Customer Ratings & Reviews
- Model:
- VMC4250P-100NAS
- SKU:
- 6454739
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers have good things to say about the camera quality, ease of use, and installation of the Pro 4 Spotlight Camera. Many also appreciate the night vision, motion detection, spotlight, and field of view. However, some customers express concerns regarding battery life and connectivity issues. A subscription is also mentioned as a necessity for full functionality.
This summary was generated by AI based on customer reviews.
Good product, no permanent mount
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, tons of features, however, it does not come with a permanent mount, and for the price, that's a bit ridiculous.
I would recommend this to a friend- Cons mentioned:Battery life, Connectivity
Terrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awful battery life, dies within a week. Can't connect to the live feed more often than I can. The device always shows disconnect/offline.
No, I would not recommend this to a friend - Cons mentioned:Battery life
ARLO cameras are useless.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth it! I bought nine cameras. Most of them don't work and the TotalTech service from BestBuy can't fix it. They are installed outdoors but don't work when it's cold. One camera does not work at all, another one does not save clips and another one says it needs new battery although it's connected to a power outlet that has power. One just died after a power outage and I can't get it to work again.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi,
Thanks for sharing your review and thank you for being such a loyal customer. We are sorry to hear you are experiencing all these issues.
For further assistance on addressing the concerns you have shared above, please navigate to Settings > Support in the Arlo App for service options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
Decent cameras, but don't do well in low-light.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these to supplement the coverage around the house. While daylight quality is very good, I found them to significantly worse in handling low-light situations that my old Pro models, which I found bizarre.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hello GummiGumm,
Thanks for your feedback. We want to mention that with the camera's spotlight enabled, the camera will light up the area to give colored night vision quality. You can choose to disable its spotlight and use its IR lights for night vision in which your Arlo Pro camera is also using.
Feel free to contact Arlo Support Team if you have any questions : https://www.arlo.com/en-us/support/contact.aspx.
Regards,
Arlo Team
^RM
Decent systems
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would have given 5star rating if it wasn't for the setup process for the hub glitching out and not working. We did finally get it but it was a process.
I would recommend this to a friendBrand response from Arlo Team
Posted .Hi Bill,
Thanks for sharing your review. We are happy to hear you were able to install your Arlo Smart Hub. If possible, we would like to learn more about the hub glitching out concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
Security camera
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good product if you wish to use their app. I however wanted it to connect to my alarm app
I would recommend this to a friend- Cons mentioned:Battery life
Arlo Pro 4 review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.App is good but the battery only last for a couple of days compared on what indicated on the description that last for 6 months.
No, I would not recommend this to a friend best outdoor
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So much better than blink. app opens quickly to see movement. Purchasing a second
I would recommend this to a friendExecllent product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the arlo Pro 4 camera. I like the features that it has. i will to purchase a second one but the price is on the high side
I would recommend this to a friendarlo security cameras
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Arlo cameras are very good security cameras for my home. This is a very good product.
I would recommend this to a friendArlo
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only work if you subscribe and the charge is not working properly very disappointed
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Kenny,
Thanks for your review. A subscription is not required for the Arlo Pro 4 to work, there are many features that are still available without an Arlo Subscription. You can read more about it here: https://kb.arlo.com/000062312.
We appreciate your support and understanding.
Best regards,
Arlo Team
Arlo pro4
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great wireless security system. Excellent price. Activation could be improved...
I would recommend this to a friendSecurity Camera system
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the Arlo system, only concern is how sensitive they are to the wind. Camera clarity is really good.
I would recommend this to a friendIt's ok
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When it takes video if something else happens at the same time or within 1 minute it doesn't catch it.
I would recommend this to a friendBrand response from Arlo Team
Posted .Hello,
Thank you for taking time to share your feedback. We want to clarify that there are multiple ways to optimize the motion detection of your Arlo cameras detailed here: https://kb.arlo.com/1015583 and get more details about managing motion detection sensitivity here: https://kb.arlo.com/41.
For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you. We appreciate your patience and understanding.
Best Regards,
Arlo Team
Good cameras….but need costly subscription
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this particular brand because of the reviews I read online. What wasn’t explained was the fact that they required a subscription to function. Returned and bought Ring instead.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi 1largemember,
Thank you for taking the time to share your honest review. Your feedback will be provided to our development team.
Best Regards,
Arlo Team
Awful camera
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Camera is awful i wouldn't recommend this product to know one i have had these cameras for 3 days and there nothing but a headache
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi,
Thanks for sharing your review. We like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
- Cons mentioned:Battery life
Defective & Poor Battery Life | Lasts 1-2 Weeks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would not recommend. 2 out of the 3 cameras battery life last about a week not the 6 months that they claim. I swapped the batteries out to see if it was a bad battery but it was not the battery. Arlo Pro4 are defective devices. One star for the one camera that has an average battery life about a month. I guess that's better than the other two. Thumbs down to the quality of the devices.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Thank you for sharing your Arlo Pro 4 experience. The Arlo Pro 4 camera batteries last approximately 3–6 months with average use. Average use assumes that you are using Optimized or Best Battery Life video settings and that your cameras record for approximately five minutes per day. The following environmental factors also reduce battery life: 1) Temperatures below 32°F (0°C) 2) Low-light environments that require infrared sensors to work harder and 3) Weak connection to the base station/router. Check out this article for tips on extending your Arlo Pro 4 camera battery life: http://bit.ly/2p4WquW. If you require additional assistance, please send us an email at askarlo@arlo.com and include a screenshot of your review, your email address linked to your Arlo account and your contact number.
Terrible contractors
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.could not install when they came after waiting for a month and they went up in my crawl space and saw air condition and came back down, one guy was too heavy to go up there
No, I would not recommend this to a friendWorth it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worth every penny. I recommend the solar charger as well for hard to access mounting points.
I would recommend this to a friendI don’t suggest it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They go off even when there is nothing there and you turn everything off except vehicles and people.
No, I would not recommend this to a friend