you. We appreciate your patience and understanding.
Best regards,
Arlo Team
Arlo Pro 4
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Added to our Arlo cameras already in use. Wanted the 2 way conversation capability offered by the Pro 4 for use on our front porch.
I would recommend this to a friendArlo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up. Mounts quickly to trees, on decking. Satified with my purchase.
I would recommend this to a friendDon’t do it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Probably the least reliable cameras you can buy. The app logs you out several times a day, and will not save recordings while logged out (and thats IF they decide to save in the first place)
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi marissag,
Thanks for sharing your review. For further assistance on addressing the concerns you have shared above, please navigate to Settings > Support in the Arlo App for service options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
Great service from the geek squad
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service, two installers did a great job, explained everything in detail, made sure I was happy with everything, thanks!!!!!
I would recommend this to a friendARLO CAMERA
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.HAVE PRO 4 AND ONE WAS PENETRATED WITH WATER WHICH CAUSED NO VIZABILITY SO THEY REPLACED IT WITH NEW ONE
I would recommend this to a friend